Ten Thousand Coffees (10KC)

4.7 (54)
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Drive engagement and retention through inclusive mentoring.

About Ten Thousand Coffees (10KC)

10KC is the only all in one platform for inclusive mentoring, connectivity, and skills development that drives better employee engagement and retention. Organizations rely on 10KC to build, manage, scale, and measure all of their mentoring and networking experiences in one fully integrated platform.

With the move to decentralized, hybrid, and remote working environments, 10KC's solutions and highly configurable technology are unlocking opportunities by creating meaningful employee connections in the new world of work.

How it works:

1. Empower every employee to own their own development
Choose from our library of off-the-shelf program templates and assets, deploy an existing program at scale or work with our team to build self-guided learning programs that enable people to collaboratively develop the skills they need to unlock the next step in their career.

2. Create meaningful, unbiased matches at scale
Automatically match employees 1:1 based on their career goals, shared interests, or differences—no spreadsheets or manual work required. We’ll take care of every detail from sending introductions and offering conversation starters, to collecting feedback and measuring meeting outcomes.

3. Meet employees where they work
Integrate your talent experience programs into your enterprise tech stack (HRIS, messaging apps, calendar, email, etc.) so you can easily launch programs with limited resources, drive employee engagement and ensure program adoption.

4. Facilitate interactive roundtable discussions
Open up conversations between senior leaders, subject matter experts and employees with group sessions. We’ll match leaders with small groups of employees and lighten the admin load by taking care of invites, crowdsourcing questions, and collecting insights from participants. All your leaders need to do is attend.

5. Understand the impact of your talent development programs
Get actionable insights on employee sentiment, adoption rates, engagement levels and more so you can measure the impact and value of your programs in real-time and easily share your program outcomes with your organization.

See 10KC’s talent experience platform in action here: www.10KC.com/10kcdemo


Key benefits of Ten Thousand Coffees (10KC)

1. Boost employee engagement and retention.
With 10KC, teams build the knowledge, skills, and abilities that lead to success and confidence, translating to higher revenue and greater profitability.

2. Choose research-based, off-the-shelf programs that can be tailored to your needs. Whether you’re seeking programs to support entry level employees, front line workers, or executive leadership, 10KC provides the best-in-class mentoring, connectivity, and skills development programs designed by industry thought leaders. Ready-to-use program curriculums can be tailored to the preferences and needs of your organization. All resources are conveniently available in one location, allowing you to achieve scalability without the loss of quality that often comes with generic solutions.

3. Enhance decision-making and measure success with enriched data and actionable insights. Make data informed decisions with easy to access information that measures your programs' success, and easily share updates with stakeholders. Use prebuilt, out of the box dashboards with the ability to segment by department, team, location, or company attribute that is synced with your HRIS.

4. Reduce time-consuming manual work while removing bias. Stop wasting the time of your people managers, program managers, and ERG leaders who are trying to do this themselves manually. With 10KC’s software, you can efficiently deploy programs at scale, remove inherent human bias, seamlessly integrate into your current tools and workflow, and easily measure progress.


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Reviews

Overall rating

4.7 /5
(54)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support
4.8/5

Already have Ten Thousand Coffees (10KC)?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 54
Chérisse
Chérisse
Overall rating
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Props to Ten Thousand Coffees (10KC)

Reviewed on 2023/09/26

Pros

I appreciate 10KC for the ease with which I'm able to connect with mentors/mentees on a monthly basis. The pre-populated connection prompts make it easy for me to make that first connection.

Cons

There aren't any negatives that prevent me from using 10KC as it suits my needs to connect with other people. If I could change one thing I would want the opportunity to customize my own profile to show more of my personality with the ability to change the colour scheme or addition of other media.

Response from Ten Thousand Coffees

Thanks Chérisse for your 5-star review and detailed feedback! We appreciate your suggestion to create a more customized profile to showcase your personality. We'll let our team know and we'll circle back to this review once we have an update!

Fatima
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent platform to scale and support development programs!

Reviewed on 2024/08/27

Pros

The platform is easy to navigate, data is thorough and readily accessible, and the team is highly collaborative and supportive. Leveraging 10KC has made it possible for us to scale and manage our enterprise-wide mentorship and networking program that would otherwise require a full team to manually develop, implement, support and manage. The content that 10KC provides is also incredibly helpful and can be curated to support our program goals without the heavy lift of developing all development content to guide participants.

Cons

The technology automates messages and reminders to participants - which I LOVE - but I wish we could customize the messages' "sender" information so that it appears to come from someone within our organization. I think it would help employees make a faster connection when they receive communications and would reinforce our internal branding.

Reagan
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Greta customer service!!

Reviewed on 2023/12/15

has had an overall positive impact on our organization

has had an overall positive impact on our organization

Pros

Customer service - the team we are working with to implement is very organized and helpful.
Various functionality
accommodating to our requests

Cons

administrative to use if dont have integrations
too many email notifications

Response from Ten Thousand Coffees

Hi Reagan, thanks for your feedback! Partners like you help us continually improve our product, and we're so glad we've helped you have a positive impact on your organization. Thank you for sharing that you've had a great experience with our team (we have fantastic people here at 10KC!).
We totally agree about the value of integrations. You'll be pleased to know that integrations is part of our offering at 10KC! Some customers have used this functionality and it made their processes all the more seamless for them. Some customers chose to not implement integrations, which is understandable. Our CSMs are always here to make our customers' lives easier. They're keen to work with you and find a solution.

Bryce
Overall rating
  • Industry: Information Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Magic of Ten Thousand Coffees

Reviewed on 2024/05/17

Pros

Ten Thousand Coffees seamlessly facilitates connections at a global scale to our colleagues across functions, geographies, levels of seniority, and business segments. Its intuitive interface combined with the power of algorithm/ML smart matching ensures that colleagues across the world connect to people with similar and complementary interests so that they can learn from others, grow their network, and thrive in the workplace. The platform provides real time insights that help us understand member sentiment and make adjustments as we go. On top of that, our partners at Ten Thousand Coffees are top notch. They lean in to support our goals and ensure we are setup for success, offering suggestions for how to use the platform in new and innovative ways. They are equally as focused on improving the experience for our colleagues as we are. They truly care and focus on building positive relationships with their clients built on understanding, trust, and support.

Cons

Nothing comes to mind. They are top notch.

Response from Ten Thousand Coffees

Hi Bryce, thanks for taking the time to write your positive review! We are absolutely thrilled to read how 10KC is making such a positive impact on your global organization! It's truly inspiring to see how our platform is enabling your colleagues to connect across functions, geographies, and levels, creating a truly connected and thriving workplace. We are dedicated to fostering connections that transcend borders and drive performance by leveraging the power of strategic connections. We're proud to empower organizations like yours to build a truly global community, fostering cross-functional collaboration and knowledge sharing. Thank you again for your kind words and for sharing your incredible experience with 10KC. We're excited to continue partnering with you and witness the positive impact our platform has on your organization.

Alexandra
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Meaningful Connections

Reviewed on 2024/05/22

10KC addresses the challenge of creating meaningful and relevant professional relationships by...

10KC addresses the challenge of creating meaningful and relevant professional relationships by allowing customizable matching criteria, ensuring that employees can connect with peers who align with their specific goals and levels. This platform also enhances overall employee engagement and collaboration.

Pros

Our company has been using 10KC to facilitate networking connections among employees, and it has been an outstanding tool for fostering collaboration and building meaningful relationships. There are several key features that I particularly appreciate:

1. Regular Matching Based on Interests and Goals: The platform matches employees every six weeks based on shared interests and professional goals. This regular cadence ensures that networking remains a consistent part of our workplace culture. I've found that these connections are not only relevant but also highly enriching, allowing me to engage with colleagues who share similar passions and career aspirations.

2. Customizable Matching Criteria: One of the standout features is the ability to adjust matching criteria. Whether I want to connect with individuals from specific business units or seek out peers at certain organizational levels, the platform provides the flexibility to tailor connections to my current needs. This customization enhances the relevance of each networking session and helps me build a more targeted professional network.

3. User-Friendly Interface: The platform is intuitive and easy to navigate. Setting up my profile, adjusting preferences, and scheduling meetings are all straightforward processes, which makes the experience smooth and enjoyable.

Cons

I can't think of any particular negative feedback.

Response from Ten Thousand Coffees

Alexandra, thank you for sharing how 10KC is helping foster meaningful connections and drive performance within your company! It's truly inspiring to see how our platform is enabling your employees to build enriching relationships that align with their professional goals.
We're particularly pleased to hear about your positive experiences with our key features. We're thrilled that you find our platform's flexibility in tailoring matches to your specific needs so valuable. We believe that targeted connections are key to driving collaboration and performance. Thank you again for your kind words and for sharing your experience with 10KC. We're excited to see how our platform continues to support your company's success.

Showing 5 reviews of 54 Read all reviews

Ten Thousand Coffees (10KC) FAQs

Below are some frequently asked questions for Ten Thousand Coffees (10KC).

Ten Thousand Coffees (10KC) offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Ten Thousand Coffees (10KC) has the following typical customers:

201–500, 501–1,000, 1,001–5,000

Ten Thousand Coffees (10KC) supports the following languages:

English, French, Korean

Ten Thousand Coffees (10KC) supports the following devices:

Ten Thousand Coffees (10KC) integrates with the following applications:

Azure Active Directory, Gmail, Google Calendar, Microsoft Outlook, Microsoft Teams, OAuth, Okta, Slack, Webex Suite, Workday HCM, Zoom Workplace

Ten Thousand Coffees (10KC) offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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