Miruni

5.0 (7)
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Spend less time debugging: screen capture + technical data.

About Miruni

BugReplay records your screen and automatically captures all the technical data that engineers need to diagnose and fix issues fast. Designed for software engineers, QA and customer support agents, and product managers, BugReplay saves you time with exceptional bug reporting and issue tracking technology.

The report includes the screen recording synchronized with javascript logs, network traffic, server logs and exceptions, and environmental details on your browser and machine. That means it doesn't matter how tech-savvy your team is. You won't have to ask such questions as "what operating system do you use?" OR "do you have cookies enabled?" OR "can you show me your devtools console?" All the information you need will be right there.

BugReplay makes it super easy to communicate with your team, through audio, video, and textual annotations. You can narrate the video with your mic or camera, or you can leave time-synched comments throughout the video.

The product is available everywhere: on all the major web browsers (e.g. Chrome, Safari, Edge, Firefox, and Opera); as a mobile app on iOS and Android; and as a desktop app on Mac, Windows, and Linux. The desktop app gives you the ability to store all the reports locally on your machine instead of in the cloud, for extra privacy.

We provide an array of project management tools that bring issue tracking to a whole new level, including status tracking, , reporting, archiving, and more.

We offer integrations with many PM tools, like Slack, Jira, Zapier, Trello, and Asana. We also offer more technical integrations, including Papertrail, Sentry,  Bugsnag, Postman, Swagger, and ReadyAPI. These integrations allow you to incorporate all the other data that you might have from other vendors directly into your BugReplay bug report.

If you have your own customers or clients (endusers), you can use our "Feedback" tool to easily request detailed bug reports from people outside your team. All you have to do is send out an email through our platform, and the recipient can create a BugReplay bug report without the need to ever create an actual BugReplay account. All these externally submitted reports will show up in your dashboard.


Key benefits of Miruni

• Provides the perfect bug report: a full-resolution screen capture automatically synchronized with all the technical information you need

• Records developer console logs, network traffic, URL changes, server-side logs and exceptions, and information about your browser and local machine.

• Integrates with Jira, Slack, Trello, GitHub, and a wide array of issue tracking platforms and project management tools.

• Easily annotate the video bug report with your camera (video), your computer's mic (audio), or time-synched comments (text).

• Makes it easy to obtain feedback from other clients and other stakeholders: with an array of communication tools, you can easily explain new features or product improvements.

• For manual and automated testing: we offer integrations with popular automated testing frameworks.

• Cross-Platform: available on web browsers and mobile browsers (iOS and Android); also available as a desktop app, which comes with local storage for extra privacy (Mac, Linux, and Windows).


Images

Miruni Software - Reports Dashboard
Miruni Software - Sample Bug Report
Miruni Software - Time-Synched Annotations
Miruni Software - Report Details
Miruni Software - Server Logs
Miruni Software - Search & Filter Options
Miruni Software - Network Traffic
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Miruni video
Miruni video
Miruni Software - Reports Dashboard
Miruni Software - Sample Bug Report
Miruni Software - Time-Synched Annotations
Miruni Software - Report Details
Miruni Software - Server Logs
Miruni Software - Search & Filter Options
Miruni Software - Network Traffic

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Reviews

Overall rating

5 /5
(7)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.6/5
Customer Support
4.6/5

Already have Miruni?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 7
Katherine
Katherine
Overall rating
  • Industry: Writing & Editing
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Saved Me Time, The Most Valuable Thing

Reviewed on 2020/02/12

We have a branch that is currently creating a software product for public use, and BugReplay has...

We have a branch that is currently creating a software product for public use, and BugReplay has been invaluable in helping test and find the bugs in that product. Our whole dev team are huge fans, as am I!

Pros

It saves me so much time for debugging and getting our products fixed. Instead of the old debugging process, which was: ping the developer, ask them to remote into my computer, try and recreate the bug, fail a couple of times, finally recreate it, have them dig into the logs and figure out why and where it was happening, and then finally fix it. Now I just click a button, record the bug, fill out some details, and send it in.

Cons

From my perspective, there aren't a lot of cons to this software, more nitpicky things. At first, I didn't like the lack of integrations but over the last couple of months they've added more of my favorites (like Zapier) so I can't complain there. Their customer service is also excellent and thoroughly answers my questions too. I could do with more blog posts though - those are always fun, but infrequent!

Iddo
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Its not a bug report if its not on Bugreplay!

Reviewed on 2022/01/04

we use Bugreplay for almost all of our issue reports

we use Bugreplay for almost all of our issue reports

Pros

Bugreplay greatly reduces misunderstandings between developers and QA engineers. The Bugreplay screen recording usually contains the entire necessary context for solving any issue.

Cons

Chorus uses Okta to manage all of its users. Bugreplay only supports google login currently. SSO login will be a great addition to Bugreplay!

Dominik
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Need to have for modern software teams

Reviewed on 2019/08/07

Pros

Simplified and improved our interactions from the entire team, when interacting with Engineering. Helped us streamline how we resolve issues and reproduce them + makes every engineer's job much easier: they now have the data to understand what was going on for users.

Works well in combination with tools like Logrocket or Fullstory

Cons

The speed of creating a snippet can be improved (from processing + number of clicks), but that's minor

maxim
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This this the best tool on the market to capture the Network tab

Reviewed on 2021/12/21

Pros

There are no other tools that can easily capture network tab and replay.

Cons

Sometime we fill performance issue when the bug not recorded , but it's happening rarely

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect bug reporting tool

Reviewed on 2021/03/23

Pros

This is really fantastic tool! It's easy to reproduce the issue like never before. Very useful software for both tech engineers and the QA team. Affordable price.

Cons

There are no significant issues with it.

Showing 5 reviews of 7 Read all reviews

Miruni FAQs

Below are some frequently asked questions for Miruni.

Miruni offers the following pricing plans:

  • Starting from: US$15.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Our pricing model is based on team size and usage. We also offer completely customizable pricing plans to meet the needs of each of our customers.

Miruni has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Miruni supports the following languages:

English

Miruni supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Miruni integrates with the following applications:

Asana, Basecamp, BugSnag, GitHub, GitLab, Jira, Okta, PaperTrail, Postman, Sentry, Slack, SwaggerHub, Trello, Zapier

Miruni offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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