About eHub

eHub connects all eCommerce systems so that users can access discounted shipping rates. Since eHub has high shipping volume, we can negotiate steeper discounts, passing the savings on to businesses.

Not only that, we believe that there should be a human element to our service. That's why we offer support via phone, email, text, and video with our U.S. based support team.

With a collective experience in shipping spanning over three decades, our shipping specialists know all the tricks to help optimize the user's shipping strategy for maximum savings.

So, let's recap. Discounted shipping rates, responsive support team, and having your own shipping consultants on hand to give you an advantage when it comes to shipping.


Key benefits of eHub

Shipping API with 99.9% uptime.
Users can receive on-going support from our U.S. based support team via phone, text, email, and video.
Users can use our free DFY (Done-For-You) setup where our team implements business rules to streamline their fulfillment processes.
Users can access over 200 integrations to connect carriers, carts, stores, and software together.
No service contracts that lock users into an agreement; they can sign up when they want, leave when they want.
Users can Access discounted shipping rates across both domestic and international carriers.


Images

eHub Software - One of eHub's software
eHub Software - eHub batch example
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eHub Software - One of eHub's software
eHub Software - eHub batch example
eHub Software - The eHub website, ready for your visit

Not sure about eHub? Compare with a popular alternative

eHub

4.7 (56)
VS.
Highly reviewed

Starting Price

US$1.00
month
US$2,000.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

94
53

Integrations

43
3

Ease of Use

4.7 (56)
4.7 (106)

Value for Money

4.7 (56)
4.4 (106)

Customer Service

4.7 (56)
4.6 (106)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.7 /5
(56)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.7/5

Already have eHub?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 56
Sterling
Overall rating
  • Industry: Warehousing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

eHub Provides a Great Support Team with Great Analytics

Reviewed on 2024/11/11

Pros

I really like the support team that eHub provides to help us understand the best shipping solutions for our business. They have a great analytics tool that makes it easy for us to see the transit time across zones and helps us monitor our carriers performance.

Cons

Honestly there is not a lot to dislike. Everything has worked for us as expected without any issues.

Jody
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Shipping Software

Reviewed on 2021/07/30

The staff is extremely helpful and quick to respond.

The staff is extremely helpful and quick to respond.

Pros

The ease of use of the software. I like the integrations with Amazon and Shopify and other systems. It is also easy to set up shipping profiles.

Cons

We are just starting to use the software so we do not have any cons at this time

Rick
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Infuze Hydration Review

Reviewed on 2021/05/25

Customer service top notch. Still lots of issues with the program and glitches. I always expect...

Customer service top notch. Still lots of issues with the program and glitches. I always expect some issue to happen whenever an update is released.

Pros

Once we got used to using the program, it is very simple. I love the sorting feature as we are able to sort by many different options. I like that I can go in and reprint a shipping label with ease. Would recommend making it possible to sort by box size and type.

Cons

We have had a huge learning curve and many problems with this system. Their customer support ([SENSITIVE CONTENT HIDDEN]) has been amazing. If it was not for [SENSITIVE CONTENT HIDDEN] we would have switched to a different shipping program. International shipping is still a weak spot on Shipkey and we are very hesitant to turn on full international as we worry that Shipkey can handle it.

Chris
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good value for small businesses

Reviewed on 2022/11/18

Integration with our e-commerce platform reduces time and mistakes in shipping.

Integration with our e-commerce platform reduces time and mistakes in shipping.

Pros

Once the connection was established and the software was set up, it was relatively easy to train new users and start using it.

Cons

Took a while to set up and get the connection working. Can't set it up to separate "admin" from "user" roles, so even the shipping clerk has access to the back-end configuration.

Alternatives Considered

Shippo

Reasons for Choosing eHub

Poor support

Reasons for Switching to eHub

Better support. Also, ShipkeyPro was required to provide bi-directional status tracking in our ecommerce DB.
Quinn
Overall rating
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2021/07/02

The time it takes to print labels has been cut down drastically which has improved our efficiency...

The time it takes to print labels has been cut down drastically which has improved our efficiency and ultimately saved us money.

Pros

Having preset rules that automatically select the package type and service type have saved us so much time.

Cons

Sometimes we run into issues with the software not printing all the labels. We've created a checks and balances to overcome this.

Alternatives Considered

ShipStation

Reasons for Switching to eHub

The guys at Essential Hub made it an easy decision.
Showing 5 reviews of 56 Read all reviews

eHub FAQs

Below are some frequently asked questions for eHub.

eHub offers the following pricing plans:

  • Starting from: US$1.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Price is based on number of integrations needed

eHub has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

eHub supports the following languages:

English

eHub supports the following devices:

eHub integrates with the following applications:

Acctivate Inventory Management, AmeriCommerce, AspDotNetStorefront, Big Cartel, BigCommerce, CubeCart, Drupal, Ecwid, Fishbowl, Jigoshop, Konnektive, Loaded Commerce, Magento Marketplace, Microsoft SQL Server, Miva, NetSuite, Online Auction System, OpenCart, Oracle Service, PayPal, Pinnacle Cart, PrestaShop, Rakuten DX, Rithum, SAP Anywhere (Reseller), Sellercloud, Shopify, Shopping Cart Elite, Squarespace, Stitch Labs, Stripe, SureDone, VeraCore, Volusion, WISH, Wix, WooCommerce, Xero, Zen Cart, Zentail, Zenventory, authorize.net, osCommerce Online Merchant

eHub offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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