---
description: Learn how Microsoft Forms can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Microsoft Forms Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/589/forms-automation/software) > [Microsoft Forms](/software/2057516/microsoft-forms)

# Microsoft Forms

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> The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback.
> 
> Verdict: Rated **4.6/5** by 320 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 320 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 229 more

## Features

- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Visualization
- Feedback Management
- Forms Creation & Design
- Forms Management
- Live Results Sharing
- Multi-Channel Distribution
- Quizzes
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Web Forms

## Integrations (4 total)

- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams

## Support Options

- Email/Help Desk
- Chat

## Category

- [Forms Automation Software](https://www.getapp.za.com/directory/589/forms-automation/software)

## Related Categories

- [Forms Automation Software](https://www.getapp.za.com/directory/589/forms-automation/software)
- [Polling Software](https://www.getapp.za.com/directory/1061/polling/software)
- [Survey Software](https://www.getapp.za.com/directory/234/survey/software)
- [Form Builder Software](https://www.getapp.za.com/directory/3893/form-builder/software)

## Alternatives

1. [Typeform](https://www.getapp.za.com/software/91581/typeform) — 4.7/5 (945 reviews)
2. [UmfrageOnline](https://www.getapp.za.com/software/131259/enquetes-maken) — 4.6/5 (1553 reviews)
3. [Google Forms](https://www.getapp.za.com/software/112857/google-forms) — 4.7/5 (11363 reviews)
4. [SurveyMonkey](https://www.getapp.za.com/software/2371/surveymonkey) — 4.6/5 (10426 reviews)
5. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)

## Reviews

### "Great form for productivity" — 5.0/5

> **Samuel** | *09 February 2025* | Logistics & Supply Chain | Recommendation rating: 7.0/10
> 
> **Pros**: It's great for non technical user and easy to setup on the go
> 
> **Cons**: It is limited in term of customization using codes and brand materials
> 
> Microsoft forms has being a great tool in achieving my daily goals as a marketer, it's easy to deploy for data collection and easy to manage at the back end, I strongly recommend

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### "What else could I ask for?" — 5.0/5

> **Anonymous User** | *03 December 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Export data as excel is awesome, as well as all the variaty of questions types and fields
> 
> **Cons**: I thing UI design is poor and unactractive for many people
> 
> I have used Microsoft forms for suverys which gave me a better understanding of my customers interest just by sending them a link

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### "It was the first but has little advantage today" — 3.0/5

> **Sean** | *22 November 2025* | Marketing & Advertising | Recommendation rating: 4.0/10
> 
> **Pros**: The credibility that comes with Microsoft products. There are plenty of existing users and Microsoft is likely the selected enviorments in certain verticals, so it's useful to be familar with
> 
> **Cons**: I still don't know why Microsoft Forms is paid when Google Forms and all the others Forms are free. Other than being the first, I don't see a competitive advantage.

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### "Microsoft Forms is easy" — 5.0/5

> **Joanne** | *14 December 2025* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: So many templates to use, creation of surveys. Quick and easy to gather data when needed in a short period.
> 
> **Cons**: Don’t really least like anything about Microsoft Forms. It’s a great program and with so many alike out there give Microsoft a try.
> 
> I found Microsoft Forms simple and easy to use. I was able to navigate fairly easily and create professional surveys and other forms.

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### "An excellent option for 365 organizations" — 4.0/5

> **Aaron** | *19 December 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: Forms is an excellent product for surveys and forms, internal and external, and a critical part of the 365 organizational suite.  It can integrate with Lists and Power Automate to increase functionality, and has many options for controlling settings and security.  The synced results spreadsheets are extremely helpful.
> 
> **Cons**: The way you have to designate a Form to a personal account or a Team is a little goofy and can have some unintended consequences if not carefully managed (who has access, etc.).  It's also very easy to create forms, but a little too easy to change them.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2057516/microsoft-forms)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/microsoft-forms/> |
| en-AE | <https://www.getapp.ae/software/2057516/microsoft-forms> |
| en-AU | <https://www.getapp.com.au/software/2057516/microsoft-forms> |
| en-CA | <https://www.getapp.ca/software/2057516/microsoft-forms> |
| en-GB | <https://www.getapp.co.uk/software/2057516/microsoft-forms> |
| en-IE | <https://www.getapp.ie/software/2057516/microsoft-forms> |
| en-NZ | <https://www.getapp.co.nz/software/2057516/microsoft-forms> |
| en-SG | <https://www.getapp.sg/software/2057516/microsoft-forms> |
| en-ZA | <https://www.getapp.za.com/software/2057516/microsoft-forms> |
| pt | <https://www.getapp.com.br/software/2057516/microsoft-forms> |
| pt-PT | <https://www.getapp.pt/software/2057516/microsoft-forms> |

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