Name: SmartDraw
Rating: 4.1 (113 reviews)

About SmartDraw

SmartDraw offers a full suite of diagrams, templates, tools and symbols to design anything. Use SmartDraw to make flowcharts, residential and commercial floor plans, organizational charts, CAD and engineering diagrams, electrical designs, landscape designs, network diagrams, app and site mockups, wireframes, and more. SmartDraw automates much of the drawing process, users can add, move, and delete shapes, and the app is smart enough to realign and fix drawings as they are being worked on. Businesses can create a custom org chart using a pre-built template, or by drawing it from scratch, and utilize tools such as intelligent formatting, Visio file import, powerful automation, visual simbols, simple commands, and other intuitive tools.

With easy file sharing and integrations with Confluence, Jira, MS Office, GSuite Apps, Trello, Box and more, SmartDraw facilitates file storage, sharing, and collaboration. SmartDraw allows users to import, edit and export Visio files (VSD & VSDX), as well as import, edit and save Visio stencils. SmartDraw is available online and offline, allowing businesses to make diagrams whenever and wherever needed.

Key benefits of SmartDraw

SmartDraw includes more diagrams, templates, tools and symbols than the competition, so you never need to start with a blank page.

SmartDraw allows for online and offline access, with the ability to access and use SmartDraw from any internet connected device.

SmartDraw includes a full Visio® import and export. You can import, edit and export Visio® files (VSD & VSDX) as well as import, modify and save Visio® stencils.

SmartDraw offers integrations allowing for easy file storage, sharing and collaboration, including: Confluence, Jira, MS Office, GSuite Apps, Box, Trello and more.

SmartDraw's automated features allow you to import files and have diagrams automatically created for you. You can also add, move and delete shapes with a simple button or mouse press, and have them automatically connected and formatted properly.

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Starting Price

US$9.95

month

US$9.00

month

Pricing Options

Free version

Free trial

Free version

Free trial

Features

77

68

Integrations

11

40

Ease of Use

3.9 (113)

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Value for Money

3.7 (113)

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Customer Service

3.9 (113)

4.3 (2,141)

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Reviews

Overall rating

4.1 /5

(113)

Value for Money

3.7/5

Features

4.1/5

Ease of Use

3.9/5

Customer Support

3.9/5

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Showing 5 reviews of 113 Read all reviews

Showing 5 reviews of 113

Betzabe

Overall rating

Used Daily for 1-5 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

SmartDraw is a software with potential and it's amazing the plenty of things you can make with...

Reviewed on 2018/06/21

I take a very good experience with this software, design electric diagrams was very easy with it.

Pros

-The customer support is very efficient
-Is user-friendly
-It has a lot of functionalities
-You can learn how to use it quickly

Cons

-In comparison with others software, this has several disadvantages, especially in terms of
esthetic and number of items

Christopher

Overall rating

Industry: Mechanical or Industrial Engineering
Company size: 5,001–10,000 Employees
Used Weekly for 1+ year
Review Source

Overall rating

Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

A great software for creating charts

Reviewed on 2023/01/07

A great 1 year plus experience using smartdraw for designs and all. Still have some certain...

A great 1 year plus experience using smartdraw for designs and all. Still have some certain features to try out and I will definitely do that from now on

Pros

First of all, I love the software layout and its design. I usually use smartdraw to create flowcharts, simple electric circuit diagrams.Well designed Inbuilt templates are available for users and tools to help the user design templates from scratch

Cons

Although there are some features that I haven't tried yet, the rest are working just fine for me

Marc

Overall rating

Industry: Information Technology & Services
Company size: 2–10 Employees
Used Weekly for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

SmartDraw - Not quite a Visio replacement-- but pretty close

Reviewed on 2020/08/19

SmartDraw is great if starting from scratch to create drawing ( both simple & complex). If...

SmartDraw is great if starting from scratch to create drawing ( both simple & complex). If documents need to be traded with users who are using Visio, there will be issues-- especially if drawings need to be updated or converted across several users.
It has most of the power of Visio with some added discovery things so if one is starting without the requirement of Visio integration, its a solid, but pricy tool.

Pros

Lots of examples and help videos
Enterprise discovery tools are great but expensive

Cons

Stated the Enterprise version would import Visio but it is not a 100% conversion to SmartDraw format so that the properties of the Visio document carry thru in the same way with the same functionality.
*) Layers don't really stay intact.
*) Significant amount of the custom formatting gets lost.
*) Support and 'help' is primarily from static Web Videos. While they may provide some help, there is not much detail about what steps to take when things DO NOT work -- so one needs to call in and request support. No exactly the fastest turnaround.

Nicky

Overall rating

Industry: Design
Company size: Self Employed
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 7.0 /10

Basic floor plans but easy to use

Reviewed on 2019/04/25

I've used other floor planners and this one is definitely the easiest to use at a great price.

Pros

It's very easy to draw up a basic house floor plan.

Cons

Limited symbol options specific to interior design. If you use too many JPEG images within the file the system struggles to convert to PDF. (which isn't the case with my other design software). Often glitches when opening files and/or is very slow to open existing documents.

Response from SmartDraw

Hi Nicky,

Thank you for the positive review and for the feedback. I'll pass the review along to our development team, so we can take a look at the PDF export and file opening issues you mentioned. If you reply back to me, or contact our support using the below info, we can further investigate and help. If there is any other way we can be of assistance, please do not hesitate to reach out to us.

International: +1 858 225 3300
US: 800-768-3729
email: [email protected]

-Chris

Gulshan

Overall rating

Industry: Computer Software
Company size: 501–1,000 Employees
Used Daily for 2+ years
Review Source

Overall rating

Ease of Use
Likelihood to recommend 9.0 /10

Powerful tool for designing software

Reviewed on 2019/03/25

Over-all experience as per my requirements is good and doing my work done easily and fast.

Pros

Very easy to draw flowcharts.
Easily import and export visio. Available at cheap price and can easily replace visio i believe which is much costlier. One can use its rich library of colours.
Templates help alot to quickly built mocks.

Cons

When I used i didn't find multiple user facility.

Showing 5 reviews of 113 Read all reviews

SmartDraw FAQs

Below are some frequently asked questions for SmartDraw.

Q. What type of pricing plans does SmartDraw offer?

SmartDraw offers the following pricing plans:

Starting from: US$9.95/month
Pricing model: Subscription
Free Trial: Not Available

Q. Who are the typical users of SmartDraw?

SmartDraw has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Q. What languages does SmartDraw support?

SmartDraw supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Q. Does SmartDraw support mobile devices?

SmartDraw supports the following devices:

Q. What other apps does SmartDraw integrate with?

SmartDraw integrates with the following applications:

Box, Confluence, Dropbox Business, Google Drive, Google Workspace, Jira, Microsoft 365, Microsoft PowerPoint, OneDrive, Trello, WordPress

Q. What level of support does SmartDraw offer?

SmartDraw offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for SmartDraw.