Serviceware Processes

(0)
Write a Review!
ITSM Software, Helpdesk & Service Desk for IT Organizations

About Serviceware Processes

What is Serviceware Processes?
Smart companies use Serviceware to succeed in the services economy. Serviceware Service Management solutions are powerful and flexible, and scale to meet the needs of any business.
Serviceware Processes offers an industry leading IT service and support solution and is used in many other service areas like HR or customer service. The solution increases customer satisfaction and agent productivity. Using the system all customer interactions is done in a single, dynamic web interface with features like knowledge management, pre-defined ticket responses, and a full customer history. Powerful AI features help to become more efficient in ITSM.
Serviceware provides a vast number of predefined, ITIL4-proofed IT workflows in addition to operational support for service delivery in service desk and incident management. The portfolio offers functions for service portfolio management, knowledge management, change and release management, deployment management and on- and off-boarding.
Serviceware Processes is offered in different plans depending on a company´ s need. Connect with the Serviceware Sales Team to see which plan is best for your business!


Key benefits of Serviceware Processes

• Automated workflows for increased productivity
• Intuitive self-service portal for your customers
• Digital communication across all devices
• Optimal integration into your application landscape
• Hybrid operating model for agile IT infrastructures
• Realtime analyses for performance-driven control


Images

Serviceware Processes Software - Overview of upcoming ITSM tasks, requests and priorities
Serviceware Processes Software - Transparent services in the service catalog
Serviceware Processes Software - Intuitive design of digital processes
Serviceware Processes Software - Trends and analyses of service performance
Serviceware Processes Software - Convenient use on any device
View 6 more
Serviceware Processes video
Serviceware Processes Software - Overview of upcoming ITSM tasks, requests and priorities
Serviceware Processes Software - Transparent services in the service catalog
Serviceware Processes Software - Intuitive design of digital processes
Serviceware Processes Software - Trends and analyses of service performance
Serviceware Processes Software - Convenient use on any device

Not sure about Serviceware Processes? Compare with a popular alternative

Serviceware Processes

0 (0)
VS.
Highly reviewed

Starting Price

€75.00
month
US$55.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

39
180

Integrations

No integrations found
221

Ease of Use

0.0 (0)
4.3 (4,025)

Value for Money

0.0 (0)
4.2 (4,025)

Customer Service

0.0 (0)
4.3 (4,025)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Zendesk Suite

4.4
#1 Alternative to Serviceware Processes
Zendesk is the leading cloud based ITSM solution built with the CMDB concept at its core. Seamlessly combine critical...

SysAid

4.5
#2 Alternative to Serviceware Processes
SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in...

ManageEngine ServiceDesk Plus

4.4
#3 Alternative to Serviceware Processes
ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With...

Salesforce Service Cloud

4.4
#4 Alternative to Serviceware Processes
Salesforce Service Cloud is designed with the needs of ITSM in mind. Make IT’s job easier, and empower it to innovate...

Reviews

No reviews available

Software buyers need your help! Product reviews help the rest of us make great decisions.Already have Serviceware Processes?

Write a Review!

Serviceware Processes FAQs

Below are some frequently asked questions for Serviceware Processes.

Serviceware Processes offers the following pricing plans:

  • Starting from: €75.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Please contact Serviceware for more information on the most suitable pricing model.

Serviceware Processes has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Serviceware Processes supports the following languages:

English, French, German

Serviceware Processes supports the following devices:

We do not have any information about what integrations Serviceware Processes has

Serviceware Processes offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Serviceware Processes.