---
description: Learn how OneHash Chat can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OneHash Chat Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [OneHash Chat](/software/2056291/onechat)

# OneHash Chat

Canonical: https://www.getapp.za.com/software/2056291/onechat

> OneChat is an all-in-one customer communication solution.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OneHash
- **Founded**: 2020

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Reap the benefits of unlimited agent deal at just $27/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Autoresponders
- Call Center Management
- Canned Responses
- Chat/Messaging
- Chatbot
- Communication Management
- Configurable Workflow
- Contact Management
- Customer Communication
- Customer Database
- Customer History
- Customizable Branding
- Customizable Fields

## Integrations (17 total)

- 360dialog
- Audiotype
- ChatBot
- ChatGPT
- Cloud Whatsapp
- Dialogflow
- Dyte
- Gmail
- Messenger
- Microsoft Outlook
- Slack
- Telegram
- Twilio
- Webflow
- Webhook Relay

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.getapp.za.com/directory/562/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.getapp.za.com/directory/562/customer-support/software)
- [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software)
- [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.getapp.za.com/software/2035411/whatsapp) — 4.7/5 (16297 reviews)
2. [Slack](https://www.getapp.za.com/software/91563/slack) — 4.7/5 (24046 reviews)
3. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Tidio](https://www.getapp.za.com/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [LiveChat](https://www.getapp.za.com/software/8385/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "Streamlined Communication and Enhanced Efficiency" — 5.0/5

> **Jao** | *09 August 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: That would be its seamless integration with chatbots and third-party apps. This not only automates routine tasks but also allows for extensive customization to fit our specific needs. The platform’s ability to centralize all our communications in one place while enhancing team collaboration and customer engagement has made a significant positive impact on our operations.
> 
> **Cons**: Though Onehash has effective advanced customization options, this can be a bit overwhelming at first, especially for those who aren't as tech-savvy (some agents). It takes some time to fully understand and utilize all the features effectively. However, once you get past the learning curve, the benefits far outweigh this initial challenge.
> 
> The platform has significantly streamlined our communication processes, both internally and with customers. Its robust automation features and seamless integration with various tools have improved our team's efficiency and customer engagement. While there was a learning curve initially, the flexibility and customization options it offers have allowed us to tailor the platform to our specific needs, making it an indispensable tool for our digital marketing agency.

-----

### "Now some clients are no longer lost" — 5.0/5

> **Vladimir** | *24 December 2023* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: An excellent tool for installing customer support and service chat on a website. It is easy to track the work of operators. You can connect an artificial intelligence bot for times when operators are not available.
> 
> **Cons**: There are still some small problems with the translation into Russian in the admin panel, I hope this will be fixed soon, but this does not interfere with the work much.

-----

### "One Hash Chat - Great platform for review" — 5.0/5

> **Inderpreet** | *04 June 2024* | E-Learning | Recommendation rating: 8.0/10
> 
> **Pros**: Chat customer support , integrations , human handover and effectively customer support
> 
> **Cons**: Its is over good platform , hope to have more integration like intercom
> 
> I started using onehash chat since more than 6 months , quite impressive , even used it for my clients , its integration are increasing

-----

### "Very useful tool" — 5.0/5

> **Amy** | *25 March 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I like the most is its ease of use, setting it up was a total breeze, they have a very friendly support team themselves, I faced a small technical problem and the help was almost immediate, it's not a common occurrence but there is no avoiding software bugs.
> 
> **Cons**: I met no difficulties thus far, very smooth experience.
> 
> From purchase to setting it up and using it, it was a really delightful experience.

## Links

- [View on GetApp](https://www.getapp.za.com/software/2056291/onechat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/onechat/> |
| en-AE | <https://www.getapp.ae/software/2056291/onechat> |
| en-AU | <https://www.getapp.com.au/software/2056291/onechat> |
| en-CA | <https://www.getapp.ca/software/2056291/onechat> |
| en-GB | <https://www.getapp.co.uk/software/2056291/onechat> |
| en-IE | <https://www.getapp.ie/software/2056291/onechat> |
| en-NZ | <https://www.getapp.co.nz/software/2056291/onechat> |
| en-SG | <https://www.getapp.sg/software/2056291/onechat> |
| en-ZA | <https://www.getapp.za.com/software/2056291/onechat> |
| es | <https://www.getapp.es/software/2056291/onechat> |
| es-CL | <https://www.getapp.cl/software/2056291/onechat> |
| es-CO | <https://www.getapp.com.co/software/2056291/onechat> |
| es-MX | <https://www.getapp.com.mx/software/2056291/onechat> |
| fr | <https://www.getapp.fr/software/2056291/onechat> |
| fr-BE | <https://fr.getapp.be/software/2056291/onechat> |
| fr-CA | <https://fr.getapp.ca/software/2056291/onechat> |
| nl | <https://www.getapp.nl/software/2056291/onechat> |
| nl-BE | <https://www.getapp.be/software/2056291/onechat> |
| pt | <https://www.getapp.com.br/software/2056291/onechat> |
| pt-PT | <https://www.getapp.pt/software/2056291/onechat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.za.com/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"OneHash Chat","description":"Stay ahead in the market, and have an edge over your competitors through viable and quick conversation with your customers, with an on the go, readily available, and all in one comprehensive customer support solution - OneChat.\n\nMake yourself accessible, so that people can reach out to you, whenever, wherever and however they are! With the help of interactive chat bots, third party integrations, quick responses and more, Let your customers know, That you are Just OneChat Away,\n\nCustomer conversation management is no longer a choice, it's a need. Needs of every enterprise, every business that wants to make sure that they are there for their customers, in every circumstance. \n\nSwitch to OneChat, and accelerate your business with an affordable, all in one and power packed customer conversation management tool","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/782015a9-4be2-468b-bf13-78e652e6f0e3.png","url":"https://www.getapp.za.com/software/2056291/onechat","@id":"https://www.getapp.za.com/software/2056291/onechat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":4},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.getapp.za.com/software/2056291/onechat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/562/customer-support/software","@type":"ListItem"},{"name":"OneHash Chat","position":3,"item":"/software/2056291/onechat","@type":"ListItem"}]}]}
</script>