SmartDraw

SmartDraw

Diagram tool to draw any type of chart or diagram

4.1/5 (69 reviews)

SmartDraw Overview

SmartDraw offers a full suite of diagrams, templates, tools and symbols to design anything. Use SmartDraw to make flowcharts, residential & commercial floor plans, organizational charts, CAD & engineering diagrams, electrical designs, landscape designs, network diagrams, app & site mockups, wireframes and more. SmartDraw automates much of the drawing process, users can add, move, and delete shapes and the app is smart enough to realign and fix drawings as you go.

With easy file sharing and integrations with Confluence, Jira, MS Office, GSuite Apps, Trello, Box and more, SmartDraw is the best option for file storage, sharing and collaboration. SmartDraw allows you to import, edit and export Visio files (VSD & VSDX), as well as import, edit and save Visio stencils. SmartDraw is available online and off, allowing you to make diagrams whenever and wherever needed. SmartDraw offers free, US-based phone and email support, so help is always there if you need it.

Try SmartDraw today and see how SmartDraw can make your diagramming, and work day, much easier.

Pricing

Starting from
US$6,00/month
Pricing options
Free Trial
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

SmartDraw Reviews

Overall rating
4.1/5
84% positive reviews
32
Excellent
26
Very good
5
Average
0
Poor
6
Terrible
Gerson C.

SmartDraw a powerful tool for diagramming, drawing, layout and more.

Used Weekly for 6-12 months
Reviewed on 2018/02/08
Review Source: Capterra

It is perfect for drawing projects, has a wide range of templates that make it easier for you to work and all the types of diagrams you need (at least it is for my IT area), it has a desktop and online version that allows you to work in any place, it is very useful.

Pros

SmartDraw is a very complete plication for all types of diagrams that you need, has great virtues with respect to Visio that can be considered the number one in the market or at least used, when you need to diagram a project from the basic algorithm to the more complex gantt diagrams , this tool is very useful, it makes you much easier in work (in my experience much easier to use than Visio) the connection between diagrams is simpler, since finishing a diagram makes it much easier to do the following, has a wide range of options and templates that help you in the creation process, contributing to the development of diagrams for systems that you are going to develop, a very useful tool for projects where you need to correctly capture what you want to develop, use it, try it for yourself.

Cons

Its main against is the price, the full version is very expensive although it allows you to enjoy the desktop version and its cost is very high, I think you should download it to compete more in the market.
The speed of the online version sometimes fluctuates negatively, it is a mistake that must be corrected.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Diana M.

Unstable and Quirky - Danger - Lost Work Zone

Used Daily for 6-12 months
Reviewed on 2018/08/21
Review Source: Capterra

The only benefit I have received is when I quickly print what I am working on, so that this horribly unstable and unpredictable program will not just lose it and delete even saved work from its memory. When you want to make certain measurements, you will never be able to do so, because it only allows "anchored" points to be measured - not the item or space you wish to measure. It is impossible to scale down their furniture selections/templates because they have it set to scale down the width, when all you want to change is the length. It has been a disappointing waste of time and money.

Pros

I has little to say for Pros: because it is just as easy to draw boxes without having this program. I learned every feature and applied all of the program's features. It is likely that you could get a beginning design to give to someone, as a simple floor plan, if that is what you need. But be sure to print it to preserve your work after each little change.

Cons

Customer service is practically nil and there is no "help" or troubleshooting. If you try to contact them for support, you have to wait and see if they will send you an email the next day - and they usually won't. If you get the email, it does not remotely address the trouble or offer to talk you through it if their "solution" or instruction is not on point. Really disappointing. There is no auto save unless you are working in the Cloud for this program. Further, it constantly just stops and closes itself - and dumps all of your work during that session, even if you have been saving! So, then the hours of work are permanently lost - no kidding, EVEN if you pushed save. If you use it, you must remember to save, save, save - after each little line or inclusion and then print. Then close the program before its instability causes it to just close itself as to the design you are working on. If you don't close it down, you will lose all of your work. Then - get this - when you reopen a file after it has decided to shut down, it says that there is a recovered work file and asks if you want to open it and recover it. If you say "yes" the program shuts down again, over and over and over. It is so unstable that it can't hold up to the tasks it claims to be performing with its features, such as layers, measurements, inserting photos, etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

1.0/10
Verified Reviewer

Great platform for simple submittal drawings.

Used Weekly for 1+ year
Reviewed on 2018/01/10
Review Source: Capterra

If you are trying to do small professional projects, or simply create a blueprint of you home, SmartDraw's ease of use and robust set of options make it the smart choice over competitors.

Pros

Where this software really shines for our business is its ease of use for submittal drawings when bidding and creating contracts for jobs. It allows us to empower our salesmen to create their own submittals without the expense or training needed for some of the more "professional" suites. This means for smaller projects we do not need to tie up our senior estimators, leaving their time free and better spent with CAD. What this means is that for job cost, we are able to use lower wage employees to perform simpler tasks and not eat into the margins of a job from utilizing higher paid engineers.

Cons

It can be a bit finicky in trying to get it to do exactly what you want it to do. Its ease of use sometimes means that you are fighting those very elements that make it easy to make it do what you want it to do. Snap to grids and the like, while toggle-able, provide an annoyance when they should "just work".

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rohit Y.

Great tool for business analyst activities

Used Daily for 2+ years
Reviewed on 2019/04/04
Review Source: Capterra

Pros

Can create your mind maps and complex flowchart of any kind with ease.
Using it on office desktop and well integrated with Microsoft office suit. Also compatible with google docs which is very helpful

Cons

So i didn't find anything and i will strongly recommend this for pm and business analyst activities.

Response from SmartDraw

Hi Rohit,

Thank you for taking the time to write a review, I'm happy to hear SmartDraw worked well for you. If you need anything, please do not hesitate to reach out.

US: 800-768-3729
International: +1 858 225 3300
email: [email protected]

-Chris

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Nicky T.

Basic floor plans but easy to use

Used Daily for 6-12 months
Reviewed on 2019/04/25
Review Source: Capterra

I've used other floor planners and this one is definitely the easiest to use at a great price.

Pros

It's very easy to draw up a basic house floor plan.

Cons

Limited symbol options specific to interior design. If you use too many JPEG images within the file the system struggles to convert to PDF. (which isn't the case with my other design software). Often glitches when opening files and/or is very slow to open existing documents.

Response from SmartDraw

Hi Nicky,

Thank you for the positive review and for the feedback. I'll pass the review along to our development team, so we can take a look at the PDF export and file opening issues you mentioned. If you reply back to me, or contact our support using the below info, we can further investigate and help. If there is any other way we can be of assistance, please do not hesitate to reach out to us.

International: +1 858 225 3300
US: 800-768-3729
email: [email protected]

-Chris

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

SmartDraw Pricing

Starting from
US$6,00/month
Pricing options
Free Trial
One Time License
Subscription
Value for money

Single User: $9.95 per month, billed annually

Multiple Users (for 5+ users): $5.95 per month, billed annually

SmartDraw Features

  • API
  • Drag & Drop Interface
  • Third Party Integration

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • Document Storage
  • File Management
  • Permission Management
  • Projections
  • SSL Security
  • Search Functionality

Additional information for SmartDraw

Key features of SmartDraw

  • Add photos and images
  • Add, delete or move shapes with auto adjusting
  • Automatic formatting
  • Available in 100 languages
  • Chart-based diagrams
  • Collaboration tools
  • Create and edit diagrams online
  • Design themes
  • Diagramming
  • Drag & drop interface
  • Export to PDF& MS Office
  • Free phone and email support
  • Graph-based diagrams
  • Import, edit and export Microsoft Visio files
  • Integration with Confluence, Jira, MS Office, GSuite & more
  • Over 4,500 templates and 34,000 built-in symbols
  • Over 70 different types of visuals
  • Platform independent: work from Windows, Mac, Linux
  • SOC 2 certified
  • Save to Dropbox, Google Drive, or OneDrive
  • Schematic diagrams
  • Share diagrams with a link

Benefits

  • SmartDraw includes more diagrams, templates, tools and symbols than the competition, so you never need to start with a blank page.

  • SmartDraw allows for online and offline access, with the ability to access and use SmartDraw from any internet connected device.

  • SmartDraw includes a full Visio® import and export. You can import, edit and export Visio® files (VSD & VSDX) as well as import, modify and save Visio® stencils.

  • SmartDraw offers integrations allowing for easy file storage, sharing and collaboration, including: Confluence, Jira, MS Office, GSuite Apps, Box, Trello and more.

  • SmartDraw's automated features allow you to import files and have diagrams automatically created for you. You can also add, move and delete shapes with a simple button or mouse press, and have them automatically connected and formatted properly.

  • SmartDraw FAQs

    Below are some frequently asked questions for SmartDraw.

    Q. What type of pricing plans does SmartDraw offer?

    SmartDraw offers the following pricing plans:

    Starting from: US$6,00/month

    Pricing model: One Time License, Subscription

    Free Trial: Available

    Single User: $9.95 per month, billed annually

    Multiple Users (for 5+ users): $5.95 per month, billed annually

    Q. What are the main features of SmartDraw?

    SmartDraw offers the following features:

    • Add photos and images
    • Add, delete or move shapes with auto adjusting
    • Automatic formatting
    • Available in 100 languages
    • Chart-based diagrams
    • Collaboration tools
    • Create and edit diagrams online
    • Design themes
    • Diagramming
    • Drag & drop interface
    • Export to PDF& MS Office
    • Free phone and email support
    • Graph-based diagrams
    • Import, edit and export Microsoft Visio files
    • Integration with Confluence, Jira, MS Office, GSuite & more
    • Over 4,500 templates and 34,000 built-in symbols
    • Over 70 different types of visuals
    • Platform independent: work from Windows, Mac, Linux
    • SOC 2 certified
    • Save to Dropbox, Google Drive, or OneDrive
    • Schematic diagrams
    • Share diagrams with a link

    Q. Who are the typical users of SmartDraw?

    SmartDraw has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does SmartDraw support?

    SmartDraw supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does SmartDraw offer?

    SmartDraw has the following pricing plans:

    One Time License, Subscription

    Q. Does SmartDraw support mobile devices?

    We do not have any information about what devices SmartDraw supports

    Q. What other apps does SmartDraw integrate with?

    SmartDraw integrates with the following applications:

    Atlassian Confluence, Box, Dropbox, G Suite, Google Drive, JIRA Software, Office 365, Trello, Trello, Wordpress

    Q. What level of support does SmartDraw offer?

    SmartDraw offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials