QAD Redzone

From the start of our partnership with QAD Redzone, every individual we came in contact with was incredible to work with on multiple occasions. Their team does an excellent job of including your team in their constantly growing community. Also, the coaching that is offered in extremely beneficial to the successful implementation of the system, as well as offering insight to improve current manufacturing processes. Each coach has prior experience of their own in various manufacturing roles, which helps to not only understand your company's processes, but also to connect with the frontline workers that will be using Redzone daily. Our coach, [sensitive content hidden], was extremely helpful and incredible to work with each time she was on site. Lastly, the ability to both measure our performance and constantly communicate in real time are two of the major benefits we experience daily. The ease of communication from the essential front-line employees to the executive team instantly became easier and integral to our daily operations. By also showing a real time measurement of performance, each line consistently encourages one another to "stay in the green" and produce high quality products at extremely efficient rates. Overall, our implementation and partnership with Redzone has proven to be a beneficial addition!

I wouldn't necessarily consider this a con, but from the beginning, your team's Redzone "champion" will be required to gather a lot of information that is essential to allowing the system to function properly. The toughest information to gather involved the naming of downtime codes and establishing a correct TMAX rate. With the amount of experience Redzone has in the creation of these essential items, having a Redzone employee on-site for this phase would be extremely helpful. The gathering of this critical information would run much smoother with a Redzone presence on the production floor.

Redzone has provided us with a tool to help our front-line workers have a voice to communicate with their team. The use of Redzone has brought supporting departments together with our production team to work as one unit to solve problems and improve processes. Not only does Redzone provide a ton of useful data, but it has also provided a cultural shift and created a more positive, engaged environment.

We found that the install of Redzone was a little worrisome for our front-line workers. Before installing, some felt like it was a tracking tool for management to track employees, with a lot of meetings to discuss what we want to use the tool for (to give a voice to the workers and help them) the team really bought into it and became more positive. i would say that this is very important and that management at ALL levels should be engaged and supportive.

Redzone gives us unprecedented insights into our production process and helps us identify trends we can use to increase our productivity and efficiency. The compliance module helps us fulfill our regulatory obligations easily and without paper.

Importing products and equipment can be a bit quirky on the initial upload if you don't have everything in the exact format required. We had issues with this but it's likely because we haven't done many product conversions similar to this before.

Since Redzone is designed to work with Apple's iOS platform, everything 'just works' between the various supported devices. You can run the programs on computers with M-series processors but it would be really nice if there was a web based option for management users who can't/won't use an iPad.