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ServiceOS

Name: ServiceOS
Rating: 5.0 (27 reviews)

ServiceOS

5.0 (27)

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Field service management solution

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About ServiceOS

ServiceOS is designed for your services business needs to develop and grow. It takes over all the operational work of your business, distributes the job to your most suitable specialists, and makes sure that your customers enjoy every step of the process. Everything is automated and improved, from booking and payment of the service, through tracking the location of the specialist and the progress of the service, to invoicing and receiving feedback. Whatever operations have taken you valuable time before, ServiceOS covers them and makes them better.

Key benefits of ServiceOS

Your business is only as efficient as the platform it operates on. ServiceOS offers a suite of features designed to help you run your operations.

From crew management and job scheduling, to invoicing and payments. We have the industry experience to help you take your business to the next level.

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With your crews and professionals on the go, ServiceOS tracks their movement through GPS and shows you their exact location. This gives you more control over your fleet and professionals. The system monitors their reporting in real time and makes all necessary adjustments, saving you time and money.

Offering one of the best field service management software systems in the UK, ServiceOS helps you optimize your business profitability, your team’s productivity, field team efficiency, and your customers’ experience.

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Starting Price

£19.00

month

No pricing found

Pricing Options

Free version

Free trial

Free version

Free trial

Features

116

243

Integrations

Ease of Use

4.8 (27)

3.8 (136)

Value for Money

4.9 (27)

3.9 (136)

Customer Service

5.0 (27)

3.9 (136)

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Reviews

Overall rating

5.0 /5

(27)

Value for Money

4.9/5

Features

4.9/5

Ease of Use

4.8/5

Customer Support

5/5

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Showing 5 reviews of 27 Read all reviews

Showing 5 reviews of 27

Denitsa

Overall rating

Industry: Consumer Services
Company size: 501–1,000 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

ServiceOS makes the work process simple

Reviewed on 2022/10/18

I can not imagine the working process with any other system. ServiceOS has everything that the...

I can not imagine the working process with any other system. ServiceOS has everything that the company needs to ensure a smooth working process and user-friendly experience for everybody - the agents, managers & operatives performing the service

Pros

Monitoring of the results live
Easy booking process with real-time availability of the teams&operatives
Comparison of the results
Easy search in a database of millions of clients

Cons

Small changes regarding the booking forms that could be improved in order to prevent some manual processes

Boyan

Overall rating

Industry: Hospitality
Company size: Self Employed
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Best platform to support your business

Reviewed on 2024/01/11

I am using ServiceOS from the moment it was created. Surprised me with great and fast optimizations...

I am using ServiceOS from the moment it was created. Surprised me with great and fast optimizations and improvements in the beginning. Now I have everything I nee for my business in one place and don't need to use multiple platforms., One business - one platform

Pros

User friendly. The system navigates you logically and you start using it right away. Great for schedule optimization. Clients communication even with the after booking process is easy to combine the efforts of multiple stakeholders.

Cons

There is nothing I don't like, but looking for new features still

Gary

Overall rating

Industry: Facilities Services
Company size: 2–10 Employees
Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Why are you waiting. Just do it !

Reviewed on 2025/03/19

Would highly recommend give you the tools to manage your business as you want to

Pros

Unbelievable team ! They were absolutely fantastic in helping us set up the system.

Cons

Nothing at all ! Absolute amazing team , nothing is too much trouble !

Lucy

Overall rating

Industry: Health, Wellness & Fitness
Company size: Self Employed
Used Weekly for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 6.0 /10

Wise Sage Wellbeing

Reviewed on 2023/10/16

Great customer service when I could get through to [sensitive content hidden]
and the team. very...

Great customer service when I could get through to [sensitive content hidden]
and the team. very fair to me as a small start-up in understanding my position. helpful and hard-working staff.Probably too expensive as a product for a company as new and small as mine.

Pros

The personal care from [sensitive content hidden]
, who went out of his way to try to help me learn how to use this service. He has been amazing and I am very grateful.

Cons

It is not particularly user-friendly, for the layperson, I still find it difficult to use and change the many things I need to keep updated. When it goes down in the system, getting them sorted takes too long and can harm the business profile. I think they have some amazing staff who really care and I think the idea is good, however, it needs developing as a product to make it more user friendly.

Antoaneta

Overall rating

Industry: Hospitality
Company size: Self Employed
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Great platform to run a successful business

Reviewed on 2023/12/19

I switched to ServiceOS the moment it was developed, as it had great features even then. The best...

I switched to ServiceOS the moment it was developed, as it had great features even then. The best part of using ServiceOS is that I no longer need to remember anything and I no longer need to use other platforms, programs or tools to navigate and run my business. I can send emails, texts, issue invoices, call clients, book services, optimize schedules, use maps, set up regular contracts for cleaning, customize most menus per my needs and much more!

Pros

Schedule optimization, booking process , the system is made in a way that it can logically navigate you even when you start using it. It can be customized as per one's needs. It has all necessary tools to keep a user from using other platforms or tools to assist in running a business