EMS

4.4 (47)
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Maximize space utilization with EMS booking software.

About EMS

EMS room, event, and desk booking software from Accruent helps higher education facilities and businesses across industries simply and effectively manage their physical spaces.

With EMS, you can easily book spaces and resources, enable hybrid work by integrating video conferencing technology into the software, manage conferences and events while creating an excellent attendee experience, and simplify classroom and exam scheduling.


Key benefits of EMS

Eliminate scheduling friction: Say goodbye to double bookings, tedious manual work, and choppy communications. EMS helps you spend more time working and less time scheduling.

Optimize space utilization: Underutilized spaces bloat budgets and reduce ROI. With EMS advanced analytics, you’ll gain real estate ROI insights.

Facilitate hybrid work: EMS software helps you build a path to a flexible, modern office that includes both physical and hybrid spaces.

Increase collaboration: EMS lets you filter rooms based on capacity, location, and available resources, so you always find the right space for your needs.

Boost mobility: View, create, and manage bookings on the go through an intuitive mobile interface. You can also use your mobile device to check people in, send invitations, and reserve spaces.


Images

EMS Software - Scheduling Management made easy
EMS Software - Reservation Request
EMS Software - Reservation Templates that accelerate your work
EMS Software - Reservation Details and Reservation Tasks that help higher productivity and control
EMS Software - Space Features management
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EMS video
EMS Software - Scheduling Management made easy
EMS Software - Reservation Request
EMS Software - Reservation Templates that accelerate your work
EMS Software - Reservation Details and Reservation Tasks that help higher productivity and control
EMS Software - Space Features management

Not sure about EMS? Compare with a popular alternative

EMS

4.4 (47)
VS.
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Starting Price

US$9,000.00
year
£0.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

77
118

Integrations

No integrations found
6

Ease of Use

3.8 (47)
4.9 (122)

Value for Money

3.9 (47)
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Customer Service

3.7 (47)
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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.4 /5
(47)
Value for Money
3.9/5
Features
4.2/5
Ease of Use
3.8/5
Customer Support
3.7/5

Already have EMS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 47
Taylor
Taylor
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptional product and very user friendly

Reviewed on 2018/10/24

Overall EMS Event Management Software is very easy to use and tracks data very well. The reporting...

Overall EMS Event Management Software is very easy to use and tracks data very well. The reporting options that are available are very helpful to get out to our staff and tracking events and billing is very easy to do.

Pros

I really enjoyed all the capabilites EMS has with its event booking software. It is very customizable and easy to book and track events. It made event planning very easy when we manage thousands of events per year.

Cons

There isn't much I do not like about this software. EMS does have a bigger software that allows you to customize for different user groups who oversee different venues within the operation but I do wish they had a smaller version of this.

Sue
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

JMU's experience with EMS

Reviewed on 2024/09/23

We've been using EMS since 2012 and have been very pleased with the product. It's used throughout...

We've been using EMS since 2012 and have been very pleased with the product. It's used throughout our campus and we have about 95% of our spaces in EMS (vehicles, outdoor spaces, promotional spaces, info tables, etc).

Pros

The granularity of being able to allow many schedulers throughout campus to schedule their own spaces.

Cons

Customer support when they moved from phone calls to online tickets.

Alternatives Considered

EntComm

Reasons for Choosing EMS

EMS did the best job at our RFP presentations

Reasons for Switching to EMS

Product enhancements and ability to streamline processes
Paul
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Ok, but not as good as previous

Reviewed on 2017/09/18

Managing Rooms for events

Managing Rooms for events

Pros

Very powerful software and it can serve your organization regardless of size (and can expand with you as you grow. They have moved into the online presence very well and we have used them as a company with close to 100 rooms with little complaint.

Cons

We've used EMS for years and i would brag that there software was my favorite to use as a systems admin. easy to deploy and do monthly updates. However, that has dropped off severely in the last year or two. While it is not bad, it does not rise to the quality that I have come to expect from them.

Andrew
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

EMS Space and Event Management

Reviewed on 2024/09/23

Pros

Ability to add services and spaces in one place.

Cons

The EMS fat client is old and outdated. Makes it really hard for someone who manages one space.

Sarah
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Database But could be more user friendly

Reviewed on 2024/09/24

I have worked with EMS 10 years and was part of the configuration process. I find it's a very...

I have worked with EMS 10 years and was part of the configuration process. I find it's a very powerful database that is vastly better than other alternatives I have seen. however, my experience has been one of seeing my coworkers abandoning the database in favor of other platforms they find more user-friendly. Our IT department abandoned it in favor of Service Now, our catering staff abandoned it in favor a catering-specific product, and my new department head prefers to use Salesforce because she likes the reporting feature better, even though EMS does a better job of resource management.

Pros

EMS is a powerful database that is able to retain a lot of complex data.

Cons

The search features are a bit old school -- they require people to know more about data entry than is currently taught in schools. Most people these days don't seem familiar with the concept of entering names last-name-first for example, but EMS still requires that 1st contact names be set up and searched for this way. I would advise either a more intelligent search feature that can search for a string ("george") as both a first and a last name or a new format that breaks the name down into two fields.

Showing 5 reviews of 47 Read all reviews

EMS FAQs

Below are some frequently asked questions for EMS.

EMS offers the following pricing plans:

  • Starting from: US$9,000.00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact EMS Software for pricing details

EMS has the following typical customers:

201–500, 501–1,000, 1,001–5,000

EMS supports the following languages:

English

EMS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations EMS has

EMS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for EMS.