Synchroteam
About Synchroteam
Manage mobile workforces efficiently, simplify business processes and optimize costs.
Synchroteam features scheduling, dispatch, calendar, job management, reporting, CRM, inventory management, time tracking, invoicing and Google maps. Cloud-based SaaS with iOS and Android mobile apps. Integrates with Quickbooks, Xero, Sage, and Zoho CRM.
Our Field Service Management (FSM) / Workforce Management software works great for SMB, medium-sized business and enterprises in HVAC, Electrical, Inspection, Pest Control, Plumbing, Maintenance, Scheduling, Security and many other industries.
Create your Synchroteam account in less than 1 minute and get organized
with our affordable, powerful and customizable field service solution. Live support.
Pricing starting from:
US$36.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Synchroteam
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$36.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Synchroteam: 152
Alternatives
AI Field Management
ManWinWin
MoreApp
Dynamics 365
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
I has improve our daily operations in comparison to the manual old fashion way we used to have.
Reviewed on 2018/02/08
We used to make maintenance reports by sending emails to a unique account, but it was so unpractical...
We used to make maintenance reports by sending emails to a unique account, but it was so unpractical to followup, so moving to Synchroteam was a big improvement, but there are still a few things that could be better.
Pros
This software really help us to centralize all the maintenance reports in one single place and makes the management and technicians jobs easier.
Cons
I don't like the fact that we have issues with the android app in some phones, we also had several issues that lasted a couple of days, so the support was not that fast, also you cannot have users with multiple roles, only technicians can use the mobile app, the kpis reporting is very limited, and it doesn't have a real time gps tracking of the techs driving routes.
Response from Synchroteam
Thanks for your review, Alejandro. We are glad to hear that Vidbox Inc. found Synchroteam has improved your business efficiency.
- Industry: Information Services
- Company size: 201–500 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product
Reviewed on 2024/05/14
Pros
Features and funtionality are great
UI and UX is good
Cons
Expensive but great product,
Response from Synchroteam
Hello Amit - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that our feature & funcionality are great and what you need for your job. We really appreciate your business.
We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips.
Thank you, again!
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
Not great, not terrible
Reviewed on 2017/12/27
Price was the winning factor to why I started using this product. The sales team did a good job of...
Price was the winning factor to why I started using this product. The sales team did a good job of presenting the potential of the product but a poor job of explaining the shortcomings that would become discovered in my first month of using it. Overall I'm not terribly happy with the investment and I won't be using it long-term. Unsure what I will move to going forward.
Pros
The cost isn't terrible for what you can do. There are some interesting features that some might find really useful. It's quite customizable, so if the features are useful the level to which you can get with the tools such as reports can be quite the positive experience.
Cons
Pricing is in euro which makes the fluctuation of costs due to rising/falling dollar rates difficult to anticipate how much is withdrawn each month. I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible. The UI feels clunky. Pages don't load live changes made to progression of jobs and there is a lot of work that could have been done better. I feel like I've paid for a platform that was developed in the 1980's and hasn't been updated since. Like it was the beta of someone's project that was never finished, but now is being marketed as a completed product. It feels old, poorly managed, poorly supported, and like there is a general lack of care around what the end product looks like, does, and how it functions.
Response from Synchroteam
Thank you for your review Ryan, we appreciate your honest feedback. We apologize for the issues you are facing with reporting and the UI, and would love to get more information on the glitches you are experiencing so that we can resolve them promptly. Please contact our support team (https://www.synchroteam.com/contact.php) so that we can assist in improving the dynamic reporting workflows for Victoria Moss & Gutter. Also check out our latest update, which includes a time tracking module that syncs tasks seamlessly between the mobile application and Synchroteam¿s platform. For more information on the update visit https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Enables dispatch management in an easier mode
Reviewed on 2018/05/30
The workflow is smooth and manageable
The workflow is smooth and manageable
Pros
There is a free trial mode for the software before making the final decision to buy the product
There is online support available to the new users
Cons
In areas where there is slow connection tracking down the various employees can be challenging in that situation
Response from Synchroteam
Thank you Danson for reviewing Synchroteam¿s Field Service Management software. We are pleased to hear you find our workflows smooth and manageable, and that your organization is benefitting from our dispatch management functionality. We apologize for the inconvenience low-coverage areas cause when trying to track mobile employees, but make sure to read about our offline mobile application features that will allow them to view and edit job details, even when there is no service in the area (https://www.synchroteam.com/mobile.php). We also encourage you to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Straight forward and easy to utilize.
Reviewed on 2018/12/04
Pros
This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field. Or spread across your facility.
Cons
Lack of technical support. If you are in the field and you come across issues you need to have good help readily available.
Response from Synchroteam
Thank you Stephen for your review of Synchroteam¿s field service management solution. We are happy to know your team has found our solution easy to understand, and has helped improved efficiency. We apologize that our technical support team has not met your needs. Our support team is available around the clock to assist with any issues and help design the system to work for you, so please contact us if you are experiencing any technical issues so that we can better assist you and your technicians in the field. In the meantime, we recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release best practice recommendations and other helpful tips for your industry.
Synchroteam FAQs
Below are some frequently asked questions for Synchroteam.Q. What type of pricing plans does Synchroteam offer?
Synchroteam offers the following pricing plans:
- Starting from: US$36.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
One Free administrator account Integrates with: - Google Calendar, iCal and Outlook - Quickbooks Online, Sage, and Xero - ZohoCRM Free setup & training A 14-day free trial is available. No credit card required.
Q. Who are the typical users of Synchroteam?
Synchroteam has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Synchroteam support?
Synchroteam supports the following languages:
Czech, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
Q. Does Synchroteam support mobile devices?
Synchroteam supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Synchroteam integrate with?
Synchroteam integrates with the following applications:
Google Calendar, Microsoft Excel, Microsoft Outlook, QuickBooks Online, Sage Accounting, Stripe, Xero, Zoho CRM
Q. What level of support does Synchroteam offer?
Synchroteam offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Synchroteam.
- Scheduling Software
- Field Service Management Software
- Workforce Management Software
- Maintenance Management Software
- Service Dispatch Software
- Field Activity Management Software
- HVAC Software
- Work Order Software
- Professional Services Automation Software
- Calendaring Software
- Inspection Software
- Plumbing Software
- Electrical Contractor Software
- Pest Control Software
- Time Tracking Software
- Security Installer Software
