CAYA

4.6 (24)
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Receive, manage and edit all documents in one place.

About CAYA

Mail digitisation and document management from a single source: with Caya, self-employed people and small and medium-sized enterprises can digitally receive, organize and process all documents, including their letter mail and forwarding mail. In addition, Caya can set up a P.O. box address for everyone from which the user can receive their mail digitally. Users receive their mail in the Caya Document Cockpit and are notified by email or push notification.

In this way, teams can file and process their emails and all other important documents digitally and audit-proof in the Document Cloud. Incoming documents can thus be easily distributed within the company, invoices paid or forms filled out and signed.

The advantages of the Caya Document Cloud include the mobile app, which enables simple and smooth access to documents at any time and any place - of course, audit-proof and GoBD-compliant. In addition, the automated and paperless processes enable an increase in efficiency, while the integration of accounting solutions even accelerates invoice approval. With over 20,000 customers, Caya is the leading provider in Germany.


Key benefits of CAYA

- Easy to find: All information in a document is recognized using our text recognition software and can thus be found using the full-text search.

- Location-independent availability: No matter where you are, you always have access to all documents. This also applies to your employees.

- Uncomplicated forwarding: Whether by email or within the Caya app, documents reach the right recipient with just a few clicks.

- GoBD-compliant: Documents relevant to tax law are scanned in compliance with the GoBD. You no longer need the physical originals.

- Secure archiving: We store your documents for 90 days, or longer if you wish. Optionally, your documents can be forwarded to you or destroyed.


Images

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CAYA Software - Integrations
CAYA Software - Paynow Feature
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CAYA Software - 1
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CAYA Software - CAYA Inbox
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CAYA Software - Paynow Feature

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Reviews

Overall rating

4.6 /5
(24)
Value for Money
4.5/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.8/5

Already have CAYA?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 24
Mike
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Caya makes life easier

Reviewed on 2022/11/24

It is possible to work more stress-free, since the walk to the mailbox is eliminated. In addition,...

It is possible to work more stress-free, since the walk to the mailbox is eliminated. In addition, you have all the documents in one place.

Pros

We used Caya because we often work remotely. The service is decently priced and the data processing tools are just great. From direct marking and editing of the scanned PDFs to forwarding and good archiving as well as sending the originals, everything works flawlessly. We have often recommended CAYA to our acquaintances!

Cons

Unfortunately, the direct payment function for invoices does not work for us. The connection to the bank breaks.

Christian
Christian
Overall rating
  • Industry: Insurance
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Caya User Experience

Reviewed on 2023/02/27

Scan service for mail. Automated workflows for document processing via Zapier and Make

Scan service for mail. Automated workflows for document processing via Zapier and Make

Pros

Scan service for physical Mail. You can access the scans worldwide

Cons

Not enough workflows, with workflows (and without it's a quite dumb service, so you really need them) rarter expensive

Stefan
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great solution for managing your physical mail from anywhere on the world

Reviewed on 2022/11/27

Caya helps to manage my physical mail and I no longer miss payments, etc. It helps in sorting and...

Caya helps to manage my physical mail and I no longer miss payments, etc. It helps in sorting and categorising the mail and you can decide in advance which documents are really necessary in physical form.

Pros

All mail is digitized and made available to me as a document in my inbox. This allows me to sort and file my physical documents directly in an OCR-optimised way.

Cons

The request for physical documents sometimes takes a long time. Support is only by email, which makes it more difficult for quick solutions.

Richard
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I can easily organise my trip and have no loss in the correspondence

Reviewed on 2022/11/22

I can easy manage my travels

I can easy manage my travels

Pros

It is easy to handle and it is web-/appbased. So I can use it everywhere.

Cons

The delivery outside of Caya is problem for me. I don't know which letter returns and which is forwarded

Sascha
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Beste Software nach meinen Tests

Reviewed on 2022/06/20

Da ich viel im Ausland unterwegs bin, ist für mich die elektronische Zustellung der Post unabdingbar...

Da ich viel im Ausland unterwegs bin, ist für mich die elektronische Zustellung der Post unabdingbar. Mit CAYA kann ich sicherstellen, dass meine Dokumente OCR fähig revisionssicher abgelegt werden und ich selbst entscheiden kann, welche Dokumente ich postalisch benötige und welche nicht. Der Aufwand, die Dokumente, wie bisher, manuell zu scannen und zu verarbeiten ist somit gleich null.

Pros

Die Übersichtlichkeit und die Einfachheit der Bedienung. Die Dokumente sind gut aufbereitet und OCR fähig lesbar. Die Zustellung erfolgt (i.d.R.) relativ schnell und zuverlässig. Es ist auch möglich, mehrere Adressen gleichzeitig zu verarbeiten. Alles in allem sind wir sehr zufrieden mit dem System.

Cons

Die Geschwindigkeit der APP lässt manches mal zu Wünschen übrig. Die Automatische Erkennung des Absenders funktioniert nicht immer einwandfrei. Ärgerlich ist die umständliche Zustellung von Warensendungen, was jedoch mit CAYA nichts zu tun hat. Hier werden die Dokumente geöffnet und fotografiert. Im Business Paket sollte eine mehrfache statt nur monatliche Zustellung inklusive sein. Selten erfolgt eine Zustellung in einem größeren, zeitlichen Rahmen.

Showing 5 reviews of 24 Read all reviews

CAYA FAQs

Below are some frequently asked questions for CAYA.

CAYA offers the following pricing plans:

  • Starting from: €9.99/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Essentials - €9.99/mo Standard - €24.99/mo Professional - €79.99/mo

CAYA has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

CAYA supports the following languages:

English, German

CAYA supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

CAYA integrates with the following applications:

Accountable, Billomat, BuchhaltungsButler, Candis, CenterDevice, ContractHero, Debitoor, FastBill, GetMyInvoices, Invoicefetcher Business, Papierkram, Parseur, SMACC, Scopevisio, Zapier, Zendesk Sell, Zoho Docs, casavi, fileee, mailparser.io

CAYA offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support

Related categories

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