---
description: Learn how Blackpoint MDR can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Blackpoint MDR Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [Blackpoint MDR](/software/2057998/blackpoint-mdr)

# Blackpoint MDR

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> Blackpoint MDR provides advanced cyber protection through a fully managed integrated ecosystem of services with intuitive capabilities that streamline security. Blackpoint MDR technology is purpose-built to provide an agile response to attacks, offering continuous visibility and protection across an ever-changing attack surface.
> 
> Verdict: Rated **4.8/5** by 36 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 36 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Blackpoint Cyber

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: Arabic, English, French, Spanish
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Monitoring
- Alerts/Notifications
- Anomaly/Malware Detection
- Behavioral Analytics
- Continuous Monitoring
- Data Visualization
- Endpoint Management
- Endpoint Protection Software
- Event Analysis
- Event Logs
- Incident Reporting
- Issue Management
- Monitoring
- Network Monitoring
- Network Provisioning
- Real-Time Analytics
- Real-Time Data

## Integrations (8 total)

- Bitdefender Antivirus Plus
- Cisco Meraki
- Malwarebytes for Business
- Microsoft Defender for Business
- Microsoft Defender for Endpoint
- OpenText Core Endpoint Protection​
- SentinelOne
- WatchGuard Endpoint Security

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [MSP Software](https://www.getapp.za.com/directory/645/managed-service-providers-msp/software)

## Related Categories

- [MSP Software](https://www.getapp.za.com/directory/645/managed-service-providers-msp/software)
- [Cybersecurity Software](https://www.getapp.za.com/directory/1035/cybersecurity/software)
- [Network Security Software](https://www.getapp.za.com/directory/1443/network-security/software)
- [Threat Intelligence Software](https://www.getapp.za.com/directory/2723/threat-intelligence-software/software)

## Alternatives

1. [N-central](https://www.getapp.za.com/software/1999255/solarwinds-n-central) — 4.1/5 (195 reviews)
2. [Cove Data Protection](https://www.getapp.za.com/software/108695/solarwinds-msp-backup-recovery) — 4.7/5 (217 reviews)
3. [N-sight RMM](https://www.getapp.za.com/software/109249/solarwinds-msp-rmm) — 4.3/5 (194 reviews)
4. [Syncro](https://www.getapp.za.com/software/2047491/syncro) — 4.6/5 (147 reviews)
5. [IT Glue](https://www.getapp.za.com/software/113707/itglue) — 4.6/5 (331 reviews)

## Reviews

### "Great MDR Solution" — 5.0/5

> **Daniel** | *24 August 2021* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: The team is easy to work with, great response time. Feel very protected.
> 
> **Cons**: Very limited control which can be looked at as positive and negative.

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### "my review" — 4.0/5

> **Toby** | *18 August 2021* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: added security of active NOC team that is monitoring with ability to shutdown before hand.
> 
> **Cons**: there just is not that much functionality involved - we install it - we verify it's working - and we wait for something to try and break in.
> 
> so far happy but we have not had any "attacks" on customer's to see the real benefit. 
Our sales team could use some help understanding and selling this product

-----

### "To Security and Beyond" — 4.0/5

> **Akhtar** | *13 August 2021* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Endpoint agent has small foot print and it works fine workstations and most of the servers.  SOC team is very active an they will send alert/email instantaneously.  Support and account reps are responding quickly and try to resolve issues.
> 
> **Cons**: I have noticed agent software triggering high CPU on some Windows Terminal servers.  Also noticed that Dashboard has integration problems with Bitdefender Dashboard.  There were few other bugs which were notified to support team and they are working on these issues to fix.
> 
> Its too early to say since we are using this product for last 3 months only.  I think a better review could be provided after 6-12 month of product use.

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### "Wonderful Product" — 5.0/5

> **Matt** | *18 August 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The continuous monitoring and threat detection are essential in today's climate for MSPs.
> 
> **Cons**: I do not have any cons about the product at this time.
> 
> We have been using Blackpoint MDR for a couple of months now and the visibility it has provided allows us to be proactive to our clients and resolve issues before they become one.

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### "Product and entire team ROCKS\!" — 5.0/5

> **Scott** | *27 August 2021* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Next gen security software and SOC that gives me peace of mind for my clients networks we manage.
> 
> **Cons**: Doesn't support MAC OS and that's all I can think of.
> 
> From our support to team with client projects, demos and executive team on large opportunities...first class org\! Had a large retailer that was hit with ransomware earlier this year and how quickly they responded to help and get their SNAP agents deployed with helped us slowly reopen the clients 100+ stores made us look great during a serious crisis with a VIP client.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2057998/blackpoint-mdr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/security-software/a/blackpoint-mdr/> |
| en-AE | <https://www.getapp.ae/software/2057998/blackpoint-mdr> |
| en-AU | <https://www.getapp.com.au/software/2057998/blackpoint-mdr> |
| en-CA | <https://www.getapp.ca/software/2057998/blackpoint-mdr> |
| en-GB | <https://www.getapp.co.uk/software/2057998/blackpoint-mdr> |
| en-IE | <https://www.getapp.ie/software/2057998/blackpoint-mdr> |
| en-NZ | <https://www.getapp.co.nz/software/2057998/blackpoint-mdr> |
| en-SG | <https://www.getapp.sg/software/2057998/blackpoint-mdr> |
| en-ZA | <https://www.getapp.za.com/software/2057998/blackpoint-mdr> |

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