About EMS
EMS room, event, and desk booking software from Accruent helps higher education facilities and businesses across industries simply and effectively manage their physical spaces.
With EMS, you can easily book spaces and resources, enable hybrid work by integrating video conferencing technology into the software, manage conferences and events while creating an excellent attendee experience, and simplify classroom and exam scheduling.
Key benefits of EMS
Eliminate scheduling friction: Say goodbye to double bookings, tedious manual work, and choppy communications. EMS helps you spend more time working and less time scheduling.
Optimize space utilization: Underutilized spaces bloat budgets and reduce ROI. With EMS advanced analytics, you’ll gain real estate ROI insights.
Facilitate hybrid work: EMS software helps you build a path to a flexible, modern office that includes both physical and hybrid spaces.
Increase collaboration: EMS lets you filter rooms based on capacity, location, and available resources, so you always find the right space for your needs.
Boost mobility: View, create, and manage bookings on the go through an intuitive mobile interface. You can also use your mobile device to check people in, send invitations, and reserve spaces.
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Reviews
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- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional product and very user friendly
Reviewed on 2018/10/24
Overall EMS Event Management Software is very easy to use and tracks data very well. The reporting...
Overall EMS Event Management Software is very easy to use and tracks data very well. The reporting options that are available are very helpful to get out to our staff and tracking events and billing is very easy to do.
Pros
I really enjoyed all the capabilites EMS has with its event booking software. It is very customizable and easy to book and track events. It made event planning very easy when we manage thousands of events per year.
Cons
There isn't much I do not like about this software. EMS does have a bigger software that allows you to customize for different user groups who oversee different venues within the operation but I do wish they had a smaller version of this.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
JMU's experience with EMS
Reviewed on 2024/09/23
We've been using EMS since 2012 and have been very pleased with the product. It's used throughout...
We've been using EMS since 2012 and have been very pleased with the product. It's used throughout our campus and we have about 95% of our spaces in EMS (vehicles, outdoor spaces, promotional spaces, info tables, etc).
Pros
The granularity of being able to allow many schedulers throughout campus to schedule their own spaces.
Cons
Customer support when they moved from phone calls to online tickets.
Alternatives Considered
EntCommReasons for Choosing EMS
EMS did the best job at our RFP presentationsReasons for Switching to EMS
Product enhancements and ability to streamline processes- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Ok, but not as good as previous
Reviewed on 2017/09/18
Managing Rooms for events
Managing Rooms for events
Pros
Very powerful software and it can serve your organization regardless of size (and can expand with you as you grow. They have moved into the online presence very well and we have used them as a company with close to 100 rooms with little complaint.
Cons
We've used EMS for years and i would brag that there software was my favorite to use as a systems admin. easy to deploy and do monthly updates. However, that has dropped off severely in the last year or two. While it is not bad, it does not rise to the quality that I have come to expect from them.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
EMS Space and Event Management
Reviewed on 2024/09/23
Pros
Ability to add services and spaces in one place.
Cons
The EMS fat client is old and outdated. Makes it really hard for someone who manages one space.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Database But could be more user friendly
Reviewed on 2024/09/24
I have worked with EMS 10 years and was part of the configuration process. I find it's a very...
I have worked with EMS 10 years and was part of the configuration process. I find it's a very powerful database that is vastly better than other alternatives I have seen. however, my experience has been one of seeing my coworkers abandoning the database in favor of other platforms they find more user-friendly. Our IT department abandoned it in favor of Service Now, our catering staff abandoned it in favor a catering-specific product, and my new department head prefers to use Salesforce because she likes the reporting feature better, even though EMS does a better job of resource management.
Pros
EMS is a powerful database that is able to retain a lot of complex data.
Cons
The search features are a bit old school -- they require people to know more about data entry than is currently taught in schools. Most people these days don't seem familiar with the concept of entering names last-name-first for example, but EMS still requires that 1st contact names be set up and searched for this way. I would advise either a more intelligent search feature that can search for a string ("george") as both a first and a last name or a new format that breaks the name down into two fields.
EMS FAQs
Below are some frequently asked questions for EMS.Q. What type of pricing plans does EMS offer?
EMS offers the following pricing plans:
- Starting from: US$9,000.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Contact EMS Software for pricing details
Q. Who are the typical users of EMS?
EMS has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does EMS support?
EMS supports the following languages:
English
Q. Does EMS support mobile devices?
EMS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does EMS integrate with?
We do not have any information about what integrations EMS has
Q. What level of support does EMS offer?
EMS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for EMS.
- Desk Booking Software
- Classroom Management Software
- Meeting Software
- Event Management Software
- Registration Software
- EMS Software
- Parks and Recreation Software
- Scheduling Software
- Facility Management Software
- Meeting Room Booking Systems
- Space Management Software
- Commercial Property Management Software
- Conference Software
- Document Version Control Software
- Event Check In Software
- Document Management Software