--- description: Learn how Missive can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Missive Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/330/productivity/software) > [Missive](/software/2057204/missive) # Missive Canonical: https://www.getapp.za.com/software/2057204/missive Page: 1 / 9\ Next: [Next page](https://www.getapp.za.com/software/2057204/missive?page=2) > Missive is a team inbox and chat app for collaborative email. Share inboxes, assign conversations, and comment internally across email, SMS, WhatsApp, Instagram, Messenger, and live chat, on top of Gmail, Outlook, or any IMAP provider. > > Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Missive \- See who has what. Assign any conversation and the whole team knows who owns it. This replaces the pattern most teams arrive with: one shared inbox everybody reads top to bottom to work out which messages are theirs. Every action is logged per user with a timestamp, which a shared password cannot give you. - Talk inside the thread, not around it. Internal comments and @mentions let teammates ask a question, explain context, or draft a reply together in real time. Distributed teams consistently name this as the feature that made the difference, because the discussion happens where the message is rather than in a separate chat tool. - Route by rule, not by hand. Multi-condition rules assign, label, and forward incoming messages automatically, most commonly by client domain, so work lands with the right person before anyone opens the inbox. The AI assistant and MCP connections to Notion, Linear, Attio, HubSpot, and Stripe pull client context in alongside it. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 184 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$14,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Priced per user per month. AI is bring your own key, no mark up needed. - $14/user/month - $18/user/month - $26/user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Brainstorming - Business Process Automation - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Canned Responses - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Productivity Software](https://www.getapp.za.com/directory/330/productivity/software) ## Related Categories - [Productivity Software](https://www.getapp.za.com/directory/330/productivity/software) - [Collaboration Software](https://www.getapp.za.com/directory/335/web-collaboration/software) - [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software) - [Complaint Management Software](https://www.getapp.za.com/directory/841/complaint-management/software) - [Customer Success Software](https://www.getapp.za.com/directory/959/customer-success/software) ## Alternatives 1. [Google Workspace](https://www.getapp.za.com/software/90761/google-apps-for-business) — 4.7/5 (17682 reviews) 2. [Microsoft 365](https://www.getapp.za.com/software/90725/microsoft-office-365) — 4.6/5 (14149 reviews) 3. [Front](https://www.getapp.za.com/software/102177/front) — 4.5/5 (288 reviews) 4. [Hiver](https://www.getapp.za.com/software/20502/hiver) — 4.7/5 (148 reviews) 5. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1787 reviews) ## Reviews ### "Reliable and Efficient Workflow with Missive" — 5.0/5 > **Amit** | *22 April 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Ability to double-check with experienced team members before sending has been extremely valuable—particularly when handling complex billing disputes or unusual payment scenarios. Additionally, the ready-made response templates we have developed are highly effective, especially when managing repetitive payment confirmation requests throughout the day. > > **Cons**: Some of our vendor invoices come through as PDFs that don't display correctly in the preview pane, which means I end up downloading them anyway. It's a minor inconvenience but happens often enough to be noticeable. > > I have been using Missive for the past five years, and my experience has been very positive. It allows me to manage client communications and internal team communications in one centralized platform. I do not see a need to switch to any other software, as it provides everything I require. ----- ### "Streamlined our chaotic inbox situation" — 5.0/5 > **PRABHA** | *23 March 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: The ability to have multiple inboxes (support, billing, general inquiries) all in one place is exactly what we needed. The @mentions in internal comments make it super easy to loop in the right person without forwarding emails back and forth. > > **Cons**: I'd love it if there were more pre-built templates for common responses - you can create your own, but having some starter ones would've helped initially. > > Honestly don't know how we managed before Missive. Our old system was just a nightmare of forwarded emails and CC chains. Now everything's centralized and everyone knows what's happening. The transparency alone has probably saved us hours each week. Setup was straightforward and support was helpful when we had questions. I am very happy with this choice. ----- ### "transformed how we handle client billing inquiries" — 5.0/5 > **Jai Prakash** | *03 April 2026* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: The comment feature lets me ask our senior accountant questions privately before responding to clients, which has saved me from giving incorrect information more than once. Templates for common billing scenarios (payment confirmations, late fee explanations, payment plan > > **Cons**: The attachment preview sometimes struggles with certain PDF formats, so I occasionally need to download files to view them properly. > > We implemented Missive about seven months ago and it's made our billing operations noticeably smoother. Before, client billing emails were scattered across individual inboxes and we'd sometimes send contradictory information about the same invoice. Now everyone sees the same information and our responses are consistent. ----- ### "A Game-Changer for Team Inboxes" — 5.0/5 > **Saurav** | *08 June 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The absolute best part about Missive is the ability to collaborate on emails with my team in real time. Being able to chat on a thread, draft responses together, and assign emails to specific team members right inside the inbox has completely eliminated internal forward chains and messy CCs. It acts as both a shared inbox and a collaboration tool seamlessly. > > **Cons**: While the desktop application is incredibly powerful and smooth, the mobile app can sometimes feel a bit cramped. Navigating between internal team chats and the actual email threads isn't quite as seamless on a smaller phone screen as it is on a desktop monitor. > > Missive has significantly improved our day-to-day productivity. Having email, chat, and task assignments all under one roof keeps everyone on the same page and prevents items from falling through the cracks. The desktop app is flawless and highly customizable. It takes a little bit of time to perfectly configure your rules and labels at first, but once it's set up, it becomes an indispensable part of your operations. ----- ### "Collections work stays organized and effective" — 5.0/5 > **Anil** | *07 April 2026* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: I really appreciate being able to see the complete payment discussion history with each client - helps me understand their payment patterns and approach conversations appropriately. The tagging system we set up (30 days overdue, 60 days, payment plan, dispute) makes it easy to prioritize which accounts need immediate attention. > > **Cons**: The mobile version is good but missing some desktop features that would be useful when checking account status away from my computer. > > Been using Missive for our receivables work for almost a year now. It's really improved our collection results - we're getting paid faster because nothing gets forgotten anymore. The teamwork features mean newer team members can easily pass tough collection conversations to experienced staff. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.za.com/software/2057204/missive?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2057204/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data