About LS Retail

Manage all your businesses in your portfolio within one complete software solution with deeply specialized industry functionality.

Get an all-in-one business management system that extends Microsoft Dynamics 365 Business Central, therefore offering POS and ERP functionality in one unified software solution.

Stop struggling with disparate disconnected software systems and integration issues. Reduce system administration and integration costs. Reduce manual work and mistakes.

All this because Microsoft Dynamics 365 Business Central and LS Central work as a single software, with one common environment. All your information is collected in one database and flows seamlessly, and automatically, between Business Central and LS Central and back.

It is ideal for retailers, restaurants, hotels, pharmacies, or gas stations with 50+ employees, multiple locations or for chains. LS Retail software solutions power over 90,000+ businesses across 140 countries.

Control all your business processes front to back, from POS to ERP to inventory to franchises and distribution.

Manage sales, inventory, prices, campaigns, offers and more for your physical and online stores.

Analyze your business performance, run different scenarios and tweak your strategy.

Create omni-channel loyalty programs that drive returns.

Align pricing and replenishment to actual demand.

Use historical data to build effective campaigns and offers.

Optimize your merchandising mix per location, spotting trends and opportunities.

Offer highly personalized deals, promotions and customer interactions.

Offer secure, contactless payments.

Align replenishment to trends and to actual demand.

Let customers check real-time stock availability.

Use customer shopping history and preferences to personalize interactions.

Offer self-service shopping and checkout options.

Let customers easily exchange and return products online and in-store.

Offer one-on-one consultations, appointments and personalized services.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of LS Retail

- Get one unified software solution to manage your whole business easily and efficiently from POS terminals to back-office.

- Get in one single platform financials (the Microsoft ERP), Point of Sale (POS), store operations, supply chain management, inventory, eCommerce, and customer loyalty.

- Stop struggling with integration issues among multiple platforms. Avoid wasting time looking for information across different databases or aligning data from multiple sources.

- Enjoy a highly scalable platform that grows with your business. Easily add extra functionality. Stay agile and quickly deploy new capabilities.

- Get reliable data to meet and anticipate fast-changing consumer habits. Have data in one unified platform, and see how your business is doing at a glance.

- Unify your business processes across sales channels, industries and regions. Stop doing the same work many times on different software.

- Quickly understand what to do to cut costs, grow revenue and increase loyalty. Get a single point of truth about your inventory, operations and customers, and access data analytics and sales from anywhere.

- Deliver a consistent experience across channels, and manage in one platform sales, inventory, prices, campaigns, offers and more for your physical and online stores.

- Manage all your businesses in your portfolio (from retail, to food, to events, to hospitality) within one solution with deeply specialized industry functionality.

- Manage your core operations like financial and budgeting, sales and marketing, supply chain… etc… and add advanced retail functionality, like Point of Sale, loyalty, replenishment, analytics, eCommerce, staff management.

- Enjoy all the benefits of LS Central as Software as a Service (SaaS), hosted in the highly secure and reliable Microsoft Dynamics 365 cloud.

- Be always operational. Unlike other SaaS POS software, the LS Central POS also run offline, so you can keep on selling your products and services – even when your connection goes down

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Argentina, Australia, Austria, Belgium, Bosnia & Herzegovina and 53 others

Supported Languages

Arabic, Bulgarian, Croatian, Czech, Danish and 27 others

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

LS Retail Software - LS Central POS interface is highly customizable and works with any device
LS Retail Software - Full omni-channel experience
LS Retail Software - Familiar Microsoft look and feel in the backoffice
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LS Retail video
LS Retail Software - LS Central POS interface is highly customizable and works with any device
LS Retail Software - Full omni-channel experience
LS Retail Software - Familiar Microsoft look and feel in the backoffice

Features

Total features of LS Retail: 152

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Automatic Refills
  • Availability Management
  • Backup and Recovery
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Cash Management
  • Catering Management
  • Charting
  • Claims Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Compliance Management
  • Compounding
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Data Verification
  • Delivery Management
  • Discount Management
  • Document Management
  • E-Prescribing
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Tracking
  • Extended Stay
  • For Restaurants
  • For Retail
  • Forecasting
  • Forms Management
  • Front Desk Management
  • Fuel Management
  • Fuel POS
  • Gift Card Management
  • Grocery POS
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitchen/Menu Management
  • Labeling
  • Labor Cost Reporting
  • Layaway Management
  • Loyalty Cards
  • Loyalty Program
  • Mail Order
  • Member Portal
  • Membership Management
  • Merchandise Management
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Property
  • Multi-Store
  • Offline Access
  • Online Ordering
  • Online Refills
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Prescription Processing
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Purchase Order Management
  • Rate Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Revenue Management
  • Rewards Management
  • Room Booking
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Portal
  • Separate Checks
  • Social Promotion
  • Spa/Activity Management
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Third Party Integrations
  • Time Clock
  • Tips Management
  • Touch Screen
  • Transaction History
  • User Management
  • Vendor Management
  • Wait List Management
  • Workflow Management
  • eCommerce Management

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Reviews

Overall rating

4,3 /5
(124)
Value for Money
4,1/5
Features
4,4/5
Ease of Use
4,1/5
Customer Support
3,6/5

Already have LS Retail?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 124
Verified Reviewer
Overall rating
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I am a LS Retail technical Consultant

Reviewed on 2018/03/29

Lots of Job Scope as this product provide a lot of Development Scope and Easily Customizable to...

Lots of Job Scope as this product provide a lot of Development Scope and Easily Customizable to fulfill the Client needs. More user friendly as like android application of Phones. Modules for each industry from Manufacturing to Retail Outlets

Pros

1. Highly Customizable.
2. Fully integrated with base product.
3. Support any API Channel across the retail API.
4. Lots of replication methods.
5. Profit oriented product.
6. designed for Retail industry ERP.

Cons

1. Need preview options in designing tables and other interface objects.
2. Very slow Localization patch release as compared to release of patches provided by Microsoft.

Jaganath
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Its a good Application, flexible, leverages NAV capabilities. East to use , easy to deploy.

Reviewed on 2018/03/30

Pros

It is adaptive, flexible architecture. Easy to develop customisations and deployment. simplicity of Pos Features. Integrated application to Inventory and Finance. Discounts , Promotions, Loyalty module. Multiple templates in demo data.

Cons

POS Configuration such as panels & design is quite complicated for users to grasp. Also it is not easy for customers to absorb.
Replenishment setups needs lots of visualisation, setups take time, data maintenance is complicated. Lack of tools such as label printing configurator, OPOS Receipt configurator.
Promotions have performance issues for large retailers. Product maintenance is time consuming. Mass update of products is unavailable. Special orders are quite complicated and need to be simplified. Loyalty needs more profiling . Vouchers and Gift cards needs more details, using web services is not consistent due to traffic in Transaction server work table bottleneck.
Staff management need to simplified for users usage. LS Hospitality KDS has lots of issues still not addressed for years.
Licensing is expensive compare to other competitive products in the market which is most important and losing against the competitive products with lots of easy maintenance features.

farook
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Weak Customer Support and updates

Reviewed on 2019/08/01

Most the clients are from the retail industry. like

Most the clients are from the retail industry. like

Pros

Good for retail industries. Has most of the options required to run an operation.

Cons

The licence is an over kill. The features are all over the place. It look clear that it sits on another application. Some of basic functionality like a stock report is not available. Some of the functionalities are incomplete. There a quite a few bugs which results in waiting for the next patch.

Robin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review on LS Retail

Reviewed on 2019/07/17

1. I have worked on some other retail and hospitality solutions as well but i feel LS retail...

1. I have worked on some other retail and hospitality solutions as well but i feel LS retail complete major requirements compare to other solutions.
2. LS retail is complete pack which offer multiple verticals of retail industry like front POS, Back office, Member management, Staff management, replenishment and Loss prevention etc.
3. It is easy to customize as compare to other solutions also it is easy to integrate with other solutions.
4. LS Hospitality also offer long list of features but there are some other hospitality solutions which offer more features but we need to integrate those solution with ERP like Navision but LS Hospitality is already vertical of Microsoft Dynamic Navision.

Pros

1. Support Online,Offline and mixed architecture
2. Data flow between two different database like Head office and POS
3. Real time transaction replication through web services
4. Offers & Promotions with coupons and vouchers
5. Inventory Management
6. Strong store backoffice functionalities like cash management
7. Recipe Management for Hospitality
8. Mobile app and Kitchen Display for Hospitality
9. Replenishment

Cons

1. Staff Management is little complex
2. Some functionality is missing in member management/Loyalty if we compare with dedicated loyalty solutions

Jessie
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

LS Retail Review

Reviewed on 2019/07/31

For businesses who need to manage stores in different location and have data replicated centrally...

For businesses who need to manage stores in different location and have data replicated centrally to the head office for financial management, LS Retail is a good choice.

Some modules for LS Retail still have bugs, it requires partners who have development team to help to fix during implementation because of the limited resource of LS Retail internal development team.

Pros

The functionality LS Retail provide covers all the aspects of retail businesses.

Cons

Complicated. For some retail business, LS Retail will be super complicated. Other software like ChargeLogic Retail can be considered.

Showing 5 reviews of 124 Read all reviews

LS Retail FAQs

Below are some frequently asked questions for LS Retail.

LS Retail has the following typical customers:

51-200, 201-500, 501-1 000, 1 001-5 000

LS Retail supports the following languages:

Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Italian, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Serbian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

LS Retail supports the following devices:

We do not have any information about what integrations LS Retail has

LS Retail offers the following support options:

FAQs/Forum, Knowledge Base

Related categories

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