---
description: Learn how Press'nXPress can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Press'nXPress Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/715/employee-engagement/software) > [Press'nXPress](/software/2054822/press-nxpress)

# Press'nXPress

Canonical: https://www.getapp.za.com/software/2054822/press-nxpress

> With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Press'nXPress

Press’nXPress helps companies to monitor and understand customer experience gaps across customer journeys at physical, digital, and voice interaction points in real-time. It enables companies to collect in-the-moment feedback from customers right after the service, integrates collected data across different interaction points, and generates actionable insights for the organizations, to improve, differentiate, stay competitive, and grow. &#10;&#10;- Capture Customer Experience Across All Channels&#10;- Turn Data Into Actionable Insight&#10;- Leverage real-time data to maximize performance&#10;- Right Data To Right People&#10;- Alerts \&amp; Notifications&#10;&#10;With Press'nXPress, you will never have to wait for survey results to capture feedback about your service and products. Our solution gathers intelligence from every conversation, instantly drives actionable insights, and displays them right on your dashboard. Easily find issues-facing products and services, then send them to your team to respond. This more profound understanding of customer preference helps shape a better experience and builds leasing loyalty among your customer base.&#10;&#10;Understand customers' experience at every touchpoint of the customer journey. We analyze qualitative and quantitative data through highly accurate algorithms and text analytics engines and reveal customer insights related to key business drivers and key performance indicators. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends and click right through to the details using filtering and search capabilities.

## About the vendor

- **Company**: Press'nXPress

## Commercial Context

- **Pricing Details**: Please contact Press'nXPress for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Philippines, Singapore, South Africa, Thailand, United Arab Emirates, United Kingdom, United States

## Features

- 360 Degree Feedback
- API
- Access Controls/Permissions
- Alerts/Notifications
- Anonymous Feedback
- Chat/Messaging
- Communication Management
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Email Management

## Integrations (2 total)

- XM for Strategy & Research
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Employee Engagement Software](https://www.getapp.za.com/directory/715/employee-engagement/software)

## Related Categories

- [Employee Engagement Software](https://www.getapp.za.com/directory/715/employee-engagement/software)
- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)
- [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)
- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)
- [360 Degree Feedback Software](https://www.getapp.za.com/directory/1007/360-degree-feedback/software)

## Alternatives

1. [Sogolytics](https://www.getapp.za.com/software/108133/sogosurvey) — 4.7/5 (730 reviews)
2. [XM for Customer Experience](https://www.getapp.za.com/software/130147/customer-frontlines) — 4.6/5 (255 reviews)
3. [Delighted](https://www.getapp.za.com/software/117403/delighted) — 4.8/5 (57 reviews)
4. [CheckMarket](https://www.getapp.za.com/software/105787/checkmarket) — 4.5/5 (149 reviews)
5. [Questback](https://www.getapp.za.com/software/2072337/questback) — 4.7/5 (49 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2054822/press-nxpress)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/press-nxpress/> |
| en-AE | <https://www.getapp.ae/software/2054822/press-nxpress> |
| en-AU | <https://www.getapp.com.au/software/2054822/press-nxpress> |
| en-CA | <https://www.getapp.ca/software/2054822/press-nxpress> |
| en-GB | <https://www.getapp.co.uk/software/2054822/press-nxpress> |
| en-IE | <https://www.getapp.ie/software/2054822/press-nxpress> |
| en-NZ | <https://www.getapp.co.nz/software/2054822/press-nxpress> |
| en-SG | <https://www.getapp.sg/software/2054822/press-nxpress> |
| en-ZA | <https://www.getapp.za.com/software/2054822/press-nxpress> |
| fr | <https://www.getapp.fr/software/2054822/press-nxpress> |
| fr-BE | <https://fr.getapp.be/software/2054822/press-nxpress> |
| fr-CA | <https://fr.getapp.ca/software/2054822/press-nxpress> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Press'nXPress","description":"Press’nXPress helps companies to monitor and understand customer experience gaps across customer journeys at physical, digital, and voice interaction points in real-time. It enables companies to collect in-the-moment feedback from customers right after the service, integrates collected data across different interaction points, and generates actionable insights for the organizations, to improve, differentiate, stay competitive, and grow. \n\nFeatures include omnichannel feedback collectors, analysis, Automation and Integration, Question recommender, Pre-built charts and analysis, Expandable to complex customer journeys, Plug &amp; Play with customization capability, Anomaly detection and alerting system. \n\nIt offers Easy and simple way to capture feedback at physical locations with a high response rate. Collect quantitative and qualitative feedback with smiley or why choices. Monitor customer experience across touchpoints and multi-locations remotely. Users can gather feedback by sending email feedback to customers after providing a service, transaction, or use of a product. Eliminate long traditional surveys and maximize the response rate. Send Email in bulk or connect to your systems via APIs and webhooks.\n\nStay in touch with your customers on any device in their pocket. Send SMS feedback requests post transaction, post-delivery, and at any other touchpoint. Send SMS in bulk or connect to your systems via APIs and webhooks. Customers engage with brands via the website and mobile apps. It is important to engage with customers and ask for their feedback. Adapt to the online customer journey and ask questions on any digital page and discover what most needs your attention.\n\nEmail is one of the main communication channels to customers. Email Signature Feedback allows customers to provide direct feedback by utilizing a one-click email signature feedback link. It can help keep a pulse on customer satisfaction and give insight into employee performance. QR feedback link is a solution for collecting feedback from customers anytime and anywhere. Create a unique feedback QR code for any touchpoint. With automation create a unique link and capture context. QR Code feedback is useful for placement on print materials, receipts, posters, and digital displays.\n\nPress’nXPress is a pioneer in providing fully automated, real-time, and omnichannel customer feedback collection and analysis solutions in the moment of service. Press’nXPress customer feedback management platform evaluates organizations’ performance across unpredictable customer journeys.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c4680226-70f9-4c8f-bb79-e7a19e658af4.png","url":"https://www.getapp.za.com/software/2054822/press-nxpress","@id":"https://www.getapp.za.com/software/2054822/press-nxpress#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Platform ios, Platform ipad"},{"@id":"https://www.getapp.za.com/software/2054822/press-nxpress#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Employee Engagement Software","position":2,"item":"/directory/715/employee-engagement/software","@type":"ListItem"},{"name":"Press'nXPress","position":3,"item":"/software/2054822/press-nxpress","@type":"ListItem"}]}]}
</script>
