--- description: Learn how QaizenX can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: QaizenX Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/715/employee-engagement/software) > [QaizenX](/software/2053380/qaizenx) # QaizenX Canonical: https://www.getapp.za.com/software/2053380/qaizenx > QaizenX is an experience management platform to get feedback from your customers and employees. Easy to use, cost-effective, and gain deeper insights. > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of QaizenX Launch surveys quickly and easily using pre-defined templates like CSAT, NPS, etc. Create better custom questionnaires using jump logic and skip logic Identify trends in your customers' and employees' emotions with CSAT \& NPS Trend Analysis. Use the coefficient of correlation analysis to determine what factors matter the most. Get feedback from multichannel sources like - Email, WebEmbed, SMS, QR-code and WhatsApp. Standard industry benchmarks to compare your employee engagement. Action planning for specific problems that need to be resolved. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: QaizenX ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Please contact QaizenX directly for pricing information. - **Target Audience**: 51–200, 201–500, 501–1 000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: India ## Features - 360 Degree Feedback - Activity Dashboard - Anonymous Feedback - Assessment Management - Benchmarking - CSAT Survey Structure - Continuous Feedback - Customer Experience Management - Customer Segmentation - Customizable Branding - Customizable Forms - Customizable Questions - Customizable Reports - Customizable Templates - Dashboard - Drag & Drop - Email Management - Email Reminders - Employee Database - Employee Onboarding ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Employee Engagement Software](https://www.getapp.za.com/directory/715/employee-engagement/software) ## Related Categories - [Employee Engagement Software](https://www.getapp.za.com/directory/715/employee-engagement/software) - [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software) - [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software) - [360 Degree Feedback Software](https://www.getapp.za.com/directory/1007/360-degree-feedback/software) ## Alternatives 1. [Survicate](https://www.getapp.za.com/software/101401/survicate) — 4.6/5 (99 reviews) 2. [Sogolytics](https://www.getapp.za.com/software/108133/sogosurvey) — 4.7/5 (730 reviews) 3. [XM for Customer Experience](https://www.getapp.za.com/software/130147/customer-frontlines) — 4.6/5 (255 reviews) 4. [Delighted](https://www.getapp.za.com/software/117403/delighted) — 4.8/5 (57 reviews) 5. [CheckMarket](https://www.getapp.za.com/software/105787/checkmarket) — 4.5/5 (149 reviews) ## Reviews ### "Amazingly GOOD\!\! Does the job" — 5.0/5 > **Gaurav** | *17 October 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: main dashboard is handy as it shows the 5 key parameters, that tell me how our software is performing and how satisfied the people are with our software. Reports make it easier to go deeper into the problem some features like sentiment analysis is good, lets you see through sentiments quickly. Most importantly, it has action planning that I use to create actions to solve issues found. > > **Cons**: I think the survey maker could be more straightforward. Using templates can help, Creating a custom template can be quite difficult as there are too many things that are quite confusing and not needed. Survey UI can be little better I think ----- ### "Makes acting on negative feedback simple and effective" — 5.0/5 > **Gaurav** | *13 June 2023* | Graphic Design | Recommendation rating: 10.0/10 > > **Pros**: I absolutely loved QaizenX's user-friendly interface and seamless feedback gathering capabilities. The platform's emphasis on personalization and continuous improvement truly set it apart. Additionally, the exceptional customer support provided by the QaizenX team was an invaluable asset. Overall, QaizenX had a significant positive impact on our business results and customer satisfaction. > > **Cons**: Sometimes integrating with different tools don't work as expected. Also, some for customizing options should be given. ----- ### "Worth Buying" — 5.0/5 > **Richi Anand** | *03 January 2022* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: Software helped us in improving our customer experience. We gather information from our customers and work on their issues immediately. Our system has become very smooth now. > > **Cons**: Form submission gives problem sometimes. Then we need to contact their team. This problem need to get resolved. > > Being a businessman, I value money and this software is actually value for money. You don’t need to bother about your feedback taking and management system. QaizenX will take care of it. You just ask their team to deploy the system and you’re sorted. Their support desk is well trained and highly professional people team. You just inform them about your issues and they will resolve the problem in no time. Your invested every single penny on this software is worthy. ## Links - [View on GetApp](https://www.getapp.za.com/software/2053380/qaizenx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data