Payroll Mate

I have used Payroll Mate and W-2 Mate programs for several years. These programs in conjunction with fabulous customer support, Lisa, in particular, among others, have enabled my small one horse operation to blossom into a medium size bookkeeping and tax service. I am NOT computer savvy; therefore, Payroll Mate and W-2 Mate have to be on a very low IT level for old guys like me. I turned 69 just a few days ago and never dreamed that my tax payroll business could be so easy to grow. THANK YOU GUYS AT REAL TAX TOOL!!!

Not sure I trust the software. I downloaded the free trial version and wasn't even able to open it it told me that a copy of the free trial version was over and I needed to pay to view the file. I've never downloaded it before and was unable to even check out the program. I'm taking my system in to be checked for viruses because I don't trust that that software didn't do something to my machine. I did call customer support to get help and the lady on the phone was really nice but she did tell me to send an email to the technical support team as they've never had this happen before. I'm just trying to check out a product and if I'm already having to call tech support I'm just going to move on as it tells me what I'll be in for trying to use the product.

I've used Payroll Mate for about 8 years. I pay between 8 and 12 part-time employees every two weeks and it makes the payroll processing go very smoothly. Because our payrolls are very basic with no benefits, I don't use nearly all the features available. But it is a huge time savings to use Payroll Mate over the Excel-based system I used to use, and the margin for error is greatly reduced since I only have to enter the hours once and not worry about entering all the payroll information in several places for summarizing for taxes. Now when it comes time to pay or file the payroll taxes, it's all in the system. I double-check the numbers, and send the payments and tax forms off with just a few clicks. Although I don't use the W-2 preparation feature, Payroll Mate makes filing W-2s easy because all the W-2 information can be easily printed out for entering into the IRS's Business Services Online system. My frustration level with payroll and W-2s was greatly reduced once I started using Payroll Mate.

I used Quick payroll for many years until they got crazy complicated and expensive.
The search for a new simplistic and easy program got me to Payroll Mate 5 years ago.
Installed it, set up my company, put in my state and fed info and the info for each employee.
BANG started writing checks. I eliminated payroll company fees, fees for my accountant and book keeper, inaccuracies, and I was able to go in and edit check and employee info and numbers as necessary. It keeps track of not only payroll but vacation time, bonuses, insurance reimbursements, and gives easy to call up summaries of payroll for individuals, and for the company, and quarterly and year end stuff for the accountant. Bang-what a concept!
Simple, easy, complete, cost saving, and they have great customer service, and on the phone help. No tech support where everything you ask is repeated several times before you get an answer that takes an hour and doesn't solve your problem!
So don't get angry cause you are frustrated with things in your life that aren't working and take it out on your software. Pay attention to the tutorial, and if you get stuck, stay calm, call the company and they will get you going with a smile. Have a great year!