Total Office Manager

Total Office Manager

3.7 (49)
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Integrated office management tool for servicing businesses

About Total Office Manager

Total Office Manager is a cloud-based and on-premise service management software designed for businesses across various industry verticals, such as HVAC, plumbing, construction, roofing, and more. It enables users to streamline various administrative processes related to work orders, accounting, payroll and job costing.

Total Office Manager allows organizations to create service agreements using built-in templates, manage inventory and track real-time field activities on a dashboard. Managers can integrate the platform with various third-party applications including QuickBooks.


Images

Total Office Manager Software - Sales Dashboard
Total Office Manager Software - Field Activity Tracking
Total Office Manager Software - Mobile-Friendly
Total Office Manager Software - Schedule Board
Total Office Manager Software - GPS Mapping System
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Total Office Manager Software - Sales Dashboard
Total Office Manager Software - Field Activity Tracking
Total Office Manager Software - Mobile-Friendly
Total Office Manager Software - Schedule Board
Total Office Manager Software - GPS Mapping System

Not sure about Total Office Manager? Compare with a popular alternative

Total Office Manager

3.7 (49)
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Starting Price

US$175.00
US$1,922.00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

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211

Integrations

No integrations found
23

Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

3.7 /5
(49)
Value for Money
3.8/5
Features
3.9/5
Ease of Use
3.9/5
Customer Support
3.8/5

Already have Total Office Manager?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 49
Nicholas
Nicholas
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Product

Reviewed on 2019/05/13

Great. I enjoy being able to connect to my guys out in the field with Aptora Mobile!

Great. I enjoy being able to connect to my guys out in the field with Aptora Mobile!

Pros

I like that it is an all in one HVAC service software. It is the only program I have to open for scheduling, and accounting. It is very nice!

Cons

The cost is a little high to maintain from year to year.

Heather
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

The Literal One-Stop Shop for a Service Company

Reviewed on 2022/01/06

Pros

I like so many things about this software I literally cannot list one. Dispatching, Estimating, the Sales Opportunity Manager (!!!), the Schedule Board... my list could go on for days.

Cons

The migration process is bumpy (we are on day 3 of using the software, training since September). I would suggest spending the extra money on bringing someone to your location for your Go Live week... be sure to plan this up front rather than waiting.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Total Office Manager

I hate everything about Spectrum. Not a good fit for a service company our size

Switched From

Viewpoint Spectrum

Reasons for Switching to Total Office Manager

It is a one-stop-shop.
Stephen
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Sad but true

Reviewed on 2025/01/06

Disappointing and expensive. Tens of thousands of dollars and no software activation. Finally lost...

Disappointing and expensive. Tens of thousands of dollars and no software activation. Finally lost confidence and Trust.

Pros

Thought it was the solution to our quickbooks dislike.

Cons

They were unable to meet any of the three deadline 1-24, 2-24 , 12-24 to get us activated.

Alternatives Considered

SAP Business One

Reasons for Choosing Total Office Manager

Looking for and all in one software. that did not glitch when transferring data

Switched From

QuickBooks Desktop

Reasons for Switching to Total Office Manager

Pricing was a consideration, and the sales job given.

Response from Aptora

We’re truly sorry to hear about your dissatisfaction, Stephen. We understand that software migration can be complex, and it seems there was some confusion between the preliminary migration, final migration, and the go-live date. Implementing new software can be challenging with only an owner and dispatcher who have limited tech knowledge. For example, this customer was upset that Microsoft Family 365 couldn’t sync with Total Office Manager, which is unrelated to Aptora’s software. Our technician explained that a Microsoft Business 365 account is required for this integration. To support you, we provided several accommodations, including a $1,200 ticket to Aptora University and a free rushed migration service valued at $8,000. At Aptora, we value more the relationship with our clients, not just the financial aspect and for that reason we offer a cancel-anytime policy. We would love to discuss how we can better support you moving forward.

Colleen
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to Use and Learn System

Reviewed on 2019/05/17

There have been some issues with e-mailing through Total Office Manager and Outlook. I know that it...

There have been some issues with e-mailing through Total Office Manager and Outlook. I know that it is being worked on and will be corrected soon but it has caused some issues in the office.

Pros

It is very easy to use and can be adjusted to how you want to use it. You create and set it up how it best suits you.

Cons

Some of the reports are difficult to find at the beginning. You have to play around a lot to find exactly what you are looking for.

Alternatives Considered

QuickBooks Enterprise

Reasons for Switching to Total Office Manager

It was more geared toward our industry being created by someone who worked in the industry.
Batbara
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This software is all you need!

Reviewed on 2022/01/05

It’s a big program so expect big things, but also expect to spend time leaning, implementing,...

It’s a big program so expect big things, but also expect to spend time leaning, implementing, modifying to get even bigger results.

Pros

Aptora is always listening to their customers and keeping the software current and updated. Customer service is amazing! It is our “does it all” program that meets and exceeds our demands.

Cons

So many options on how to do things sometimes is a little frustrating. Hind site is always 20/20
Leaning how the process you chose affect other aspects of the program. This is a pro also though

Showing 5 reviews of 49 Read all reviews

Total Office Manager FAQs

Below are some frequently asked questions for Total Office Manager.

Total Office Manager offers the following pricing plans:

  • Starting from: US$175.00
  • Free Trial: Not Available

DESKTOP SOFTWARE Hosted Version: Enterprise Edition - $2,500 Initial Setup Fee User Licenses - $175.00 (each user) On-Premise: Enterprise Edition - $12,500 User Licenses - 5 Users are Included, $1,000 Each Additional (one-time fee) MOBILE SOFTWARE Hosted Version: Mobile App - $2,000 (one-time setup fee) User Licenses - $125.00 Each (none included) On-Premise: Mobile App - $10,000 User Licenses - 10 Included, $500.00 Each Additional (one-time fee)

Total Office Manager has the following typical customers:

11–50, 51–200, 201–500, 501–1,000

Total Office Manager supports the following languages:

English

Total Office Manager supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Total Office Manager has

Total Office Manager offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Total Office Manager.