About OneHash Chat

Stay ahead in the market, and have an edge over your competitors through viable and quick conversation with your customers, with an on the go, readily available, and all in one comprehensive customer support solution - OneChat.

Make yourself accessible, so that people can reach out to you, whenever, wherever and however they are! With the help of interactive chat bots, third party integrations, quick responses and more, Let your customers know, That you are Just OneChat Away,

Customer conversation management is no longer a choice, it's a need. Needs of every enterprise, every business that wants to make sure that they are there for their customers, in every circumstance.

Switch to OneChat, and accelerate your business with an affordable, all in one and power packed customer conversation management tool


Images

OneHash Chat Software - A grab and get-go page which has access to diverse channels like live-chat widgets, Facebook Messenger, WhatsApp, and Emails. Stay connected with customers and deliver excellent support on all communication platforms.
OneHash Chat Software - Boost productivity by keeping tabs on CSAT scores, conversation flows, and your agents' performance. Dive into live chats to stay updated and ensure your team is delivering excellent service.
OneHash Chat Software - OneHash Chat's Shared Inbox brings all your messages together, whether from website widgets, WhatsApp, Messenger, Email, or others. Never miss a message, collaborate, assign, and tackle conversations as a team with easy user access and permissions.
OneHash Chat Software - Set up automation rules for tasks, triggers, and actions based on events and conditions. Streamline processes from the moment a user joins, ensuring efficient and seamless interactions
OneHash Chat Software - Make replies faster by saving the messages and conversations you use the most.
OneHash Chat Software - Keep track of details about your contacts or conversations, such as subscription plans or first orders, using Custom Attributes. Easily add, edit, or delete these attributes with a simple click.
OneHash Chat Software - Macros are shortcuts for customer service agents, bundling tasks like tagging, emailing, and updating in one click. It  boosts efficiency by helping agents repeat actions easily and aid in onboarding new team members with pre-set steps.
OneHash Chat Software - Simplify chat management with Labels. Easily categorize from the side panel, linked to your account for custom workflows. Assign colors for quick ID, displayed on the sidebar for easy conversation filtering and prioritization.
OneHash Chat Software - Seamlessly connect OneHash Chat with your favorite apps like Slack, Shopify, WooCommerce, Calendly, and Stripe. Harness the power of integration by easily linking any third-party app using API documentation.
OneHash Chat Software - Embed apps directly in dashboard to provide context for your support agents, use webhooks for real-time updates, link Slack for easy communication. Configure easily for a unified workflow, ensuring timely notifications and smooth collaboration.
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OneHash Chat video
OneHash Chat Software - A grab and get-go page which has access to diverse channels like live-chat widgets, Facebook Messenger, WhatsApp, and Emails. Stay connected with customers and deliver excellent support on all communication platforms.
OneHash Chat Software - Boost productivity by keeping tabs on CSAT scores, conversation flows, and your agents' performance. Dive into live chats to stay updated and ensure your team is delivering excellent service.
OneHash Chat Software - OneHash Chat's Shared Inbox brings all your messages together, whether from website widgets, WhatsApp, Messenger, Email, or others. Never miss a message, collaborate, assign, and tackle conversations as a team with easy user access and permissions.
OneHash Chat Software - Set up automation rules for tasks, triggers, and actions based on events and conditions. Streamline processes from the moment a user joins, ensuring efficient and seamless interactions
OneHash Chat Software - Make replies faster by saving the messages and conversations you use the most.
OneHash Chat Software - Keep track of details about your contacts or conversations, such as subscription plans or first orders, using Custom Attributes. Easily add, edit, or delete these attributes with a simple click.
OneHash Chat Software - Macros are shortcuts for customer service agents, bundling tasks like tagging, emailing, and updating in one click. It  boosts efficiency by helping agents repeat actions easily and aid in onboarding new team members with pre-set steps.
OneHash Chat Software - Simplify chat management with Labels. Easily categorize from the side panel, linked to your account for custom workflows. Assign colors for quick ID, displayed on the sidebar for easy conversation filtering and prioritization.
OneHash Chat Software - Seamlessly connect OneHash Chat with your favorite apps like Slack, Shopify, WooCommerce, Calendly, and Stripe. Harness the power of integration by easily linking any third-party app using API documentation.
OneHash Chat Software - Embed apps directly in dashboard to provide context for your support agents, use webhooks for real-time updates, link Slack for easy communication. Configure easily for a unified workflow, ensuring timely notifications and smooth collaboration.

Not sure about OneHash Chat? Compare with a popular alternative

OneHash Chat

5 (3)
VS.
Highly reviewed

Starting Price

No pricing found
US$14.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

61
159

Integrations

20
40

Ease of Use

4.7 (3)
4.4 (2,155)

Value for Money

5.0 (3)
4.5 (2,155)

Customer Service

5.0 (3)
4.3 (2,155)
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Reviews

Overall rating

5 /5
(3)
Value for Money
5/5
Features
5/5
Ease of Use
4.7/5
Customer Support
5/5

Already have OneHash Chat?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 3 reviews of 3
Vladimir
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Now some clients are no longer lost

Reviewed on 2023/12/24

Pros

An excellent tool for installing customer support and service chat on a website. It is easy to track the work of operators. You can connect an artificial intelligence bot for times when operators are not available.

Cons

There are still some small problems with the translation into Russian in the admin panel, I hope this will be fixed soon, but this does not interfere with the work much.

Alternatives Considered

JivoChat and Zendesk Talk

Reasons for Switching to OneHash Chat

I only built one of the most important companies in the world, and sdelka LTD
Amy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very useful tool

Reviewed on 2024/03/25

From purchase to setting it up and using it, it was a really delightful experience.

From purchase to setting it up and using it, it was a really delightful experience.

Pros

What I like the most is its ease of use, setting it up was a total breeze, they have a very friendly support team themselves, I faced a small technical problem and the help was almost immediate, it's not a common occurrence but there is no avoiding software bugs.

Cons

I met no difficulties thus far, very smooth experience.

Response from OneHash

Hey,

We are glad you loved it.

Inderpreet
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One Hash Chat - Great platform for review

Reviewed on 2024/06/04

I started using onehash chat since more than 6 months , quite impressive , even used it for my...

I started using onehash chat since more than 6 months , quite impressive , even used it for my clients , its integration are increasing

Pros

Chat customer support , integrations , human handover and effectively customer support

Cons

Its is over good platform , hope to have more integration like intercom

OneHash Chat FAQs

Below are some frequently asked questions for OneHash Chat.

OneHash Chat offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Reap the benefits of unlimited agent deal at just $27/month

OneHash Chat has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

OneHash Chat supports the following languages:

English

OneHash Chat supports the following devices:

OneHash Chat integrates with the following applications:

360dialog, Audiotype, ChatGPT, Chatbot, Cloud Whatsapp, Dialogflow, Dyte, EmailDirect, Gmail, Messenger, Microsoft Outlook, Rate Comparison Widget, Slack, Telegram, Twilio, Webflow, Webhook Relay, WhatsApp API, WordPress, Zepto

OneHash Chat offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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