KloudGin
About KloudGin
KloudGin is a field service and asset management solution that seamlessly combines service contract management, work management, and mobile work execution functionalities in a complete end-to-end automated process.
KloudGin digitizes the complete service contract-to-bill process with real-time integration to the accounting software. This automation of manual processes eliminates rekeying of core information, and reduces errors and re-work.
Automated scheduling and dispatch ensure that the right people, parts, and equipment get to service calls with intelligent scheduling decisions and optimal work routes. KloudGin integrates with the bi-directional flow of data between your accounting system’s general ledger, accounts payable, accounts receivable, projects, items, sales orders, sales invoices, fixed assets, and other modules.
KloudGin is designed for the cloud and can quickly connect to any system directly or via APIs, SOAP, REST, or using its library of out-of-the-box connectors to over 58 systems to manage all operations from a single pane of glass.
Key benefits of KloudGin
- Dispatching & Scheduling that updates in real-time and includes GPS tracking and live updates for traffic and time to complete
- Comprehensive operational dashboards & reporting for the back office
- Connected Customer: Real-time notifications, appointment setting, and feedback loop
- Work Order Management: Book crews and track in real-time
Contracts & Billing: Full integration decreases billing cycle and increases accuracy for inventory used and time spent
Field Mobility: Cloud-based application allows geofencing, GPS tracking, and offline use that uploads when connected
Auto-Scheduling & Route Optimization: Keeps track of skills and certifications need and crew location. Includes Auto Time Clocking.
Feedback Loop: Includes customer surveys and ability for crew to send feedback on updates needed for work orders and jobs.
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Reviews
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- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
KloudGin is ALL that you need for FSM and EAM
Reviewed on 2022/02/09
Pros
Louisville Water Company deployed KloudGin both for mobile asset management for vertical (above ground) and linear assets (underground). We like KloudGin:
1) Cloud-native Field Service & Enterprise Asset Management SaaS solution with deep utility industry specific functionality
Native Mobile app which is easy to use even in most complex scenarios by all our field crews across all departments. This has contributed to address the core problem of user adoption in the field.
Single high-capacity scheduling and route optimization engine for both short (customer service) and long-cycle (asset maintenance and construction) work.
KloudGin open APIs and Integrations to Oracle Customer Care & Billing, ESRI ArcsGIS, Single-Sign, Oracle e-business suite R12.
KloudGin relentless focus on customer experience is unparalleled compared to our other vendors.
KloudGin is easy to implement, manage and easy to use in rugged conditions in the field operations even in offline mode.
Since its pure cloud product, it has helped us eliminate costly upgrades, patching and helped us focus on our business user needs and innovate.
Cons
I will like them to open their cloud data warehouse to 3rd party BI tools. I am told in their future release they will be allowing it.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Implementing KloudGin
Reviewed on 2022/02/04
Well built cloud based platform, supported by a dedicated team onshore and offshore, that provides...
Well built cloud based platform, supported by a dedicated team onshore and offshore, that provides both a desktop and mobile interface for everyone in the company.
Pros
Scheduling engines are very visual. Customizations are readily available to meet business requirements. Support is readily available via a real person and support team.
Cons
Amount of clicks for data entry can create a slower user experience.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Quick Enough to Use for Disaster Response
Reviewed on 2022/02/05
Positive. They really wanted to help us succeed.
Positive. They really wanted to help us succeed.
Pros
Our sales person stayed with us through the whole implementation and has become a friend that I rely heavily on to this day. He knows the software inside and out and has experience with business management, so it was easy to discuss what we were trying to solve.
Cons
Very customizable and at times that can become overwhelming.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Feature rich and ease of use.
Reviewed on 2022/04/10
Pros
Great reminders and task updates with Realtime updates. Easy invoicing and billing system. Effortless usage of the software. Any new person can easily learn in one day.
Cons
The software can improve the customer support. The software must also accept the feedback from the users.
- Industry: Renewables & Environment
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ULS Review
Reviewed on 2022/02/04
It was a great experience
It was a great experience
Pros
KloudGin’s support was amazing and the training was on point.
Cons
User acceptance on the field. Not really a KloudGin issue.
Alternatives Considered
SAP ConcurReasons for Switching to KloudGin
Scheduling easeKloudGin FAQs
Below are some frequently asked questions for KloudGin.Q. What type of pricing plans does KloudGin offer?
KloudGin offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Based on modules licensed. Per User / month.
Q. Who are the typical users of KloudGin?
KloudGin has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does KloudGin support?
KloudGin supports the following languages:
English, Portuguese, Spanish
Q. Does KloudGin support mobile devices?
KloudGin supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does KloudGin integrate with?
KloudGin integrates with the following applications:
NetSuite, Oracle PeopleSoft, Oracle Sales, Sage Intacct, SugarCRM
Q. What level of support does KloudGin offer?
KloudGin offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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