iMaint EAM

4.4 (18)
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CMMS and EAM for equipment and facilities maintenance staff

About iMaint EAM

iMaint combines the functionality of a computerized maintenance management system (CMMS) with the tools of an enterprise asset management (EAM) platform. It centralizes maintenance-related data and automates tasks for maintenance managers in various industries. The list includes manufacturing, logistics, food & beverage, fleet, and healthcare.

Deployed as an on-premises or cloud-hosted solution, iMaint EAM is accessible to PC and mobile device users. Available in English, French, Spanish, and Chinese, the menu has a tile display for tablets and an icon display for smartphones. It centralizes all maintenance data, including work orders, work requests, inventory control, utilities, and errors. It enables organizations to maximize their ROI, boost productivity, ensure compliance, and resolve critical maintenance issues.


Images

iMaint EAM Software - iMaint Home
iMaint EAM Software - Mobile & Tablet
iMaint EAM Software - Asset
iMaint EAM Software - Work Order
iMaint EAM Software - Work Requester
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iMaint EAM Software - iMaint Home
iMaint EAM Software - Mobile & Tablet
iMaint EAM Software - Asset
iMaint EAM Software - Work Order
iMaint EAM Software - Work Requester

Not sure about iMaint EAM? Compare with a popular alternative

iMaint EAM

4.4 (18)
VS.
Highly reviewed

Starting Price

US$60.00
month
US$20.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

37
181

Integrations

No integrations found
23

Ease of Use

3.9 (18)
4.6 (1,345)

Value for Money

4.4 (18)
4.5 (1,345)

Customer Service

4.9 (18)
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Reviews

Overall rating

4.4 /5
(18)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
3.9/5
Customer Support
4.9/5

Already have iMaint EAM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 18
James
James
Overall rating
  • Industry: Consumer Goods
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New User Review ( Royal Canin )

Reviewed on 2019/01/02

Very Professional and Helpful Staff.

Very Professional and Helpful Staff.

Pros

The Setup and Usability of the Software, along with the ease of doing Work Requests VIA the Internet.

Cons

Can't say I don't like anything about it so far.

Response from DPSI

Thanks for the kind review, James!

STEVE
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

iMaint Version 4.2

Reviewed on 2018/12/04

The iMaint software is great but the customer support from DPSI is the best in the business. Every...

The iMaint software is great but the customer support from DPSI is the best in the business. Every question I have had about this software over the last few years has been answered timely, explained thoroughly by a "real person" who understands the product and isn't just reading from a script. Everyone from DPSI has been a pleasure to work with!

Pros

iMaint Version 4.2 is so much easier to use than previous versions and has great new features! The "Touch View" is very intuitive and operates in familiar screen tiles, much like a cell phone or tablet.

The attachments feature allows PDF's, TIF and JPG files to be printed on work orders or used as a thumbnail "link to external resource". Now you can have detailed work instructions printed along with the work orders for PMs automatically through the scheduling. The Thumbnails to external resources create hyperlinks for files that can contain even more detailed information such as repair videos, manuals and other files that would be too large to store within the program.

The new features in 4.2 make this software the best CMMS I have used to date.

Cons

No real complaints about the software but the user manuals could be more visual and for new users an explanation of the theory behind "relational database management " and the importance of entering the correct type of data with consistent naming protocol because this affects the reporting features and the ability to gain insight into the some of the budgeting and staffing decisions a company could benefit from using the software.

iMaint is more than just a program for generating work orders and doing inventory it is an effective management tool if fully utilized.

Response from DPSI

Thanks for the review, Steve!

Brian
Overall rating
  • Industry: Paper & Forest Products
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

iMaint EAM review

Reviewed on 2020/03/20

it has been ok. some good and bad depending on the situations but i will say [SENSITIVE CONTENT...

it has been ok. some good and bad depending on the situations but i will say [SENSITIVE CONTENT HIDDEN] has been Excellent on working with me on understanding the program and getting it working better for us. She is very good!! [SENSITIVE CONTENT HIDDEN] is very responsive to any questions I have and concerns no matter the time of day.

Pros

I have to look at many area because I use many sections. Lets start with inventory, letting up quick parts is very easy. doing the upload isn't from a spread sheet. Purchasing has some parts are good so far but working doesn't really fit correctly. I would suggest getting with buys on correct terms. receiving is very easy as i just started that section.

Cons

The planning side of it isn't real easy for putting items in a "que" to plan and schedule when you have multi lines. I think alot of work needs to be done with the reports. many of your reports do not fit industrial applications so we have to modify them which at that point we loose support.

Response from DPSI

Brian, thanks for your review! iMaint has many modules to accommodate the maintenance management process as a whole. Some you may use, others you may not. User profiles, as well as most screens, can be configured to display only what's relevant for additional ease of use.

We also understand our 200+ report templates may not always provide what you need. But, we did embed a report editor/builder into iMaint so that users can create additional report templates.

Our purchasing module is not as robust as an ERP system. It was designed to give users a method for maintenance purchases in the event a customer did not use a separate purchasing system. Additionally, we do integrate with ERP systems.

Please know we are working on ways to improve the maintenance planning and scheduling processes, as well as our software in general. Feedback such as yours is taken into consideration as we develop new releases. Please reach out to your Customer Account Manager to discuss in more detail!

David
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

5 star support

Reviewed on 2020/03/17

[SENSITIVE CONTENT HIDDEN] was absolutely fantastic. Didn't have to look much up because she knew...

[SENSITIVE CONTENT HIDDEN] was absolutely fantastic. Didn't have to look much up because she knew everything :) Very personable, funny and was a joy to work with. She's what you would hope to have in customer service. Keep doing what you're doing!

Pros

I like how my coworkers who use the software like it. I'm writing the review for Customer Support

Cons

Not much to not like. Being in IT I know I don't have to dedicate hardly any time to the program because it just works

Response from DPSI

Thanks for the review, David. We're so glad to hear your experience with Customer Support went well!

Leonard
Overall rating
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Using Imaint for Fleet

Reviewed on 2019/03/06

Overall Imaint is a very good tool. Requests to Work Orders, tracking parts, labor hours, downtime...

Overall Imaint is a very good tool. Requests to Work Orders, tracking parts, labor hours, downtime makes management job easier when time to replace equipment or vehicles.

Pros

Imaint makes record keeping of equipment from Birth to death easier, such as entering the assest, tracking parts, scheduling maintenance.

Cons

The input order of creating a work order. Seems like the information on the unit procedure page should on the first input page.

Response from DPSI

Thanks for the feedback, Leonard!

Showing 5 reviews of 18 Read all reviews

iMaint EAM FAQs

Below are some frequently asked questions for iMaint EAM.

iMaint EAM offers the following pricing plans:

  • Starting from: US$60.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Flexible pricing structure based on customers' requirements and budget.

iMaint EAM has the following typical customers:

11–50, 51–200, 201–500, 501–1,000

iMaint EAM supports the following languages:

English, French, Spanish

iMaint EAM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations iMaint EAM has

iMaint EAM offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for iMaint EAM.