Zulip
About Zulip
Zulip is the only modern team chat app that is designed for both live and asynchronous conversations. Zulip topics create a separate space for each discussion, so different conversations will never get in each other's way. Teams of all sizes rely on Zulip - Fortune 500 companies, open-source projects, startups, and many others. Zulip is 100% open-source enterprise-grade software, self-hosted or in the cloud. Try it today!
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- Industry: Information Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zulip is great for communicating with students
Reviewed on 2024/12/10
Zulip is fantastic software written by people who clearly use it themselves.
Zulip is fantastic software written by people who clearly use it themselves.
Pros
I use Zulip to communicate with classes of 25–40 students. It is far more efficient than using the communication tools in Canvas, and the mobile app is great for students and for me. Plus there is fantastic support for Markdown, code blocks, images and videos, etc.
Cons
There is really nothing I find lacking about this software.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Safe and Reliable - Zulip is invaluable
Reviewed on 2024/12/06
Our overall experience with Zulip has been amazing. During Covid we were suddenly forced into a...
Our overall experience with Zulip has been amazing. During Covid we were suddenly forced into a situation where teens who had been seeing each other on a regular basis were isolated and we needed a safe reliable way for them to communicate. We started using Zulip at that point, and even when restrictions were lifted have continued to use it - it's a fabulous tool, great for communication, keeping users safe and apart from unwelcome external influences.
Pros
Zulip is safe and secure for all users - especially for minors who need to contact each other in a safe environment, without the worry of external influences Zulip has been invaluable. For both for administrators and users the desktop product is easy to manage and the layout is intuitive and attractive.
Being able to customize it is an added bonus. Users can create individual discussions, or join together easily.
Cons
The mobile app is less intuitive, but still useable.
Reasons for Switching to Zulip
The other products were managed by large commercial companies, and did not allow the same customization, and concerns for privacy. Also, there were ads placed, the content and images of which the admins had no control over, meaning you wouldn't know what is going to be displayed next to your messages.- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Cool idea, lots left on the table for execution
Reviewed on 2024/12/06
Pros
Loads of UI config options, has a native mobile app that pairs with it. I haven't yet found a bug in how the software is intended to work. Messaging is speedy and reliable. Super easy to move messages from one channel/place to another, so if you're re-organizing you both don't lose things and also can better consolidate knowledge that accidentally got spread around in different areas.
Cons
Super confusing UI, even after going through all of the config to make it look/act more like you'd expect from a typical modern chat app. Constantly losing threads of conversation in different places, even after thoughtfully consolidating channels. Even the mobile app push notifications are weird because if you get more than one message you can no longer tap the notification to go to the message.
Reasons for Switching to Zulip
Security, primarily. The ability to self-host was important to other people on the team. OSS was a nice touch.- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Zulip is fantastic, but has some painpoints
Reviewed on 2024/12/06
I love Zulip, it is lightweight and functional and has all the essential features. I would love for...
I love Zulip, it is lightweight and functional and has all the essential features. I would love for it to be easier to organise larger teams, e.g. with documents and/or a clearer and more concise overview of chats and channel data.
Pros
LaTeX support, markdown editing, Free hosting, simple yet functional.
Cons
It is hard to keep channels and chats organized. Replying on messages copies the entire message -- this should be some kind of expandable I think.
The delay in image uploads behaves strangely. If sending a message with an image, it is possible to send the message before the image is uploaded, but then the image will never appear in the message.
The final thing I am missing is a better setup for customizing the UI, and integrating addons. A calendar function and/or a todo-list support would be great!
- Industry: Computer Games
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best chat app for remote and async teams
Reviewed on 2024/12/12
Colleagues who were skeptical at first are now convinced by how Zulip is structured regarding...
Colleagues who were skeptical at first are now convinced by how Zulip is structured regarding threads.
Pros
How discussions are structured, it allows me to navigate between multiple subjects / teams without being lost. It simplifies async work between team members. Basically it's an hybrid between a forum and a chat.
Cons
Onbaording colleagues can be hard because of the UX a bit different from other apps. For instance the lack of a WYSIWYG message editor.
Also lacks the ability to create categories to put channels in it.
Reasons for Choosing Zulip
Slack too confusing (lack of proper thread model) and too pricey. Discord is a very bad text chat if you need to do actual work / async work and go back to old threads.Reasons for Switching to Zulip
Thread model, No vendor lock-in, open sourceZulip FAQs
Below are some frequently asked questions for Zulip.Q. What type of pricing plans does Zulip offer?
Zulip offers the following pricing plans:
- Starting from: US$6.67/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Zulip is 100% free and open source, with no proprietary version. Self-host without paying a dime, or contact us to inquire about enterprise support options. We offer free Zulip Cloud hosting with up to 10,000 messages of search history. For unlimited history and other premium features, sign up for Zulip Cloud Standard for $6.67/user/month. Sponsorships and special education pricing are available. Zulip sponsors free Zulip Cloud Standard for hundreds of worthy organizations.
Q. Who are the typical users of Zulip?
Zulip has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Zulip support?
Zulip supports the following languages:
Bulgarian, Chinese, Czech, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Traditional Chinese, Turkish, Ukrainian
Q. Does Zulip support mobile devices?
Zulip supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zulip integrate with?
We do not have any information about what integrations Zulip has
Q. What level of support does Zulip offer?
Zulip offers the following support options:
Email/Help Desk, FAQs/Forum
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