---
description: Learn how BackupAssist can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BackupAssist Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [BackupAssist](/software/2055560/backupassist)

# BackupAssist

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> Protect Windows systems and Office 365 Data from cyberthreats, natural disaster, human error and sabotage. On-premise and cloud backup solutions that perform automatic, scheduled backups to a variety of backup devices.
> 
> Verdict: Rated **4.8/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BackupAssist

Local and Cloud Backup for Windows Systems and Microsoft 365
Simple to set up 
Automated backups
Best Recovery Experience in the Industry
You Maintain complete control of your data
Support by IT professionals, not script readers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 13 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cortex I.T Labs
- **Location**: Box Hill, Australia

## Commercial Context

- **Starting Price**: US$279,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, United States

## Features

- Backup Scheduling
- Bare-Metal Restore
- Cloud Backup
- Disaster Recovery
- Encryption
- Ransomware Protection
- Remote Server Options
- Secure Data Storage
- Web Access/Restoration

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [MSP Software](https://www.getapp.za.com/directory/645/managed-service-providers-msp/software)

## Related Categories

- [MSP Software](https://www.getapp.za.com/directory/645/managed-service-providers-msp/software)
- [Cloud Integration Software](https://www.getapp.za.com/directory/347/cloud-integration/software)
- [Archiving Software](https://www.getapp.za.com/directory/1055/archiving/software)
- [Server Backup Software](https://www.getapp.za.com/directory/1123/server-backup/software)
- [Data Loss Prevention Software](https://www.getapp.za.com/directory/1215/data-loss-prevention/software)

## Alternatives

1. [Cove Data Protection](https://www.getapp.za.com/software/108695/solarwinds-msp-backup-recovery) — 4.7/5 (217 reviews)
2. [IDrive](https://www.getapp.za.com/software/2056979/idrive) — 4.6/5 (1200 reviews)
3. [Salesforce Backup](https://www.getapp.za.com/software/2062031/salesforce-backup) — 4.8/5 (80 reviews)
4. [NAKIVO Backup & Replication](https://www.getapp.za.com/software/131035/nakivo) — 4.8/5 (457 reviews)
5. [OpenText Cloudally Backup for Microsoft 365](https://www.getapp.za.com/software/107259/cloudally) — 4.7/5 (94 reviews)

## Reviews

### "An excellent product for simple backups" — 5.0/5

> **Verified Reviewer** | *14 December 2018* | Sports | Recommendation rating: 9.0/10
> 
> **Pros**: Price, Easy to install and setup, simple licensing model
> 
> **Cons**: Descriptions of backups and incremental backup jobs

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### "Easy to use" — 5.0/5

> **sheryl** | *10 June 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use.  All info I needed was right there.  I highly recommend this company and their version of back up.
> 
> **Cons**: It did not let me indicate with of my two servers it was for.  Other than that I highly recommend this company.
> 
> It was very easy to use.  It had all my info from the last renewal.  I will continue to use this company.

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### "Good software. Hostile support." — 4.0/5

> **David** | *20 April 2019* | Information Technology & Services | Recommendation rating: 3.0/10
> 
> **Pros**: It backs up our servers. It's relatively easy to configure and sends comprehensive reports and success/failure of the backup.
> 
> **Cons**: The support. I don't typically contact support, but when I do I have a real problem. Support will respond with a terse and often incorrect fix and immediately close my support ticket.  When I reply back I get snarky and rude replies.
> 
> We have been using it  to backup customer servers for local and cloud backups for years with (thankfully) few issues. When there is an issue I typically have to figure it out because their support is less than helpful.

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### "Best Backup Hands Down" — 5.0/5

> **Donald** | *21 November 2023* | Architecture & Planning | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use for daily incremental. Top notch support team
> 
> **Cons**: Can be difficult to determine cause of backup failures.
> 
> Been using the software for over 15 years... it has been extremely reliable.

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### "Quality Backup Software" — 5.0/5

> **Darin** | *26 September 2022* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like the fact that BackupAssist scans for any malware prior to building the backup file.
> 
> **Cons**: I have not cons at this time. Support has been excellent.
> 
> The software has done an excellent job. I have had very little need to interact with the software over the last several years.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2055560/backupassist)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/security-software/a/backupassist/> |
| en-AE | <https://www.getapp.ae/software/2055560/backupassist> |
| en-AU | <https://www.getapp.com.au/software/2055560/backupassist> |
| en-CA | <https://www.getapp.ca/software/2055560/backupassist> |
| en-GB | <https://www.getapp.co.uk/software/2055560/backupassist> |
| en-IE | <https://www.getapp.ie/software/2055560/backupassist> |
| en-NZ | <https://www.getapp.co.nz/software/2055560/backupassist> |
| en-SG | <https://www.getapp.sg/software/2055560/backupassist> |
| en-ZA | <https://www.getapp.za.com/software/2055560/backupassist> |
| es | <https://www.getapp.es/software/2055560/backupassist> |
| es-CL | <https://www.getapp.cl/software/2055560/backupassist> |
| es-CO | <https://www.getapp.com.co/software/2055560/backupassist> |
| es-MX | <https://www.getapp.com.mx/software/2055560/backupassist> |
| fr | <https://www.getapp.fr/software/2055560/backupassist> |
| fr-BE | <https://fr.getapp.be/software/2055560/backupassist> |
| fr-CA | <https://fr.getapp.ca/software/2055560/backupassist> |

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