ConsignPro
About ConsignPro
ConsignPro is the one-stop, fully integrated micro-retail management system that allows you to create, manage and track inventory, sales, staff, and more.
This software is designed to handle any business that needs an organized flow of items in and out of the store, and a fully automated process for keeping track of customers and their purchases. The reporting features allow you to print reports for customer viewing, including individual transaction details and customer balances, as well as the ability to run reports with customer names removed for compliance with privacy laws.
It is ideal for larger businesses looking for a completely integrated and automated solution from computers to cash registers. It offers online, desktop, and mobile solutions.
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Reviews
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Review Source
Overall rating
- Ease of Use
- Customer Support
Reviewed on 2011/06/23
I have a gallery selling handmade in America items, by artists in small studios. For the first few...
I have a gallery selling handmade in America items, by artists in small studios. For the first few years, we were entirely consignment. A tip from a similar shop about ConsignPro led us to purchase that software about 10 years ago, shortly after opening our shop. Until then, we did all receipts and calculating by hand, which of course, led to a number of mistakes.
We wanted software that would:
a) track inventory
b) make it easy to keep one artist's inventory list clean and easy to find
c) make month-end commission check writing easy
d) be easily updated, allowing for easy returns and easy input of new work
e) have some mechanism for customer tracking
f) be easy to train staff to use
g) make it easy to track daily, weekly, monthly, annual sales numbers
The implementation was about as easy as it can get. We purchased the software, the receipt printer, and a cash drawer. I'm not too bad with computer installations, but don't do it often enough to be anything like an expert. I found it very easy to install everything, and get all those pieces to work with each other.
Over the years, when problems have come up, the support staff have been very quick with help and response. The annual service plan is absolutely worth it. We would've been lost without it several times over the years. And they've never made me feel stupid, either. I value that.
The ConsignPro system was also easy to expand, as I moved beyond only selling works on consignment. The system makes it easy for me to determine the number that relates to the seller and the item. I created a system in which consigned artists all have a 100 number assigned to each individual. An additional three numbers relate to the specific item that artist made. The commission amount is automatically calculated. With purchased items, I assign a 500 number to each artist, plus the specific three-digit number relating to the specific item. These are marked at a 100% commission rate so I can correctly track those sales. Easy as pie!
I can also track customer purchasing, but only in amounts. I figured out a way to track each customer's purchases with a given calendar year by adding the last two digits of that year to the customer's last name. Without doing that, it can only calculate the total, accumulated sales of a customer. This new method helps me offer customer rewards more effectively. This is the only element of the software that I wish had improvement, but I like the other aspects so much that I continue to use it.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Consign Pro/The Right Program for You
Reviewed on 2020/06/11
A very good company that respects their customers and a great response time on helping if you do...
A very good company that respects their customers and a great response time on helping if you do have questions. You feel valued as one of their customers so you can help your customers!
Pros
I purchased an existing clothing consignment business that had the Consign Pro program. The ease of learning and using the program was very user friendly. The accuracy of keeping track of sales for each customer was great. Whenever I did have a small problem the Consign Pro team was always helpful and knowledge and easy to get ahold of. I highly suggest getting their support add on program, it will pay for itself after just one time. I highly recommend this program for anyone in the consignment world!
Cons
The only thing I had a little trouble figuring out at first was how to get into a specialized report if someone wanted a certain date or end of year for taxes but once the team explained it was easy. Read your manual that comes with the program and it explains things really well.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Buyer beware
Reviewed on 2016/12/08
We are a buy, sell and trade business that has been in business for many years. We have been using...
We are a buy, sell and trade business that has been in business for many years. We have been using CP for many months now and have been astounded at the poor performance and inaccuracies in the reports. Recently, after a software update that CP did, the cost of goods sold on most of our clothing items simply stopped populating on our income statement. After multiple refusals to even look into the problem, and after letting them know that we were considering legal options, they finally fixed the problem. When we let CP know that we had no other choice but legal action, this was the response: "Read your End User License Agreement before wasting money on an attorney". This was only one of many many issues we have had with this system. We are willing to work with all of the technical issues but what has made this company so difficult and stressful to work with are the rude and dismissive responses that we have become accustomed to when we request technical support. Unfortunately, many of these issues did not become apparent until several weeks after the system was set up and we had already spent a lot of time and money on the system and the setup. I can not recommend this software to any business but especially not to a buy sell trade business.
Pros
The tag printing and register work fairly well.
Cons
We have experienced multiple inaccuracies with the reports and our requests for technical support have been met with rude and dismissive responses.
Response from Visual Horizons Software
Hi Amanda. I'm sorry you received less than perfect responses to your issues. We've had over 5,000 customers use our ConsignPro reports, including bookkeepers and accountants, and all can get the figures they need to run their business and report sales taxes. While I'm not sure how your needs differ, I look forward to working with you to resolve them!
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent tool for your business, could not run my shop without this prouduct,
Reviewed on 2017/09/26
I really cannot run my business without this. It keeps everything in its place and organized.
I do...
I really cannot run my business without this. It keeps everything in its place and organized.
I do not have one negative thing to say about consign pro. I love, love, love this software. I have seen others and this is in my opinion the best and easiest out there. Some folks are not computer savvy, well you don't have to be to it really easy to use. They will walk you thru anything you do not understand.
Pros
The Software is very user friendly. Even a child can use this product. When I say a child can use this I don't mean that it is not a powerful tool for your business. It keeps track of all my consigners, we have over 4 thousand active consigners. Without this tool this would be a lot of paperwork to keep track of. The best tool we own this is defiantly the hub of our shop. The support Is super fast, I have talked with on the customer rep whenever I have a problem, which is not often most problems are due to a storm or just human error. They are always available on the spot to get me up and running.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ConsignPro Review 2016
Reviewed on 2016/12/09
I could not ask for a better system of keeping my business information up to date! Every aspect of...
I could not ask for a better system of keeping my business information up to date! Every aspect of my consignment business is documented easily and quickly with ConsignPro. Customers appreciate the ease of finding merchandise information on the color tags, which hold comprehensive data. It is easy to locate store merchandise with ConsignPro, whether it is to pull items for return/donation or to find a specific item for a customer searching for it. The end of day reports are invaluable, as are the end of year reports. The staff is incredibly knowledgeable on every single little detail of the ConsignPro program. It amazes me every time I have to call for support! (Allyson I love you!) I would encourage anyone who uses this wonderful program to take advantage of the ConsignPro cruises and/or resort conferences. I have attended 2 so far and have walked away with so many new tips and a better understanding of everything the system can do to help my consignment business. There is none better!!!
Pros
ease of tagging items
being able to offer consignors a way to track their items
makes payout easy
variety of reports that are available
Cons
nothing comes to mind
ConsignPro FAQs
Below are some frequently asked questions for ConsignPro.Q. What type of pricing plans does ConsignPro offer?
ConsignPro offers the following pricing plans:
- Starting from: US$129.00
- Free Trial: Available
Lease pricing starting at $129/month or purchase for $995 (free financing)
Q. Who are the typical users of ConsignPro?
ConsignPro has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does ConsignPro support?
ConsignPro supports the following languages:
English
Q. Does ConsignPro support mobile devices?
ConsignPro supports the following devices:
Q. What other apps does ConsignPro integrate with?
We do not have any information about what integrations ConsignPro has
Q. What level of support does ConsignPro offer?
We do not have any information about what support options ConsignPro has
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