OSS360

About OSS360
OSS360 is an integrated turn-key solution and a carrier-grade convergent billing solution available on an open architecture platform that supports all prepaid and post-pay telecom-related technologies across all operations support systems.
OSS360 allows users to streamline root cause analysis, reduce OPEX disaster recovery costs, and determine the system configuration using subscriber sizing and usage record volumes. It also captures new lead contact details, requests, tasks, and requirements and delivers products as well as customized service quotes. It assigns leads to sales and marketing teams to make sure leads are followed up and deals are closed.
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Overall rating
- Ease of Use
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Great solution!!!
Reviewed on 2013/04/26
We knew that we would realize some cost savings by merging our wireless, wireline, internet and...
We knew that we would realize some cost savings by merging our wireless, wireline, internet and IPTV billing systems into a single solution. What we did not expect is staff coming to management for more work because they were out of things to do. CFO, Strata Networks
Pros
OSS360 has been the right solution for our company. We have a variety of services that we offer, each with its own billing and customer care requirements. We have been able to streamline our processes and automate many of the functions that we previously did manually. Advantage 360 staff are knowledgeable, professional and easy to work with.
Cons
Because the system is so robust and versatile it takes a bit of work to get the back end set up, but once it's in place it's not difficult to manage and maintain.
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Review Source
Overall rating
- Ease of Use
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APUA_Review
Reviewed on 2013/04/30
After several years and two failures with previous software vendors in our quest for a truly...
After several years and two failures with previous software vendors in our quest for a truly convergent billing system for our wireline, wireless, data and internet business services, Advantage360's software offered all the functionality and capability that we sought. With the threat of liberalization of the Telecoms market and the emergence of new competitive forces quickly approaching, Advantage360's staff adeptly stepped up to the challenge and helped us meet our critical deadlines for migrating off our legacy billing system. Thanks to Avantage360 we are better poised to be more creative and flexible in our product offerings which is vital for our remaining a viable entity in what will be an extremely competitive Telecoms marketplace. We are very pleased to have forged a relationship with them
Pros
Very feature and functionality rich.
Excellent support response
Cons
Non to speak of
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Review Source
Overall rating
- Ease of Use
- Customer Support
OSS360 Is a great solution!
Reviewed on 2013/04/29
Advantage 360 has provided us with the flexibility to offer our customers new services, plans, and...
Advantage 360 has provided us with the flexibility to offer our customers new services, plans, and billing options with its standard features. It has also significantly reduced our staff's workload due to its streamlined functionality. We value our relationship with Advantage 360 and look forward to expanding our use.
Pros
Very flexible. Consolidates many customer functions into a single software solution. The Company is constantly looking for ways to enhance the system.
Cons
The system has so many options, it is almost impossible fully implement them all at once. Our approach is to continually implement functionality as time and schedules permit, allowing us to master areas of the system while still adding new functionality for our end-users.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Would absolutely recommend to different people
Reviewed on 2020/04/24
Pros
This program is incredibly easy to use and very user friendly. The customer service was also incredibly helpful and insightful.
Cons
There are no cons to speak of
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Review Source
Overall rating
- Ease of Use
- Customer Support
A360 Review
Reviewed on 2013/04/26
I would recommend Advantage 360 to other Telco companies based on my dealings with their entire...
I would recommend Advantage 360 to other Telco companies based on my dealings with their entire team.
Pros
The excellent Support and Customer Service received from Advantage 360 staff met all our business requirements. They are innovative and responsive in providing solutions to all out demands. This is a great company and we look forward to growing out business with their support.
Cons
Not applicable
OSS360 FAQs
Below are some frequently asked questions for OSS360.Q. What type of pricing plans does OSS360 offer?
OSS360 offers the following pricing plans:
- Free Trial: Available
Please contact Advantage360 Software for pricing details.
Q. Who are the typical users of OSS360?
OSS360 has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does OSS360 support?
OSS360 supports the following languages:
English
Q. Does OSS360 support mobile devices?
OSS360 supports the following devices:
Q. What other apps does OSS360 integrate with?
We do not have any information about what integrations OSS360 has
Q. What level of support does OSS360 offer?
OSS360 offers the following support options:
24/7 (Live rep), Chat
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