ViewCenter

4.6 (21)
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Document management platform

About ViewCenter

ICM's ViewCenter document management platform is a secure digital environment where business-critical documents live, and where important processes can be optimized. Users can get a quick ROI with secure file sharing, search functions, scanning/data capture, compliance, tasks & alerts electronic forms, integrations, and more.


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ViewCenter Software - User Dashboard
ViewCenter Software - Search Experience
ViewCenter Software - Capture Processes
ViewCenter Software - Employee Record Hierarchy
ViewCenter Software - Accounts Payable Configuration
ViewCenter Software - Task Assignments
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ViewCenter video
ViewCenter Software - User Dashboard
ViewCenter Software - Search Experience
ViewCenter Software - Capture Processes
ViewCenter Software - Employee Record Hierarchy
ViewCenter Software - Accounts Payable Configuration
ViewCenter Software - Task Assignments

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month
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Ease of Use

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Reviews

Overall rating

4.6 /5
(21)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.8/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 21
Martha
Overall rating
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ICM feedback

Reviewed on 2022/03/23

I have nothing but good things to say about the ICM team. So far system has been easy to use based...

I have nothing but good things to say about the ICM team. So far system has been easy to use based on our set up. If something does not work, I like that we can reach out to ICM to find out available options to make the system better based on business needs. [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT], and [SENSITIVE CONTENT] have all been great since day one.

Pros

User friendly and modern look. I liked how customizable it was to meet our business needs. Everyone at ICM ([SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT], [SENSITIVE CONTENT]and [SENSITIVE CONTENT]) were great to work with and made the process and implementation much simpler. They always listened to our feedback and would reach out to discuss to ensure we are happy with the system.

Cons

Nothing so far that I can think of. Everything has been great so far.

Karen
Overall rating
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ViewCenter Review

Reviewed on 2021/12/07

Pros

This software has been easy to set up and maintain, and the customer support to resolve our problems that have occurred has been great.

Cons

I wish that ViewCenter was easier to merge documents in. Right now I have to download the documents, merge the PDF's, and then re-upload the document to ViewCenter. Very labor and time consuming.

Response from ICM Document Solutions

Karen, thanks so much for taking the time to review the ViewCenter platform. We appreciate your business!

Regarding the feature you are hoping for, happy to report that ViewCenter already has "PDF Merge," which allows you to do exactly that in the tool without having to leave the system. Our Customer Success team will be reaching out to you with a how-to.

Lorenzo
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

feed back

Reviewed on 2021/12/14

storage,is the main thing in regards to the scanner

storage,is the main thing in regards to the scanner

Pros

The whole storage situation is Ideal. putting stuff on the scanner is very easy .

Cons

sometimes it does not transfer, therfore I have to go all around the system to get it activated again

Mary
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Storage Documents

Reviewed on 2021/12/14

I love using ViewCenter for our business needs and look forward to learning more about the system...

I love using ViewCenter for our business needs and look forward to learning more about the system in the future.

Pros

What I like most about this software is the ability to scan and index information for ease of use for others.

Cons

I did not participate in the integration of this software so I'm not sure how else we could potentially use it.

john
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good, Solid Storage

Reviewed on 2021/12/16

We are storing permanent student records [i.e. transcripts and test reports] for all alums of our...

We are storing permanent student records [i.e. transcripts and test reports] for all alums of our school, which has been around for 65 years.

Pros

We found the product easy to use. The s/w support is very good.

Cons

It's been a bit tricky to set up bulk imports, but it should work out.

Showing 5 reviews of 21 Read all reviews

ViewCenter FAQs

Below are some frequently asked questions for ViewCenter.

ViewCenter offers the following pricing plans:

  • Starting from: US$35.99/month
  • Pricing model: Subscription
  • Free Trial: Available

Licensing - Named, Concurrent, and Enterprise options are available and can be adjusted at any time. Deployment - Cloud or On Premise, future migration is possible if company IT initiatives change. One-Time Configuration Costs - Determined by an in-depth discovery analysis; basic implementation can be as low as $2,000.

ViewCenter has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

ViewCenter supports the following languages:

English

ViewCenter supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

ViewCenter integrates with the following applications:

Dokmee Capture, Grooper

ViewCenter offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for ViewCenter.