Outvio

4.8 (25)
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Post-sales infrastructure for eCommerce.

About Outvio

Outvio powers thousands of online shops to deliver millions of euros worth of orders every month while giving the best shopping experience possible to their customers. We do this by giving online shops the tools to pack, ship, track and return orders, as well as brand, communicate and market to their shoppers while doing it. We love to help our users grow!


Key benefits of Outvio

- Automated eCommerce support
- Branded end-to-end shopping experience
- Self-service returns
- Courier communication and claims
- In-depth eCommerce analytics


Images

Outvio Software - Automate your fulfilment
Outvio Software - Customisable tracking page
Outvio Software - Personalizable notifications
Outvio Software - Self-service returns and exchanges
Outvio Software - Automate your customer support
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Outvio video
Outvio video
Outvio Software - Automate your fulfilment
Outvio Software - Customisable tracking page
Outvio Software - Personalizable notifications
Outvio Software - Self-service returns and exchanges
Outvio Software - Automate your customer support

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month
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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.8 /5
(25)
Value for Money
4.3/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.5/5

Already have Outvio?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 25
Linda
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great service, makes your job easier

Reviewed on 2023/03/20

Overall, Outvio helps me save a lot of time.

Overall, Outvio helps me save a lot of time.

Pros

Outvio makes printing labels and shipping out orders much faster.

Cons

Issues with couriers, but rarely. Probably Outvio is not even to blame here.

M. Angel
Overall rating
  • Industry: Libraries
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great ally for shipping services

Reviewed on 2023/11/01

Really good. I strongly recommend outvio

Really good. I strongly recommend outvio

Pros

Good prices. Easy and quick. Very helpful tool to manage shipping servicies

Cons

Nothing. I use their services in a very specific area of my bussines... No problem so far.

Joao
Overall rating
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good service but too expensive

Reviewed on 2023/12/11

Overall good service but way too expensive when comparing to alternatives in the market.

Overall good service but way too expensive when comparing to alternatives in the market.

Pros

Ease of use, fast, return portal, hypernotifications, shipment and carrier rules

Cons

Tracking page needs work. Will miss updates and provide wrong locations.

Vladislav
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great service for any online seller

Reviewed on 2023/05/09

Integration with prestashop and ability to quickly prepare orders for shipping is a lifechanger for...

Integration with prestashop and ability to quickly prepare orders for shipping is a lifechanger for us. Covid made shipping prices skyrocket and with these guys we also were able to lower our shipping prices significantly which

Pros

Very easy to set up and use. Very fast customer support.

Cons

It would be cool to have some sort of automated price calculation integrated into prestashop but that's not a necessity. Setting it up manually doesn't take long.

Alternatives Considered

ShippingEasy and ShipStation
Marta
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outvio: Outvio: How It Changed Our Shipping for the Better

Reviewed on 2023/03/10

We have been using Outvio for over a year now and we can say that it is the best partner for our...

We have been using Outvio for over a year now and we can say that it is the best partner for our ecommerce business. Outvio has helped us streamline our shipping and returns process, improve our customer service, enhance our brand image and boost our post-checkout marketing. Outvio integrates seamlessly with many domestic and international couriers, allowing us to choose the best option for each order. It also lets us print shipping labels in bulk and set smart shipping rules based on various criteria. Outvio is a global solution that works well for multi-country and multi-warehouse operations. We highly recommend Outvio to anyone who wants to take their ecommerce business to the next level.

Pros

What we like the most on Outvio is the flexibility and convenience it offers us. We can easily switch between different couriers depending on the destination, price and delivery time. We can also customize our shipping labels and tracking pages with our logo and brand colors. Outvio also helps us reduce the hassle of returns by providing a self-service portal for our customers. Outvio makes our ecommerce operations more efficient and professional.

Cons

Integrating Outvio with different couriers can be time-consuming. However, Outvio’s support team is very helpful and responsive. (The issues we faced were not caused by Outvio, but by the couriers themselves).

Showing 5 reviews of 25 Read all reviews

Outvio FAQs

Below are some frequently asked questions for Outvio.

Outvio offers the following pricing plans:

  • Starting from: €29.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Outvio has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Outvio supports the following languages:

Brazilian Portuguese, English, European Portuguese, German, Polish, Portuguese, Spanish

Outvio supports the following devices:

Outvio integrates with the following applications:

Allegro, Amazon AppStream, BigCommerce, Ebay Magento Integration, Ecwid, LogiCommerce, Odoo, PrestaShop, Shopify, Shopify Plus, Shopware, Squarespace, Wix, WooCommerce

Outvio offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Outvio.