---
description: Learn how backdocket can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: backdocket Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Enterprise Legal Management (ELM) Software
](/directory/3816/enterprise-legal-management/software) > [backdocket](/software/2055094/backdocket)

# backdocket

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> BackDocket is a practice management software designed for law firms that combines case management with business analytics capabilities. The platform offers customizable fields and reporting tools that allow firms to organize data, track cases, and manage client intake processes. BackDocket includes document management, communication tools, accounting functions, and a notes section to help legal professionals maintain updated case information and streamline their firm operations.
> 
> Verdict: Rated **5.0/5** by 15 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of backdocket

Simplifies intake and claim management processes for law firms, supporting efficient case tracking and document organization
Offers customizable workflows and reporting tools, allowing firms to tailor data collection and analytics to their unique needs
Integrates business analytics with case management, providing insights into firm performance and success factors
Centralizes all case-related information, making it easy to access, update, and generate reports without technical expertise

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 15 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: backdocket

## Commercial Context

- **Starting Price**: US$59,99
- **Pricing model**: Per User
- **Pricing Details**: $39.99 per user, per month includes all features. We believe all firms should be able to afford the best tools. We have no hidden fees. We won’t bait and switch starter packages and upgrades. Users can request a free demo of the software.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- 2-Way Messaging
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Archiving & Retention
- Audit Trail
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Billing Rate Management
- CRM
- Calendar Management
- Case Management
- Case Notes
- Client Management
- Collaboration Tools

## Integrations (18 total)

- CallRail
- Docusign
- Domo
- Dropbox Sign
- Gmail
- Google Calendar
- Intaker
- Marketo Engage
- Marketo Sales Connect
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft Word
- NinjaCat
- OfficeCalendar
- Telerik Reporting

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Enterprise Legal Management (ELM) Software
](https://www.getapp.za.com/directory/3816/enterprise-legal-management/software)

## Related Categories

- [Enterprise Legal Management (ELM) Software
](https://www.getapp.za.com/directory/3816/enterprise-legal-management/software)
- [Legal Document Management Software](https://www.getapp.za.com/directory/763/legal-document-management/software)
- [Law Practice Management Software](https://www.getapp.za.com/directory/120/law-practice-management/software)
- [Legal Case Management Software](https://www.getapp.za.com/directory/124/legal-case-management/software)

## Alternatives

1. [Clio](https://www.getapp.za.com/software/91415/clio) — 4.7/5 (1691 reviews)
2. [SignWell](https://www.getapp.za.com/software/133655/docsketch) — 4.9/5 (2630 reviews)
3. [LEAP](https://www.getapp.za.com/software/104595/leap) — 4.2/5 (529 reviews)
4. [8am MyCase](https://www.getapp.za.com/software/91266/mycase) — 4.6/5 (784 reviews)
5. [Filevine](https://www.getapp.za.com/software/106217/filevine) — 4.4/5 (286 reviews)

## Reviews

### "The best web-based software for case management\!" — 5.0/5

> **Margo** | *01 February 2022* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: Very user-friendly. We can access it from any device. The attorneys can easily assign tasks to paralegals and legal staff. Everyone uses the notes feature to see the current status of the case is.
> 
> **Cons**: Any issue we've had we've emailed \[SENSITIVE CONTENT\] and his team and they have worked to fix it.
> 
> We have been using it for almost a year now and don't have any regrets about switching over.

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### "Satisfied customer" — 5.0/5

> **Stephanie** | *23 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Backdocket is its all-in-one, customizable dashboard that makes managing cases and tracking performance simple and intuitive.
> 
> **Cons**: What I liked least about Backdocket is that the interface and onboarding can feel a bit complex at first and it may lack some integrations like built‑in email or third‑party tools compared with more established platforms.
> 
> My overall experience with Backdocket was positive it felt like a powerful, customizable practice management tool that centralizes cases, tasks, and reporting in one place, though it took a little time to learn and didn’t include all the bells and whistles of more established legacy platforms.

-----

### "Reliable Document and Contract Management Platform." — 5.0/5

> **Christine** | *24 February 2026* | Arts & Crafts | Recommendation rating: 9.0/10
> 
> **Pros**: Has been a easy to use and reliable document and contract management. What i like most is that the tool supports electronic signatures that makes documents signing easier and eliminate paperwork.
> 
> **Cons**: I have been using backdocket for more than two years but have not encountered any challenge, i find it meeting the requiremnts.

-----

### "Simple and Efficient Contract Management Tool" — 5.0/5

> **Verified Reviewer** | *05 March 2026* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy way to manage contracts and documents. E-signature feature works well. Clean interface and helpful tracking for agreements.
> 
> **Cons**: Some advanced workflow options are limited. Customization could be better. Integration choices are not as broad as other tools.
> 
> Overall a solid contract management tool. Simplifies document handling and signing. Helpful for teams dealing with frequent agreements.

-----

### "Customizable, Affordable, and Still Easy to Use" — 5.0/5

> **Verified Reviewer** | *09 December 2021* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: Backdocket has all of the features that you expect from a Practice Management System: Case Management, Contact Management, Task Management, Calendaring, Marketing Management.

What really sets this platform apart is their ability to create custom fields, put them where you want them, and then quickly write custom reports against them.
> 
> **Cons**: They are a young system and they are currently adding new features. At this point in time, they do not have the ability to text from the software, but it is on their road map.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2055094/backdocket)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/legal-law-software/a/backdocket/> |
| en-AE | <https://www.getapp.ae/software/2055094/backdocket> |
| en-AU | <https://www.getapp.com.au/software/2055094/backdocket> |
| en-CA | <https://www.getapp.ca/software/2055094/backdocket> |
| en-GB | <https://www.getapp.co.uk/software/2055094/backdocket> |
| en-IE | <https://www.getapp.ie/software/2055094/backdocket> |
| en-NZ | <https://www.getapp.co.nz/software/2055094/backdocket> |
| en-SG | <https://www.getapp.sg/software/2055094/backdocket> |
| en-ZA | <https://www.getapp.za.com/software/2055094/backdocket> |

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