Zipwhip

4.6 (121)
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Cloud-based SMS marketing software

About Zipwhip

Zipwhip is a cloud-based SMS marketing software that helps businesses in fitness, retail, healthcare, automotive, legal, veterinary, education, and other industries manage communication with clients. It enables users to schedule and send messages and automated replies to clients.

The application allows managers to gain visibility into client engagement metrics, generate reports, and track the performance of inbound or outbound text messages via a unified platform. Zipwhip offers a host of features such as two-way messaging, contact management, mass texting, message personalization, analytics, and more.

Zipwhip offers an API, which lets businesses integrate the system with several third-party platforms, enabling businesses to push and pull data across systems.


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Zipwhip Software - Zipwhip new message

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Zipwhip

4.6 (121)
VS.
Highly reviewed

Starting Price

US$19.00
month
US$19.95
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

7
36

Integrations

No integrations found
No integrations found

Ease of Use

4.8 (121)
4.5 (244)

Value for Money

4.5 (121)
4.6 (244)

Customer Service

4.2 (121)
4.4 (244)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.6 /5
(121)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.8/5
Customer Support
4.2/5

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Showing 5 reviews of 121
Tracy
Tracy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great for individual communication on a companywide basis

Reviewed on 2019/12/23

Zipwhip allows us to document as well as communicate. If there is a disciplinary problem, often it...

Zipwhip allows us to document as well as communicate. If there is a disciplinary problem, often it has played out via text messages. We use just one number so all of the texts from our caregivers come to the same place and can be dealt with by anyone in the office.

Pros

Zipwhip helps us get in touch with our caregivers individually and in groups when needed. We can also communicate without speaking to caregivers which might interrupt their day with a client.

Cons

Sometimes the messages do not refresh and I miss urgent messages. I'm not sure why this happens on my computer as I have noticed that it doesn't happen to my coworkers' desktops.

Tega
Overall rating
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ZipWhip Experience

Reviewed on 2024/10/11

My overall experience with Zipwhip was positive. The platform made business communication easier...

My overall experience with Zipwhip was positive. The platform made business communication easier and more effective, with reliable features and straightforward usability. It streamlined customer engagement, saving time and improving productivity. Great product

Pros

What I liked most about Zipwhip was its seamless integration of texting with existing business phone numbers, making communication more efficient. The user-friendly platform and the ability to engage customers directly through SMS stood out. It was user friendly and simply

Cons

SMS character limit, and did not support PDF attachment

Michael
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Zipwhip is dead

Reviewed on 2023/10/30

Pros

When is was operational, Zipwhip did a good job of allowing us to communicate with our customers.

Cons

When they shut down, they didn't give us any notification and just died.

Charlene
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Getting Whippy with Zipwhip

Reviewed on 2024/07/21

Overall, Zipwhip was good while it lasted.

Overall, Zipwhip was good while it lasted.

Pros

While it was still around Zipwhip was easy. It had excellent search functions and nice scrolling to keep on top of messages coming in.

Cons

It did not have in the default program signatures, or timed messages, or the ability to see who had last answered.

Victor
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

What about Zipwhip

Reviewed on 2024/09/21

It was very good. We were happy with the performance and pricing.

It was very good. We were happy with the performance and pricing.

Pros

It worked as we expected and needed it to.

Cons

They went out of business or something happened and we needed to switch.

Showing 5 reviews of 121 Read all reviews

Zipwhip FAQs

Below are some frequently asked questions for Zipwhip.

Zipwhip offers the following pricing plans:

  • Starting from: US$19.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Starter - $19 per month Unlimited - $49 per month Premium - $99 per month Commercial - Contact Zipwhip directly for pricing details.

Zipwhip has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Zipwhip supports the following languages:

English

Zipwhip supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Zipwhip has

Zipwhip offers the following support options:

Chat

Related categories

See all software categories found for Zipwhip.