---
description: Learn how TRACX can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TRACX Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [TRACX](/software/2056890/tracx)

# TRACX

Canonical: https://www.getapp.za.com/software/2056890/tracx

> TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Chase Interaction

## Commercial Context

- **Starting Price**: £28,00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- CRM
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Forms
- Customizable Questions
- Customizable Templates
- Dashboard
- Data Visualization
- Feedback Management
- NPS of Customers
- NPS of Employees
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)
- [Customer Satisfaction Software](https://www.getapp.za.com/directory/1029/customer-satisfaction/software)
- [NPS Software](https://www.getapp.za.com/directory/1963/nps/software)

## Alternatives

1. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10435 reviews)
2. [Trustpilot](https://www.getapp.za.com/software/113149/trustpilot) — 4.5/5 (1202 reviews)
3. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2848 reviews)
4. [Survicate](https://www.getapp.za.com/software/101401/survicate) — 4.6/5 (99 reviews)
5. [Typeform](https://www.getapp.za.com/software/91581/typeform) — 4.7/5 (952 reviews)

## Links

- [View on GetApp](https://www.getapp.za.com/software/2056890/tracx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/tracx/> |
| en-AE | <https://www.getapp.ae/software/2056890/tracx> |
| en-AU | <https://www.getapp.com.au/software/2056890/tracx> |
| en-CA | <https://www.getapp.ca/software/2056890/tracx> |
| en-GB | <https://www.getapp.co.uk/software/2056890/tracx> |
| en-IE | <https://www.getapp.ie/software/2056890/tracx> |
| en-NZ | <https://www.getapp.co.nz/software/2056890/tracx> |
| en-SG | <https://www.getapp.sg/software/2056890/tracx> |
| en-ZA | <https://www.getapp.za.com/software/2056890/tracx> |

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