--- description: Learn how ManyChat can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ManyChat Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/1397/artificial-intelligence/software) > [ManyChat](/software/2055161/manychat) # ManyChat Canonical: https://www.getapp.za.com/software/2055161/manychat Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/2055161/manychat?page=2) > ManyChat is a conversational AI platform designed to help businesses in the eCommerce sector automate conversations across text messages, Facebook Messenger, and Instagram. Administrators can share discount coupons, booking confirmations, promotional messages, and more with customers via email and text messages. > > Verdict: Rated **4.6/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 72 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ManyChat ## Commercial Context - **Starting Price**: US$15,00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: $15/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - A/B Testing - AI/Machine Learning - Activity Dashboard - Automated Responses - Chat/Messaging - Chatbot - Communication Management - Contact Management - Customer Database - Customer Segmentation - Customer Support - Customizable Branding - Dashboard - Drag & Drop - Email Management - Feedback Management - For Sales/Marketing - Lead Generation - Live Chat - Machine Learning ## Integrations (10 total) - ActiveCampaign - Google Sheets - Kit - Klaviyo - Mailchimp - Make - PayPal - Shopify - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Artificial Intelligence (AI) Software](https://www.getapp.za.com/directory/1397/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence (AI) Software](https://www.getapp.za.com/directory/1397/artificial-intelligence/software) - [AI Marketing Tools](https://www.getapp.za.com/directory/3873/ai-marketing-tools/software) - [AI Sales Assistant Software](https://www.getapp.za.com/directory/3872/ai-sales-assistant/software) - [Marketing Automation Software](https://www.getapp.za.com/directory/308/marketing-automation/software) - [Conversational Marketing Platforms](https://www.getapp.za.com/directory/1659/conversational-marketing-platform/software) ## Alternatives 1. [Chatbase](https://www.getapp.za.com/software/2069516/chatbase) — 4.3/5 (73 reviews) 2. [ChatGPT](https://www.getapp.za.com/software/2070494/chatgpt) — 4.4/5 (340 reviews) 3. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews) 4. [Botsonic](https://www.getapp.za.com/software/2071616/botsonic) — 4.8/5 (80 reviews) 5. [Wati](https://www.getapp.za.com/software/2068239/wati) — 4.6/5 (203 reviews) ## Reviews ### "Very effective for its price" — 5.0/5 > **Rocio** | *08 September 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: ManyChat was the first chatbot that we used for our website and we had very good results in relation to its price. Our customers were quite satisfied with the chat responses. > > **Cons**: As in most chatbots, it is sometimes difficult for it to capture the customer's responses well. ----- ### "Very reliable and user friendly Chatbot" — 5.0/5 > **Leslie** | *05 May 2023* | Retail | Recommendation rating: 10.0/10 > > **Pros**: This product is easy to use and very user friendly. It is very organized and very responsive. I have seen a change in my sales for my business when I started using this software. > > **Cons**: There has been an occurring issue with using phone apps generally becoming confused when having both manychat and Facebook Business Director running, which I have seen multiple people also complain about. > > ManyChat is a messaging bot for Facebook that is well-known for helping companies improve their customer service and support. From my perspective, ManyChat is the ultimate social media marketing tool. It has allowed me to boost lead generation on our Facebook business page and enhance communication with prospective clients around the clock, regardless of their location. Essentially, ManyChat empowers my company to deliver and exchange the content that our audience desires. ----- ### "Support is Nonexistent." — 1.0/5 > **Anne** | *28 May 2024* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Literally nothing. This product has no human team that I can identify, and continues to bill us following a termination notice sent in compliance with their TOS. > > **Cons**: I've never actually used the product because it is impossible to access support, get the primary account holder reassigned, or terminate service. > > Abysmal. I am incredibly unimpressed with their customer service. ----- ### "The Best Social Media Marketing Automation Tool Can Help You Generate Leads On Facebook." — 5.0/5 > **Gustav** | *30 January 2023* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: It's simple to construct new bots using their excellent flow builder.They have a great A/B tester. You can design two (or three or four) different paths for a lead to take, then specify what percentage of leads should take each path. From there, the chatbot takes care of it. This makes it simple to experiment with various queries, phrases, graphics, and other elements to determine what appeals to your leads the most.The Zapier integration makes it simple to transfer that data to our automation platform, and their custom fields make it simple to collect whatever data you want to collect. > > **Cons**: Truthfully, the only aspect of ManyChat I dislike is their customer service. It appears to be practically nonexistent. That worry is allayed by Facebook's wonderful user community, which supports one another. > > Most people are familiar with ManyChat as a Facebook Messaging messenger bot that aids companies in enhancing their customer service and assistance. For me, ManyChat is the pinnacle social media marketing tool. It has enabled me to increase lead generation through our Facebook business page and improve communication with potential customers at any hour of the day, wherever in the world. In essence, ManyChat supports my company in distributing and sharing the content that my audience wants. ----- ### "Robust non-code chatbot platform for beginners to advanced" — 5.0/5 > **Mike** | *15 February 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Easy to setup a new chatbot, create an outline and add the specific actions to be followed. Ability to create complex chats with follow-ups, api calls, tags etc. make it a very robust platform. > > **Cons**: Instagram comment reply is a bit strange to implement at first. > > Love it, implement advanced chatbots for clients like looking up documents in the cloud and sending to them etc. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/2055161/manychat?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2055161/manychat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Structured Data