Missive

4.9 (84)
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Collaborative inbox for teams

About Missive

Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.


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Missive Software - Missive chat via text
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Missive Software - Missive chatbot

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Missive

4.9 (84)
VS.
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Starting Price

US$18.00
month
US$14.00
month

Pricing Options

Free version
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Free version
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Features

77
159

Integrations

17
40

Ease of Use

4.8 (84)
4.4 (2,155)

Value for Money

4.7 (84)
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Customer Service

4.9 (84)
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Reviews

Overall rating

4.9 /5
(84)
Value for Money
4.7/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support
4.9/5

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Showing 5 reviews of 84
Elizabeth
Elizabeth
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Loving and Growing with Missive

Reviewed on 2019/10/31

Overall Missive has exponentially improved out workflow and operations. Our team is much more...

Overall Missive has exponentially improved out workflow and operations. Our team is much more connected and communicative than ever.

Pros

We love the collaborative email features, chatting, assigning, and observer features in Missive. Missive allows managers to supervise employees and make sure that no lead or email is missed but also isn't so intrusive that employees feel creeped out by it. Though we're sharing emails, everyone has their own Missive account and tasks they can have ownership of. The chatting allows our team to communicate so much better than before when we all had different google hangouts.

Cons

Missive is still growing so sometimes we run into technical or feature limitations of things they haven't worked out yet. I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.

Alternatives Considered

Front

Reasons for Choosing Missive

Having new and different employees logging in to different Gmail accounts was too confusing and inconvenient. Managers could not oversee. Things were easily missed.

Switched From

Google Workspace

Reasons for Switching to Missive

Missive is true shared email, chat, and collaboration. Most other shared email platforms are also trying to shove their CRM features down your throats, which we definitely did not need.
Shawn
Shawn
Overall rating
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Ultimate Team Productivity Solution

Reviewed on 2020/07/15

Excellent. The only reason I left was because our law firm upgraded our practice management and...

Excellent. The only reason I left was because our law firm upgraded our practice management and billing solution and that solution already integrated email and chat.

Pros

The ability to immediately bring in other team members into a conversation surrounding an email communication that was either sent or received. I also enjoyed the ability to edit another user's draft email in real-time as they are also working on it.

Cons

Because there are so many places where a conversation can happen (one-on-one chat, group chat, and in an email communication), conversations can get lost. To its credit, Missive has created a number of ways to keep these communications organized (the most effective of which would be to use organizational shared labels). But Missive lacks a robust search feature that allows you to conduct a filtered search (e.g., by thread, date, conversation, author, etc.), which makes it difficult to find things at times.

Alternatives Considered

Slack and Front

Reasons for Choosing Missive

Inability to integrate chat with email.

Switched From

Gmail

Reasons for Switching to Missive

Slack doesn't do what Missive does. FrontApp is similar, but Missive's integration with Gsuite was much cleaner.
Teo
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very solid email software for business owners

Reviewed on 2020/01/25

Very positive experience. I've tried others but always came back to Missive because of all its...

Very positive experience. I've tried others but always came back to Missive because of all its features.

Pros

They have tons of integrations and the team is very responsive. The price is on the expensive side but you get a lot for what you pay for!

Cons

The UI is a bit clunky and not as smooth as I would like. There are also some bugs every now and then but the team is quick to fix them.

Paul
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Outstanding mission-critical multi-email-client comprehensive solution

Reviewed on 2024/04/04

It is masterpiece of software application which, in that particular area, is not easy to find out...

It is masterpiece of software application which, in that particular area, is not easy to find out without higher budgets.

Pros

Reliability;
Richness of features;
Their attention to details, everywhere;
User interface carefully designed;
External integrations (i.e. ClickUp, Open AI, ...)
Powerful Signatures and Alias implementations,
etc.

Cons

The lack of phone or chat support! Which we would gladly pay per incident, if they offered that. However, to be fair, they have an amazing email support.

The increasing cost to get organized under the same account, configuring it by several departments, projects or divisions.
The reason is because it triggers the price plan to levels that, for us, was not affordable, since we are an unusual nonprofit entity with lot's of Projects which need separate folders. However, since their price are fair, a large company with similar number of divisions like us, will likely have no problem to pay for that.

Sarah Jean
Sarah Jean
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Missive is a game-changer and I won't go back.

Reviewed on 2023/05/15

I am amazed with Missive, and can't picture myself using another email client. I've never felt so...

I am amazed with Missive, and can't picture myself using another email client. I've never felt so organized or on top of my inbox!

Pros

The ability to create a flexible, customized structure for my email management has changed the game. I have multiple inboxes, used for multiple purposes, and Missive streamlines the entire thing for me. There are so many ways to customize and automate it, and it has all the features I look for in a good email client, such as scheduled sending, snoozing emails, automated rules, templates, and more. I love that I can also use the same tool for social media, calls, texts, web chat, etc. The interface is simple, and you can build it out as much as you want. The team collaboration features within Missive are easy to use, full-featured, and essential to my clients' and my workflow.

Cons

I would love to see more integrations! Currently the cloud-based phone software I use is not supported in Missive. I would also love a Slack integration.

Showing 5 reviews of 84 Read all reviews

Missive FAQs

Below are some frequently asked questions for Missive.

Missive offers the following pricing plans:

  • Starting from: US$18.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

- Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing

Missive has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Missive supports the following languages:

English

Missive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Missive integrates with the following applications:

Aircall, Asana, ChargeDesk, ChatGPT, ClickUp, Daylite for Mac, Dialpad, Dropbox Business, FullContact, Google Drive, HubSpot CRM, Pipedrive, Retool, Shopify, Todoist, Trello, Zapier

Missive offers the following support options:

Email/Help Desk, FAQs/Forum, Chat

Related categories

See all software categories found for Missive.