CollaborateMD

About CollaborateMD
CollaborateMD delivers cloud-based practice management, medical billing, and care coordination software that helps organizations manage patients. By managing the complexities of running a successful practice, you can focus on patient care and getting paid fast. With CollaborateMD, you take control of your revenue cycle from everything from patient scheduling to billing and payment processing. The solution helps improve physician workflow and patient care while reducing the time and resources required to manage your medical billing process.
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Reviews
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- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Collaborate The Cheaper Way To Server A Practice
Reviewed on 2019/04/06
Collaborate works in sync with Practice Fusion, which is the electronic medical record side, and...
Collaborate works in sync with Practice Fusion, which is the electronic medical record side, and for the price, it is amazing software. Collaborate MD is a billing software which is low cost and easy for people who are not the most computer savy to use. Though the reports may not be very detailed or designed with special graphic functions they are easy to read and use to follow up on the money, and the customer support is one call away and most of all always happy to assist you. It has proven for us to be dependable and great to work with.
Pros
I love the ability to print multiple charts at one time. When working with accounts where you have to review multiple accounts and print billing for them it is nice to have software where you do not have to do one chart at a time.
Cons
The reporting system is not very elaborate it is very simple and not as detailed as you may like.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Collaborate MD
Reviewed on 2021/05/12
Overall, it was pleasant. User friendly. Very easy on the eyes and very easy to train staff on in...
Overall, it was pleasant. User friendly. Very easy on the eyes and very easy to train staff on in regards to the front office aspect of the software.
Pros
The scheduling platform that Collaborate offered was very user friendly and offered a lot of features that helped our practice even when we were bringing on new hires. I liked most that in scheduling/calendar area you could at a very quick glance differentiate between scheduled, checking in, rescheduled, cancelled, and no show appointments. The "appointment box" if you will call it, also provided a glance of "appointment notes" from staff such as "collect $$$ copay" or "get new ins card" etc. That feature was very helpful across our practice since our verification and billing was a separate department than our scheduling and reception. Billing was no complicated and user friendly. Initially when I started using this program I was new to everything and had never even done billing before but due to its simplicity and ease of use it was not complicated for me, a new biller, new to the software, to pick up and start billing with ease.
Cons
There were some gaps that could use some improvements. It lacked a comprehensive referral system, It lacked management access to fine tune the automations of the application such as patient reminders, patient broadcasting, same day appointment broadcasting ex. "the provider had an emergency, pls contact office to reschedule appt" or something of the sorts. Also, pt messaging features were lacking. I could not text a pt, email a pt, or anything like that from within the system.
Reasons for Switching to CollaborateMD
Highly recommended by a friend in the same industry. I was able to have the opportunity to view the workflow of Collaborate when I was at my friends practice while it was in use and get a up close view of how the software operated.- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Customer service disaster
Reviewed on 2024/05/30
A nightmare from the very beginning and never ended.
A nightmare from the very beginning and never ended.
Pros
Don't know have not been able to use the program.
Cons
The worst customer service i have ever had.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CMD is easy to use and reliable
Reviewed on 2021/06/27
Pros
I have used other billing softwares but CMD is easy to use and very reliable. There are add on features that can be utilized if wanted, but you don't have to pay for things you don't need.
Cons
It would be great to customize reports more easily.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product - Easy to Use!
Reviewed on 2021/06/24
Pros
I love the easiness of using CollaborateMD. It's an easy system to learn and to teach others. Everything flows nicely from one screen to another. I also love that you can customize reports and export them into formats that can be edited for future use.
Cons
I wish customer service was a little more attentive and helpful.
Alternatives Considered
AdvancedMD EHRReasons for Choosing CollaborateMD
Medware is awful and AdvancedMD is harder to use with less customizations.Switched From
AdvancedMD EHRReasons for Switching to CollaborateMD
Ease of use.CollaborateMD FAQs
Below are some frequently asked questions for CollaborateMD.Q. What type of pricing plans does CollaborateMD offer?
CollaborateMD offers the following pricing plans:
- Starting from: US$225.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Web-Based Solutions for Practice Management & Medical Billing Starting at $225/Month* *Monthly pricing per rendering/attending provider.
Q. Who are the typical users of CollaborateMD?
CollaborateMD has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does CollaborateMD support?
CollaborateMD supports the following languages:
English
Q. Does CollaborateMD support mobile devices?
CollaborateMD supports the following devices:
Q. What other apps does CollaborateMD integrate with?
We do not have any information about what integrations CollaborateMD has
Q. What level of support does CollaborateMD offer?
CollaborateMD offers the following support options:
FAQs/Forum, Knowledge Base, Chat
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