ERA-IGNITE

About ERA-IGNITE
ERA-IGNITE is a dealership management system (DMS) designed to help automotive dealers manage accounting, sales, inventory tracking, maintenance of parts, and other operations via a unified portal. The platform enables organizations to handle role-based permissions, allowing authorized users to reverse or adjust transactions.
ERA-IGNITE lets users generate financial reports and capture and store customer details in a centralized repository. The application allows employees to search transactions by invoice number, vendor name, posting status, and other attributes. Accounting teams can also rectify posting errors in invoices, track the productivity of employees, and monitor transactions’ status.
ERA-IGNITE also supports integration with numerous third-party applications like TRONIX, Dealer Uplift, ASR Pro, and more.
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- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Era-Ignite... Management software by Reynolds and Reynolds. They have out did there selfs
Reviewed on 2020/04/26
Reynolds and Reynolds has opened up the next generation of management software for business small...
Reynolds and Reynolds has opened up the next generation of management software for business small or large.
Pros
This incredible software is user friendly for any level employee. It practically walks you through the process of any departments record saving so much time rather than through different screens it's all built in.
Cons
There is nothing I can say that I didn't absolutely love about Era- Ignite.
This software is exceptional and so far advanced.
Response from Reynolds and Reynolds
Tammy, thanks for your review of ERA-IGNITE. We're glad that the user-friendly and intuitive design is making business a little easier for you.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes Service Customer follow up Easy.
Reviewed on 2024/09/18
Pros
This product is amazing for the service department. The Service advisors are able to put notes on their ROs so that follow up is easier.
Cons
The only thing I can think of that would be a con is that there is a lot to learn. There are training classes available but the amount of information can be overwhelming in one day.
Response from Reynolds and Reynolds
Holly, thank you for reviewing and recommending ERA-IGNITE! There certainly is a lot to learn. If you ever need additional training or just have questions, please contact us by emailing [email protected] or calling 937-485-1700!
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Bang your head against the keyboard learning, but everything will be accurate
Reviewed on 2024/12/03
We had switched from ADP to Reynolds, this was not a choice. Our dealership was purchased by a...
We had switched from ADP to Reynolds, this was not a choice. Our dealership was purchased by a larger corporation and they were contracted with Reynolds already. This took everyone by surprise and we went from ADP which was easy to use, to this cluster made by Reynolds
Pros
They did have a very nice looking final invoice that the customer would recieve and their support team was great to work with.
Cons
This is not a product that is simple to learn, it is not intuitive and there are not any helpful articles built into the tool itself. There are so many different codes that you have to remember and different steps involved to even get an invoice ready to print
Response from Reynolds and Reynolds
Jace, thank you for your review of ERA-IGNITE. We’re sorry to hear that the transition to Reynolds didn’t go smoothly for you. For learning on the fly in the software, you can access Smart Center at any time by clicking the Help button within ERA-IGNITE or pressing F1 on your keyboard. Smart Center has articles, videos, and training classes you can access at any time. Our Software Education department also offers ongoing training and can provide tips and tricks to make things like printing an invoice easier. If you’re still having issues, please contact us so we can point you in the right direction for assistance!
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
EASY ONCE YOU PLAY AROUND WITH IT A WHILE
Reviewed on 2024/02/01
GOOD, COULD BE A LITTLE MORE STREAMLINED TO GET TO CERTAIN PLACES BUT NOT BAD
GOOD, COULD BE A LITTLE MORE STREAMLINED TO GET TO CERTAIN PLACES BUT NOT BAD
Pros
ONCE YOU FIGURE OUT WHERE EVERYTHING IS, IT BECOMES SECOND NATURE TO DO THINGS IN THE PROGRAM
Cons
THERE ARE A LOT OF TEDIOUS STEPS TO DO ANYTHING
Response from Reynolds and Reynolds
Rebecca, thanks for reviewing and recommending ERA-IGNITE! We're always looking for opportunities to improve and we appreciate your feedback.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Have been using Reynolds & Reynolds for over 30 years and ignite is a step foward.
Reviewed on 2017/12/14
Use everyday in the automotive business
Use everyday in the automotive business
Pros
Ignite is moving in the right direction toward a windows based system. It is very detailed and has the ability to save time and increase efficiency.
Cons
More Free Training videos would be helpful. Reynolds want to charge for most all of the in depth training.
ERA-IGNITE FAQs
Below are some frequently asked questions for ERA-IGNITE.Q. What type of pricing plans does ERA-IGNITE offer?
ERA-IGNITE offers the following pricing plans:
- Free Trial: Not Available
Please contact Reynolds and Reynolds directly for pricing details.
Q. Who are the typical users of ERA-IGNITE?
ERA-IGNITE has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does ERA-IGNITE support?
ERA-IGNITE supports the following languages:
English
Q. Does ERA-IGNITE support mobile devices?
ERA-IGNITE supports the following devices:
Q. What other apps does ERA-IGNITE integrate with?
We do not have any information about what integrations ERA-IGNITE has
Q. What level of support does ERA-IGNITE offer?
ERA-IGNITE offers the following support options:
Email/Help Desk, 24/7 (Live rep), Chat
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