Zoho BugTracker
Bug tracking & issue management software for SMBs
4,6 /5 (134 reviews) Write a Review!Zoho BugTracker Overview
What is Zoho BugTracker?
With Zoho BugTracker you can get real time information about the success and progress of bugs submitted by your team or customers specific to position and intensity. Automate bug management just the way you want with customized business rules, so you can focus better on your work and your customers.
Using Zoho BugTracker's simple workflows you can monitor the bugs and also trigger announcements and set priorities automatically. Create your own text or numeric fields tailored to your needs. With custom fields, you can do this and much more. You can even make the entire portal match your signature business style.
You can communicate with everyone using the Feed. Or make groups and give them their own space to collaborate. Set roles and permissions to your team and customers to give them the access to just what they need.
With the integrated Documents module, you can now organize your files and documents just the way you do on your computer. You can tag files to make them easy to search. Track changes thanks to the automated file version history.
Use the pages within Zoho Bugtracker for knowledge management. So the next time you have someone new coming into your team, they can catch up in no time.
Zoho BugTracker Overview
Pricing
Pricing options
Free plan - 1 project and 3 users.
Standard plan starts at $13 per month billed annually or $18 per month billed monthly.
Premium Plan starts at $45 per month billed annually or $60 per month billed monthly.
Zoho BugTracker Features
Media

Zoho BugTracker Reviews
Zoho BugTracker Reviews
Best bug tracker for me
Good bug tracker than other, but still have a cons. but everything its ok. Zoho bug tracker give me what I need
Love this bug tracking software
Love the product and for the money, great investment.
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Zoho Bug Tracker
Pros
I really like the user interface which is very friendly for users from all background. The software is easy to use and has lots of functionalities. Moreover it is easiest for a small company like mine with only 5-6 users to use the basic features for free. We don't have either the budget or the knowledge to use the more complex bug tracking softwares and this works perfectly for us.
Cons
I wish we could customize it a bit more. I also wish there were more ways in which we could classify bugs with larger range of severity. But honestly saying I am very satisfied with Zoho Bugs and these are only minor points.
Best bug tracker for me
Good bug tracker than other, but still have a cons. but everything its ok. Zoho bug tracker give me what I need
Pros
I like this Zoho bug tracker because the price it's not expensive but, there is no option to get plan unlimited storage. This software really easy to use and have a good widget
Cons
There is no option to get plan unlimited storage. and option account level less complete
Zoho Does it AGAIN!
Pros
Zoho has a unique ability to look at problems and create solutions for companies from a workflow point of view. They don't develop products which are half thought and/or applicable to one industry. They TRULLY create SOLUTIONS. The zoho bugtracker is a perfect example of such a solution.
This solution allows you create a webform which is connected to the client side to help collect issues. Then in the dashboard assign users, projects and tasks. Track the progress and let the client track it all along the way. And this is probably only 18% of its full capabilities.
Cons
The only thing I would like to see is the webform pick up the URL automatically.
Zoho Bugtracker
Pros
I used this software at my last company for development projects between the development side of the house and the business units. It gave us the ability to review and track bugs on the custom software that the team was developing. The business units were able to test in QA and give immediate feedback to the business analyst as well as the development team.
Cons
We ran into a bug, that basically certain individuals were not getting the notices or were able to respond back to bus or track where the development team was in regards to fixing the issue.
Love this bug tracking software
Love the product and for the money, great investment.
Pros
It was so easy to use and setup new user to account.
Cons
Free software database space is small. Hit it after logging less than 50 bugs.
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Zoho BugTracker Pricing
Zoho BugTracker Pricing
Free plan - 1 project and 3 users.
Standard plan starts at $13 per month billed annually or $18 per month billed monthly.
Premium Plan starts at $45 per month billed annually or $60 per month billed monthly.
Free plan - 1 project and 3 users.
Standard plan starts at $13 per month billed annually or $18 per month billed monthly.
Premium Plan starts at $45 per month billed annually or $60 per month billed monthly.
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Zoho BugTracker Features
Zoho BugTracker Features
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Categories
Additional information for Zoho BugTracker
Additional information for Zoho BugTracker
Key features of Zoho BugTracker
- Add Bugs via Email
- Bitbucket Integration
- Bug Reports
- Bugs Dashboard
- Configure severity for each bug and classify them
- Custom fields
- Custom workflows
- File sharing
- Forum discussions
- GitHub integration
- Interactive Forums
- SLA Automation
- Time Tracking
- Trigger mail notifications
- User Management
Benefits
- Customize and automate bugs
- Organize and manage bugs
- Manage all files in one place
- Dashboard offers an overview on what your team is doing
- Participate in interactive forum discussions
- Give each development team its own space to create modules
- GitHub integration
- Bitbucket Integration
- User Role and Permissions
- Automate workflows and SLAs
Zoho BugTracker FAQs
Zoho BugTracker FAQs
Below are some frequently asked questions for Zoho BugTracker.
Q. What type of pricing plans does Zoho BugTracker offer?
Zoho BugTracker offers the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available
Free plan - 1 project and 3 users. Standard plan starts at $13 per month billed annually or $18 per month billed monthly. Premium Plan starts at $45 per month billed annually or $60 per month billed monthly.
Q. What are the main features of Zoho BugTracker?
Zoho BugTracker offers the following features:
- Add Bugs via Email
- Bitbucket Integration
- Bug Reports
- Bugs Dashboard
- Configure severity for each bug and classify them
- Custom fields
- Custom workflows
- File sharing
- Forum discussions
- GitHub integration
- Interactive Forums
- SLA Automation
- Time Tracking
- Trigger mail notifications
- User Management
Q. Who are the typical users of Zoho BugTracker?
Zoho BugTracker has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid Size Business
Q. What languages does Zoho BugTracker support?
Zoho BugTracker supports the following languages:
Dutch, English, French, German, Korean, Portuguese, Russian, Spanish
Q. Does Zoho BugTracker support mobile devices?
Zoho BugTracker supports the following devices:
Android, iPhone, iPad
Q. What other apps does Zoho BugTracker integrate with?
Zoho BugTracker integrates with the following applications:
Bitbucket, GitHub, Workato, Zoho Analytics, Zoho CRM Plus, Zoho Desk, Zoho Projects
Q. What level of support does Zoho BugTracker offer?
Zoho BugTracker offers the following support options:
FAQs, Knowledge Base, Online Support
Very Good.