---
description: Learn how RavenCSI can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: RavenCSI Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [RavenCSI](/software/2055300/ravencsi)

# RavenCSI

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> RavenCSI’s infrastructure is housed in Azure and is configured to use only SOC2 compliant services. Data associated with RavenCSI utilizes industry-standard encryption technology and is encrypted while in motion and at rest. It includes infrastructure to support white label services and data transfer via RESTful API.
> 
> Verdict: Rated **5.0/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of RavenCSI

Brand integration&#10;Email/SMS capability&#10;Alert - Action tracker&#10;Hierarchy inclusion&#10;Low cost/user&#10;NPS capable&#10;Email/SMS campaigns&#10;QR code and URL survey and report capability&#10;Support access control&#10;Language translate&#10;White Label Option&#10;RESTful API

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 12 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: RavenCSI

## Commercial Context

- **Starting Price**: US$100,00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Offers pricing options by plan type.&#10;Each plan includes a number of users, so review the price per user by plan feature to access the overall value.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Data Analysis Tools
- Data Import/Export
- Drag & Drop
- Email Management
- Email Marketing
- Email Reminders
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)

## Related Categories

- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)
- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)

## Alternatives

1. [Typeform](https://www.getapp.za.com/software/91581/typeform) — 4.7/5 (945 reviews)
2. [UmfrageOnline](https://www.getapp.za.com/software/131259/enquetes-maken) — 4.6/5 (1553 reviews)
3. [Google Forms](https://www.getapp.za.com/software/112857/google-forms) — 4.7/5 (11365 reviews)
4. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10427 reviews)
5. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2795 reviews)

## Reviews

### "I love RavenCSI" — 5.0/5

> **John Paul** | *21 February 2022* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: The intuitive nature of the program is what stands out the most to me. I hate using software where you have to learn a whole new set of skills to be able to use. Raven is very user-friendly.
> 
> **Cons**: The only thing that comes to mind with room for improvement would be the aesthetics of the survey page. Maybe add some backdrops or a few more customization capabilities for the appearance of the survey itself. Other than that, the program is great.

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### "Church Parish" — 5.0/5

> **George** | *21 February 2022* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and great analytics makes it easy to determine and make adjustments real time.
> 
> **Cons**: System works as advertised.  No concerns.
> 
> Professional, caring people who want to improve one’s overall business and customer experience.

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### "Raven CSI Evaluation Software" — 5.0/5

> **Shalicia** | *21 February 2022* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: I like the ease of use and customization features.  The product has a lot of features that I do not use but I am sure would be very helpful for another organization.
> 
> **Cons**: I like all of the features, however I find that for what I use it for, I could use a cheaper product like Microsoft forms, or the evaluation software built in our class delivery system.
> 
> Raven CSI provides excellent customer support and service.  It is one of the main reasons I continue to use this service even though there are cheaper options that would meet my needs.

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### "RavenCSI is a GREAT product with a GREAT Team behind it\!" — 5.0/5

> **Kristen** | *21 February 2022* | Professional Training & Coaching | Recommendation rating: 10.0/10
> 
> **Pros**: RavenCSI is a great tool that we've used for over two years. I appreciate how easy it was to utilize from the get go, the customer service team who helped us create customizable templates, and the fact that RavenCSI is growing everyday and adding new useful tools as a part of their software.
> 
> **Cons**: Nothing at this time, as soon as I think of a new feature, RavenCSI already has it in production\!
> 
> Brian and his team are amazing\!

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### "What's not to love" — 5.0/5

> **Jared** | *21 February 2022* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Raven has been a great use to our company in collecting feedback from our customers. The cost is very reasonable, the set up was a breeze, and our questions were answered quickly by the support team. The post-survey data was easily visualized and analyzed through there available charts. You can also export the data and analyze it yourself if needed.
> 
> **Cons**: We really don't have anything negative to say about using Raven for our data collection. Everything went smoothly as mentioned above.
> 
> This software met all our criteria and at a very reasonable cost (with no hidden fees.) We are very satisfied with Raven.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2055300/ravencsi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/ravencsi/> |
| en-AE | <https://www.getapp.ae/software/2055300/ravencsi> |
| en-AU | <https://www.getapp.com.au/software/2055300/ravencsi> |
| en-CA | <https://www.getapp.ca/software/2055300/ravencsi> |
| en-GB | <https://www.getapp.co.uk/software/2055300/ravencsi> |
| en-IE | <https://www.getapp.ie/software/2055300/ravencsi> |
| en-NZ | <https://www.getapp.co.nz/software/2055300/ravencsi> |
| en-SG | <https://www.getapp.sg/software/2055300/ravencsi> |
| en-ZA | <https://www.getapp.za.com/software/2055300/ravencsi> |

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