Myriad

About Myriad
Myriad Health is the first-ever truly free comprehensive practice management and billing software. Building upon decades in the healthcare payment processing space, it offers the ability to group medical practices in a low fraud category and extend all of these free services just by practitioners accepting credit card payments.
Key features include: patient charting, e-prescriptions, billing, patient communications, payment portal, AI-based transcriptions and financial analytics.
Key benefits of Myriad
- Improved Office Efficiencies
- No Hidden Fees for Unlimited E-Prescriptions
- Unlimited Insurance Claims and Approvals
- Dynamic, one-of-a-kind patient check-in process
- Fully integrated and automatic in-house payment plans with outside patient financing
- Increased frequency of payment at the time of treatment
- Reduced accounts receivable balances
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Reviews
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- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Provider/owner
Reviewed on 2024/12/30
From sales to after implementation support, Myriad has been the best in customer centered service. ...
From sales to after implementation support, Myriad has been the best in customer centered service. They listened to our needs and managed our transition with an integration plan that reduced challenges with a new system while phasing out our old. Seamless onboarding, and a substantial cost savings compared to our old systems. We have no regrets and appreciate the improvement in our staff workload and stronger connections with our patients and their families.
Pros
A true all in one system that includes patient care and billing addressing uniqueness of our practice. Considering our experience with multiple other leading eHR systems, Myriad has been the best experience from sales to post implementation support. Moving to Myriad has saved us significantly in cost and has improved our patient throughput. In addition, their system has integrated forms, appointment scheduling, efax, virtual visit/Telehealth, billing, ePrescribe, and AI charting to name a few. Prior to Myriad, we had to bring in multiple third parties, pay for integration APIs, and monthly fees to those vendors. Myriad is forward thinking, solution oriented, customer/patient centered while listening to us providers on the frontline.
Cons
Initially the lack of lab integration, but that has since changed.
Reasons for Choosing Myriad
Former systems: 1. Poor customer service 2. Length and complexity of integration 3. Lack of integration and/or additional cost with third parties 4. Integrated billing solution failures 5. CostReasons for Switching to Myriad
Price, customer support, true integrated system, seamless billing, scheduling, clinical notes, AI- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A blessing to my practice
Reviewed on 2024/09/09
I am new to private practice and have chosen myriad to be my EMR. I cannot say enough good things...
I am new to private practice and have chosen myriad to be my EMR. I cannot say enough good things about them. The support offered is second to none. I have never had an issue last longer than 5 minutes, truthfully. The IT staff is very quick. My sales rep, [sensitive content hidden], has been such a comfort during this exciting, yet nerve wrecking, experience. [sensitive content hidden] has helped assist with many things. I highly recommend this platform. Aside from the staff, the program itself is SO affordable and user friendly.
Pros
The customer service! From the sales rep to IT to setting up e prescribe, the entire team is phenomenal.
Cons
Nothing. The system just makes sense. The staff treats you as if they are just as much a part of your practice as you are. They care.
Response from Meta Technologies
Hi Chandra, thank you for your wonderful feedback! We’re happy you chose Myriad Systems as your practice management companion, as you have embarked on your private practice journey. Our platform's affordability, user-friendly design, and built-in features are helping you meet your needs, and we listen to our providers' feedback to guide us in adding new features! Our team is always ready to promptly support you in any issue you may have, we are here for you!
Thank you for choosing Myriad Systems and being a part of our mission to serve and empower private healthcare practices like yours. It’s clients like you that inspire us every day!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not useful for complex practice
Reviewed on 2024/04/09
I had such high hopes that an innovative company would upset the current marketplace for EMRs....
I had such high hopes that an innovative company would upset the current marketplace for EMRs. However, they do not have adequate clinical understanding to be able to structure their system to be functional. It was absolutely not worth it.
In their defense, their customer service is very responsive and they really did push many updates to try and improve their system during our usage. However it was just not enough and we can no longer work with this system.
Pros
It has a good interface that is very intuitive. Very easy to bill.
Cons
This is an unstable system that routinely will exit and require re-login, counted as many as 12 logouts in 1 workday, per person. Terrible integrations, were not able to see medications at all for weeks. The workflow for prescribing and referrals is cumbersome and easily times out. Using this system reduced our monthly expenses significantly and created significantly more work from each staffer and physician. Autosave usually works, but sometimes an entire template would be wiped out. Autosave also causes an unstable cursor so typing in a box would be cancelled or the cursor randomly moved to another location. Importing data from previous EMR was a nightmare, and demographics did not map out correctly, requiring that we manually update those entries. Coding a visit takes too long because you have to search each individual code and it takes several seconds to populate each time. It would randomly not assign fees to E/M codes. It would randomly eliminate billing information and you would have to exit the superbill and re-enter to repopulate. Sometimes this would take several attempts.
This is not a good system for a practice that has multiple users in different job descriptions and/or has complex patients.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall great system
Reviewed on 2024/07/19
Pros
the customer support team is incredible. All EMRs have minor glitches and issues but the support from Myriad is outstanding
Cons
there are many updates that if not impleted cause crashes and are not automatically updated
Response from Meta Technologies
Hi Dr. Ami S. Thank you so much for taking the time to leave us a review. We agree that our support team is incredible! We are here for you!
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Growth and Transition for Private Practice.
Reviewed on 2023/09/06
I am sure there are many other areas where training will be needed and learning them will only...
I am sure there are many other areas where training will be needed and learning them will only enhance both Myriad and Illuminated Pathways Family Therapy, LLC. I do look forward to a long relationship with Myriad and believe we have made the right choice. Being patient with all the changes is worth the end result.
Pros
A growing practice comes with excitement and discomfort and to keep a positive, forward movement to accommodate all staff and patients we knew we needed to make a change. We understood the implementation was going to be a work in progress so allowing for all customizations to personally fit our practice, we needed to be patient. The support with Myriad has been commendable and helpful when learning all the nuances Myriad provides. I really like the idea that there are no extra fees for multiple users. This helps when looking at a system that can grow with us and meet our specific needs. The training provided by Myriad for each staff member is greatly appreciated. The ease of digital contact in the bottom corner to allow for online communication is also a great feature.
Cons
The wonky, initial interface for patients and Myriad regarding PHI and initial paperwork. I would like to see this as a smooth process so the patients are not hunting for all the various emails/texts to complete the process before their first appointment. Patients complain over this when in appointment. I look forward to this being fixed.
Response from Meta Technologies
Thank you so much for your thoughtful review! We are excited to announce an all new patient check-in flow, launching this month! We are also building a kiosk interface for in-office intake!
More to come, we appreciate your partnership!
Myriad FAQs
Below are some frequently asked questions for Myriad.Q. What type of pricing plans does Myriad offer?
Myriad offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
This is monetized exclusively through the credit card processing services. All services are included and guaranteed to be a substantial savings over any other cost combination for the same services.
Q. Who are the typical users of Myriad?
Myriad has the following typical customers:
Self Employed, 2–10
Q. What languages does Myriad support?
Myriad supports the following languages:
English
Q. Does Myriad support mobile devices?
Myriad supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Myriad integrate with?
We do not have any information about what integrations Myriad has
Q. What level of support does Myriad offer?
Myriad offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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