Dr Dispatch
About Dr Dispatch
Dr Dispatch is a transportation solution, which includes features such as order entry, billing, CRM, driver management, IFTA, carrier lane tool and integrations to most major vendors like Descartes/Trimble/Saferwatch. Desktop self-hosted OR Cloud-based hosted TMS for Carriers/Brokers/3PL/Owner Operators or Dual authority.
Third-party Integration is available for most vendors for carrier monitoring, fleet tracking, ELD, routing, billing, etc.
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Reviews
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- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Long time user, first time commentor
Reviewed on 2023/01/19
Terrific. You can manage your own server, work off the cloud. The sales, development and tech...
Terrific. You can manage your own server, work off the cloud. The sales, development and tech support teams are all very responsive, polite and knowledgeable of their product. I have looked at every platform. For security, data privacy and customer support, I really don't know that a small/mid-size freight brokerage or trucking company can get a better bang for your buck. They do not force bundled options onto you, and the ala cart addons are not cost prohibitive
Pros
It is easy enough to use to get an entry level employee up to speed and able to do repetitive order entries, etc without large amounts of training. They have been very responsive to integration requests for new partners and new emerging technologies
Cons
The only complaint I would have, is the inability to select fields when doing an export to excel. That feature would be amazing.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
dr dispatch review
Reviewed on 2022/09/26
Pros
it is easy to use and the storage for load is high
Cons
sometimes i freezes up and we have to restart computer
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Dr. Dispatch Like It or Leave It Review
Reviewed on 2022/07/14
Overall the ease of setting up and training new employess on Dr. Dispatch was the best part. System...
Overall the ease of setting up and training new employess on Dr. Dispatch was the best part. System was simple to use and easy to implement into day to day activities. Overall it is a solid system to start with and grow your freight broker business. The new cloud based software can be accessed from anywhere you have a computer with a internet connection.
Pros
The ease of training and setting up. Easy to build rate confirmations and BOL's. Everything was so simple and flowed from one process to the next with ease.
Very little training needed to get staff up and fully trained. Great software to start and grow a great book of business.
Cons
The customer service was slow about taking action when the software went down. The software could go down and be down for hours at a time. The lack of people that are in charge of keeping this network up in running is very few. If systems would go down and the main person would be out you could be with out your must critical part of your business.
Alternatives Considered
AscendTMS Logistics SoftwareReasons for Switching to Dr Dispatch
The ease of use is what pushed me to this software. Very easy to use and very easy to train new employees on who are unfamilar with the transportation industry.- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tiger
Reviewed on 2022/09/23
We use this platform as our main operational management program and it the bedrock of our company.
We use this platform as our main operational management program and it the bedrock of our company.
Pros
The dispatch function is the most critical. This software is easy to use, teach to new hires and navigate
Cons
The only thing we wish we could modify is the invoices. The edits are to difficult and we would like to make changes.
Dr Dispatch FAQs
Below are some frequently asked questions for Dr Dispatch.Q. What type of pricing plans does Dr Dispatch offer?
Dr Dispatch offers the following pricing plans:
- Starting from: US$50.00/month
- Pricing model: Subscription
- Free Trial: Available
Starts at $50 per user and goes up based on hosting options. We are unique in that we offer a cloud option or self hosting.
Q. Who are the typical users of Dr Dispatch?
Dr Dispatch has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Dr Dispatch support?
Dr Dispatch supports the following languages:
English
Q. Does Dr Dispatch support mobile devices?
Dr Dispatch supports the following devices:
Q. What other apps does Dr Dispatch integrate with?
Dr Dispatch integrates with the following applications:
Descartes MacroPoint
Q. What level of support does Dr Dispatch offer?
Dr Dispatch offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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