
About eHub
eHub connects all eCommerce systems so that users can access discounted shipping rates. Since eHub has high shipping volume, we can negotiate steeper discounts, passing the savings on to businesses.
Not only that, we believe that there should be a human element to our service. That's why we offer support via phone, email, text, and video with our U.S. based support team.
With a collective experience in shipping spanning over three decades, our shipping specialists know all the tricks to help optimize the user's shipping strategy for maximum savings.
So, let's recap. Discounted shipping rates, responsive support team, and having your own shipping consultants on hand to give you an advantage when it comes to shipping.
Key benefits of eHub
Shipping API with 99.9% uptime.
Users can receive on-going support from our U.S. based support team via phone, text, email, and video.
Users can use our free DFY (Done-For-You) setup where our team implements business rules to streamline their fulfillment processes.
Users can access over 200 integrations to connect carriers, carts, stores, and software together.
No service contracts that lock users into an agreement; they can sign up when they want, leave when they want.
Users can Access discounted shipping rates across both domestic and international carriers.
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Reviews
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- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
eHub Provides a Great Support Team with Great Analytics
Reviewed on 2024/11/11
Pros
I really like the support team that eHub provides to help us understand the best shipping solutions for our business. They have a great analytics tool that makes it easy for us to see the transit time across zones and helps us monitor our carriers performance.
Cons
Honestly there is not a lot to dislike. Everything has worked for us as expected without any issues.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Shipping Software
Reviewed on 2021/07/30
The staff is extremely helpful and quick to respond.
The staff is extremely helpful and quick to respond.
Pros
The ease of use of the software. I like the integrations with Amazon and Shopify and other systems. It is also easy to set up shipping profiles.
Cons
We are just starting to use the software so we do not have any cons at this time
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Infuze Hydration Review
Reviewed on 2021/05/25
Customer service top notch. Still lots of issues with the program and glitches. I always expect...
Customer service top notch. Still lots of issues with the program and glitches. I always expect some issue to happen whenever an update is released.
Pros
Once we got used to using the program, it is very simple. I love the sorting feature as we are able to sort by many different options. I like that I can go in and reprint a shipping label with ease. Would recommend making it possible to sort by box size and type.
Cons
We have had a huge learning curve and many problems with this system. Their customer support ([SENSITIVE CONTENT HIDDEN]) has been amazing. If it was not for [SENSITIVE CONTENT HIDDEN] we would have switched to a different shipping program. International shipping is still a weak spot on Shipkey and we are very hesitant to turn on full international as we worry that Shipkey can handle it.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good value for small businesses
Reviewed on 2022/11/18
Integration with our e-commerce platform reduces time and mistakes in shipping.
Integration with our e-commerce platform reduces time and mistakes in shipping.
Pros
Once the connection was established and the software was set up, it was relatively easy to train new users and start using it.
Cons
Took a while to set up and get the connection working. Can't set it up to separate "admin" from "user" roles, so even the shipping clerk has access to the back-end configuration.
Alternatives Considered
ShippoReasons for Choosing eHub
Poor supportReasons for Switching to eHub
Better support. Also, ShipkeyPro was required to provide bi-directional status tracking in our ecommerce DB.- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 2021/07/02
The time it takes to print labels has been cut down drastically which has improved our efficiency...
The time it takes to print labels has been cut down drastically which has improved our efficiency and ultimately saved us money.
Pros
Having preset rules that automatically select the package type and service type have saved us so much time.
Cons
Sometimes we run into issues with the software not printing all the labels. We've created a checks and balances to overcome this.
Alternatives Considered
ShipStationReasons for Switching to eHub
The guys at Essential Hub made it an easy decision.eHub FAQs
Below are some frequently asked questions for eHub.Q. What type of pricing plans does eHub offer?
eHub offers the following pricing plans:
- Starting from: US$1.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Price is based on number of integrations needed
Q. Who are the typical users of eHub?
eHub has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does eHub support?
eHub supports the following languages:
English
Q. Does eHub support mobile devices?
eHub supports the following devices:
Q. What other apps does eHub integrate with?
eHub integrates with the following applications:
Acctivate Inventory Management, AmeriCommerce, AspDotNetStorefront, Big Cartel, BigCommerce, CubeCart, Drupal, Ecwid, Fishbowl, Jigoshop, Konnektive, Loaded Commerce, Magento Marketplace, Microsoft SQL Server, Miva, NetSuite, Online Auction System, OpenCart, Oracle Service, PayPal, Pinnacle Cart, PrestaShop, Rakuten DX, Rithum, SAP Anywhere (Reseller), Sellercloud, Shopify, Shopping Cart Elite, Squarespace, Stitch Labs, Stripe, SureDone, VeraCore, Volusion, WISH, Wix, WooCommerce, Xero, Zen Cart, Zentail, Zenventory, authorize.net, osCommerce Online Merchant
Q. What level of support does eHub offer?
eHub offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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