OpenPM

4.8 (25)
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Medical Billing software for the healthcare sector

About OpenPM

OpenPM is a cloud-based, versatile medical practice management software suite. It can be the backbone of running a practice or revenue cycle management company. It includes scheduling, demographic capture, insurance verification, appointment reminders, automated claim submissions, ERAs, automatic payment postings, statements (electronic and paper), and a patient online payment portal.

OpenPM is designed to help you run your business successfully. Scheduling is designed around efficiency and the availability of care providers to maximize potential revenue. Patient communications can be any combination of email, text messages (SMS), or traditional paper through the mail. Robust reporting drills-down into your business’s performance. The Business Intelligence tool helps easily recognize trends over time and provide even further insights.


Key benefits of OpenPM

Secure Web Access from Anywhere
Flexible Appointment Scheduling
Real Time Eligibility Verification
Patient Registration with Unlimited Custom Fields
Coding Error Checking by Payer
One-Click Claims Submission
Automatic Posting of ERA
Statement Processing with e-Delivery Available
Financial Reporting and Analysis
PDF or Spreadsheet Formatted Reports
Patient Payment Portal
Inter & Intra Office Messaging
Document Scanning & Management
Form Generator
Collections Management
Financial Benchmarking Graphs
And Much More…


Images

OpenPM Software - Customize your Home Dashboard
OpenPM Software - Statements Batch Dashboard
OpenPM Software - 3
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OpenPM Software - Customize your Home Dashboard
OpenPM Software - Statements Batch Dashboard
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OpenPM Software - 4

Not sure about OpenPM? Compare with a popular alternative

OpenPM

4.8 (25)
VS.
Highly reviewed

Starting Price

No pricing found
US$449.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

89
45

Integrations

3
No integrations found

Ease of Use

4.5 (25)
3.3 (376)

Value for Money

4.6 (25)
3.0 (376)

Customer Service

4.7 (25)
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Green rating bars show the winning product based on the average rating and number of reviews.

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Calyx Point

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Reviews

Overall rating

4.8 /5
(25)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.7/5

Already have OpenPM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 25
Karin
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommended

Reviewed on 2024/12/20

Great customer support. They are very responsive.

Great customer support. They are very responsive.

Pros

I love the functionality. As a biller, it is very user friendly and allows for good organizational process for claims follow-up

Cons

I don't love that the patient's date of birth isn't visible on the insurance profile screen. You have to go back to the patient or encounter dashboard to see this info. I feel like the DOB should be on the header of each screen along with pt name.

Response from OpenPracticeSolutions

Thanks for the review Karin! We appreciate your time and 10/10 rating!

Alex
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Practice Management

Reviewed on 2024/10/02

Positive, it integrates with our EMR and our clearing house. The support we have gotten from Eye MD...

Positive, it integrates with our EMR and our clearing house. The support we have gotten from Eye MD is incredible.

Pros

It is intuitive and user friendly. My staff utilizes it every minute of every day and it has improved our patient flow and patient care.

Cons

The billing integration was slow to start but Eye MD has helped us in getting it up and running smoothly.

Response from OpenPracticeSolutions

Thanks for the review Alex! EyeMD is a great partner with OpenPM!

Andrew
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

AVOID - simply does not work

Reviewed on 2020/09/03

OpenPM is the single largest ongoing problem in my office. I am unable to bill effectively. I do...

OpenPM is the single largest ongoing problem in my office. I am unable to bill effectively. I do not trust the software or it's representatives. Have many lost claims as a result. OpenPM is an expensive mistake.

Pros

Nothing! I can't think of a single good thing to say.

Cons

As above - simply does not work. I was able to get very few claims through without HOURS of troubleshooting. No immediate tech support available to resolve issues. Responses to requests for help are typically delayed 24 to 48 hours. Support has frequently able to resolve the issues in the short term, but is unable to identify the root problems to prevent the same issues from occuring repeatedly. OpenPM staff typically tries to shift blame to my staff - claiming I am not enrolled with insurers, that EDI links have not been set up, that ERA agreements are not in place, etc. All of this is easily verifiably not true.

Response from OpenPracticeSolutions

Thank you for taking the time to write a review. We are very sorry to hear that your early experience with OpenPM was not positive. The OPS team is very committed to serving our customers and ensuring a high level of satisfaction with our software and service.
We are pleased that our one-on-one training sessions have provided the assistance needed to get you back on track as a happy customer!

Kelly
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Practice Management Software that is a Game-Changer to grow my company

Reviewed on 2024/11/19

I absolutely love using OpenPM! The software is incredibly user-friendly, yet packed with so many...

I absolutely love using OpenPM! The software is incredibly user-friendly, yet packed with so many powerful features that make it stand out. From the intuitive interface to the abundance of tools and capabilities, it has everything I need to streamline processes and optimize efficiency.

Their customer support is phenomenal—always responsive, knowledgeable, and genuinely eager to help. It's clear that they prioritize their users’ success.

Most importantly, Open PM has been a game-changer for my company. It has not only simplified our workflows but also contributed significantly to our growth. I couldn’t recommend it more!

Pros

I love the support I get from Open PM, and I love how they are always upgrading the software. Open PM truly listens to our needs in a software and has made improvements based on our needs or ideas.

Cons

I am not sure I have anything that I do not like.

Alternatives Considered

AdvancedMD Billing Services

Reasons for Choosing OpenPM

(not Medloop but Medlook) It was not a good fit for a billing company with more than one client

Switched From

Medloop

Reasons for Switching to OpenPM

The sales team was great at Open PM, how could I not choose them. The software was also so user friendly, I knew it would be easier to train our offices on it.

Response from OpenPracticeSolutions

Kelly, thanks for the awesome review of OpenPM! We appreciate you and your business.

Marci
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Experience

Reviewed on 2024/12/13

Excellent experience and look forward to onboarding more clients!

Excellent experience and look forward to onboarding more clients!

Pros

customer support is prompt and knowledgeable.

Cons

very few kinks. most applications work seamlessly. no complaints

Alternatives Considered

eClinicalWorks and athenaOne

Reasons for Switching to OpenPM

Price, reference from other RCM company, great customer service

Response from OpenPracticeSolutions

Marci -Thanks for reviewing OpenPM!

Showing 5 reviews of 25 Read all reviews

OpenPM FAQs

Below are some frequently asked questions for OpenPM.

OpenPM offers the following pricing plans:

  • Free Trial: Available

OpenPM has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

OpenPM supports the following languages:

English

OpenPM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

OpenPM integrates with the following applications:

Phoenix Ortho EHR, TheraManager DocuTrac, WebChart

OpenPM offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for OpenPM.