---
description: Learn how BNA can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BNA Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [BNA](/software/2056772/bna)

# BNA

Canonical: https://www.getapp.za.com/software/2056772/bna

> The most effective customer engagement tool to help you enhance your customer satisfaction and increase your sales. Key features include 360º customer view, campaign management, automated suggestions for cross- and upselling, AI-based modules to increase sales opportunities, etc.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Datametrics

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Request a quotation.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: Dutch, English, French
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Alerts/Notifications
- CRM
- Campaign Management
- Churn Management
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Interaction Tracking
- Monitoring

## Integrations (3 total)

- 3CX
- Anywhere365
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [IVR Software](https://www.getapp.za.com/directory/289/ivr/software)

## Related Categories

- [IVR Software](https://www.getapp.za.com/directory/289/ivr/software)
- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)
- [VoIP Software](https://www.getapp.za.com/directory/107/voip/software)
- [Telephony Software](https://www.getapp.za.com/directory/294/telephony/software)

## Alternatives

1. [monday.com](https://www.getapp.za.com/software/91734/monday-com) — 4.6/5 (5726 reviews)
2. [Freshdesk](https://www.getapp.za.com/software/10317/freshdesk) — 4.5/5 (3408 reviews)
3. [Jobber](https://www.getapp.za.com/software/90723/jobber) — 4.6/5 (1420 reviews)
4. [HubSpot CRM](https://www.getapp.za.com/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
5. [DonorPerfect](https://www.getapp.za.com/software/91736/donorperfect-fundraising-software) — 4.5/5 (1384 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2056772/bna)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/bna/> |
| en-AE | <https://www.getapp.ae/software/2056772/bna> |
| en-AU | <https://www.getapp.com.au/software/2056772/bna> |
| en-CA | <https://www.getapp.ca/software/2056772/bna> |
| en-GB | <https://www.getapp.co.uk/software/2056772/bna> |
| en-IE | <https://www.getapp.ie/software/2056772/bna> |
| en-NZ | <https://www.getapp.co.nz/software/2056772/bna> |
| en-SG | <https://www.getapp.sg/software/2056772/bna> |
| en-ZA | <https://www.getapp.za.com/software/2056772/bna> |
| pt | <https://www.getapp.com.br/software/2056772/bna> |
| pt-PT | <https://www.getapp.pt/software/2056772/bna> |

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