MatrixCare Skilled Nursing Facility

About MatrixCare Skilled Nursing Facility
MatrixCare’s Skilled Nursing software is built to meet the specific skilled nursing facilities. Our industry-leading EHR solution features clinical decision support to guide clinicians at the point of care with evidence-based practices that can reduce readmissions and boost reimbursement.
Our software includes Clinical Advanced Insights, a machine learning tool that provides clear, easy-to-understand dashboards that give clinical staff real-time insights and alerts. They can then take informed action to prevent falls and rehospitalizations, to effectively manage costs and risks. Built to support complex diversified health networks, MatrixCare gives users analytics, accounting and revenue cycle management features in one platform.
Key benefits of MatrixCare Skilled Nursing Facility
Flexible software can be customized to meet your residents’ wide-ranging care needs.
Intuitive dashboards empower staff and enhance decision-making.
Our comprehensive solution integrates with both acute care and other out-of-hospital provider systems to enhance collaboration and strengthen referral relationships.
Top-notch implementation planning and execution minimize disruptions, and ongoing training and support help your staff confidently become expert users.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Healthcare Documentation Review
Reviewed on 2019/04/07
In our line of work, which is healthcare, nurses do a lot of documentation, which is the legal way...
In our line of work, which is healthcare, nurses do a lot of documentation, which is the legal way to do it, but due to the stress of trying to finish their documentation, they forget the real essence of nursing, which is patient care. Quality patient care is not provided when nurses have to worry about documentation and whether or not they will finish charting on time.
Pros
What I like most about MatrixCare is that you can just answer specific questions that are relevant to your line of work and you don't have to worry about the irrelevant questions. You just save your answers and your tasks are done!
Cons
What I do not like about this software is that they have to put a lot of questions in there instead of simplifying it --- although we do not have to answer all of them, I think it is a waste of time and effort putting them there in the first place.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thankful we went with MatrixCare
Reviewed on 2021/01/22
Excellent and very responsive!
Excellent and very responsive!
Pros
It is very comprehensive and meets all of our clinical, admission, census, and billing needs.
The BEST part is MatrixCare is always upgrading and improving as the needs change, changes are not based on what programmers think would be cool, changes and improvements are all based on the input and feedback from users!
Implementation process was AMAZING!!! Full road map provided to implement system, ongoing support throughout process, customized to our needs, and full optimization review at the end to determine what needs greater focus to maximize.
Cons
I really have n0 complaints regarding the product or services.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Antiquated and out of touch with today's world
Reviewed on 2021/03/03
SNF was ok. You folks are clueless about Senior Living other than nursing home.
SNF was ok. You folks are clueless about Senior Living other than nursing home.
Pros
The nursing home software.
The outstanding tech support folks
Cons
What a mess!
1. We were told in 2013 when we bought this for our nursing home, that "they" were putting in a fix for the phone numbers to "jump" from one space to the next. Almost 8 years later, "they" have never done this.
2. You can add physicians from your corporate capabilities but you cannot add a pharmacy.
3. There are SKADS of mandated fields that should be optional. Example - you may or may not need the email of a physician or his/her NPI number but those are mandated - wastes a LOT of time for facilities that will not ever use those. Same with addresses, etc.
4. On billing, the scripts should be editable by us, not Matrix. What a hassle to get the size and language changed - it's an act of god!
5. You cannot sort a report that lists everyone who has X pharmacy! Hello? That's just plan foolish
6. On reports the date does not default to current date and then you change from that if needed - cumbersome and illogical
7. It is soooo out of touch with the world. We have IL and AL but Matrix calls everyone PATIENTS! Seriously? Nursing home people are RESIDENTS and at the very least, IL and AL are residents but for many, TENANTS.
8. There is no package for logical AL - it's all sort of modified nursing home - and the language is ALL nursing home - Care Plans instead of Service Plans for example. And the meds - all completely based on nursing home.
9. I wish we had not already had Matrix for our nursing home, we sure would not have gotten it for AL.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good solid program
Reviewed on 2024/11/13
I like working with the software but being able to switch between patient or have 2 windows open...
I like working with the software but being able to switch between patient or have 2 windows open would help at times.
Pros
Easy to learn and use. Does a good job of showing needed information when I need it.
Cons
Number of clicks it takes to navigate between residents. Limitations on what I want to enter in pulldown boxes. Would be nice to be able to free text in some boxes or have other as an option. (Ex: for meds 3 days a week or every other day. There are work around but they can be time consuming and easy to forget when you don't use them often.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good review
Reviewed on 2021/01/28
We have had good overall experience with the program. It is easy for one user to teach another...
We have had good overall experience with the program. It is easy for one user to teach another user the functions needed for their daily tasks.
Pros
It is easy to use. When we first started implementing it, there was a lot of assistance with set-up and training.
Cons
The price keeps going up. There may be features added that we are unaware of and could be using. Some employees have a need to have multiple log-ins due to not being able to access certain features with their original templates. It is difficult to go back and set-up new forms or change forms. There are very few staff left at our facility that know how to navigate this process.
Alternatives Considered
Skilled Nursing Core PlatformReasons for Switching to MatrixCare Skilled Nursing Facility
We like the set-up better and ease of finding things. Easy to learn to use.MatrixCare Skilled Nursing Facility FAQs
Below are some frequently asked questions for MatrixCare Skilled Nursing Facility.Q. What type of pricing plans does MatrixCare Skilled Nursing Facility offer?
MatrixCare Skilled Nursing Facility offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
$300 per facility/month with a $20k Implementation fee. Based on bed count.
Q. Who are the typical users of MatrixCare Skilled Nursing Facility?
MatrixCare Skilled Nursing Facility has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MatrixCare Skilled Nursing Facility support?
MatrixCare Skilled Nursing Facility supports the following languages:
English
Q. Does MatrixCare Skilled Nursing Facility support mobile devices?
MatrixCare Skilled Nursing Facility supports the following devices:
Q. What other apps does MatrixCare Skilled Nursing Facility integrate with?
MatrixCare Skilled Nursing Facility integrates with the following applications:
Accushield, Aline, Attendance on Demand, Carefeed, Change Healthcare Platform, DocNow, OnShift, Prophix, SNF Metrics, SchedulePop, Senior Sign, Tapestry, Third Eye, Vena, WelcomeHome
Q. What level of support does MatrixCare Skilled Nursing Facility offer?
MatrixCare Skilled Nursing Facility offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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