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Semper

Name: Semper
Rating: 4.2 (125 reviews)

Semper

4.2 (125)

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Property Management System for Hospitality

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About Semper

Semper is a complete hospitality solution with modules for property management, conference management, reservations, POS, and more. It helps manage all aspects of hotel operations, allowing managers to streamline business processes with intuitive and interactive dashboards.

The application enables users to control stock, manage staff’s time and attendance, and process online orders. Semper offers integration with various third-party accounting systems such as Xero, Pastel, Sage One, and more.

The software helps book venues for events, generate function sheets, and communicate the event details to team members.

Pricing starting from:

R 25.00/month

Free Version
Free Trial
Subscription

Pricing plans

Free Trial

Typical Customers

Freelancers
Small Businesses (2-50)
Mid-size Companies (51-500)
Large enterprises (500 and more)

Deployment

Cloud-based
On-premise

Markets

Angola, Australia, Botswana, Eswatini, Ghana and 16 others

Supported Languages

English

Pricing starting from:

R 25.00/month

Free Version
Free Trial
Subscription

Pricing plans

Free Trial

Images

View 5 more

Features

Total features of Semper: 183

API
Access Controls/Permissions
Accounting
Accounting Integration
Activities Booking
Activity Dashboard
Activity Tracking
Alerts/Notifications

Availability Indicator
Availability Management
Bar Tab Management
Barcode Recognition
Barcode/Ticket Scanning
Bed Management
Billing & Invoicing
Billing Rate Management

Booking Management
Booking Notes
Built-in Accounting
CRM
Calendar Management
Calendar Sync
Campaign Management
Cash Management

Catering Management
Channel Analytics
Channel Management
Clock In/Out
Collaboration Tools
Commission Management
Contact Management
Content Management

Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Support
Customizable Branding
Customizable Categories
Customizable Fields

Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Delivery Management
Delivery Tracking
Discount Management
Dorms

Drag & Drop
Dynamic Pricing
Electronic Payments
Email Management
Email Marketing
Email Templates
Employee Management
Event Calendar

Event Scheduling
Expense Tracking
Extended Stay
For Bars/Clubs
For Hostel/Dorm Managers
For Restaurants
For Vacation Rentals
Forecasting

Front Desk Management
GDS/OTA Integration
Geographic Maps
Gift Card Management
Group Reservations
Guest Check-in/Check-out
Guest Communications
Guest Experience Management

Guest Tracking
Historical Reporting
Housekeeping Management
Inbox Management
Incentive Management
Inventory Control
Inventory Management
Inventory Tracking

Invoice Management
Kill Switch
Kitchen/Menu Management
Labor Cost Reporting
Lead Management
Loyalty Program
Maintenance Management
Maintenance Scheduling

Marketing Automation
Meal/Nutrition Management
Mobile Access
Mobile Payments
Multi-Channel Campaigns
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing

Multi-Channel Sync
Multi-Currency
Multi-Language
Multi-Location
Multi-Property
Occupancy Management
Offline Access
Online Booking

Online Ordering
Online Payments
Online Reservations
Opportunity Management
Order Entry
Order Management
Order Tracking
Owner Statements

Partner Management
Partner Portal
Payment Processing
Performance Metrics
Permit Management
Pipeline Management
Point of Sale (POS)
Price Optimization

Price/Margin Management
Private Rooms
Product Catalog
Promotions Management
Property Management
Purchase Order Management
Rate Management
Ratings/Reviews

Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Receipt Management
Recipe Management
Referral Management

Registration Management
Reminders
Rent Collection
Rental Management
Reporting & Statistics
Reporting/Analytics
Reputation Management
Reservations Management

Restriction Management
Revenue Management
Reviews Management
Room Availability Schedule
Room Booking
Room Inventory
SMS Messaging
Sales Reports

Sales Tax Management
Sales Trend Analysis
Search/Filter
Self Check-In/Check-Out
Separate Checks
Short/Long Term Rental
Single Property
Site Maps

Site Reservation Management
Social Media Integration
Social Promotion
Spa/Activity Management
Split Checks
Stock Management
Table Management
Task Management

Tax Management
Template Management
Tenant Portal
Third Party Booking
Third-Party Integrations
Time Clock
Tips Management
Transaction History

User Management
Utility Billing
Wait List Management
Website Integration
Website Management
Work Order Management
Workflow Management

Alternatives

Hotelogix

4.4

#1 Alternative to Semper

Hotelogix is a robust cloud-based Hotel Management System that offers next-gen capabilities needed by hotels to...

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STAAH Channel Manager

4.7

#2 Alternative to Semper

STAAH Channel Manager is a cloud-based channel management and online distribution system which assists hotel and...

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Pilot

4.9

#3 Alternative to Semper

Bookkeeping, CFO, and tax services for startups and small businesses.

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Cloudbeds

4.4

#4 Alternative to Semper

Check-in and check-out guests using an attractive drag-and-drop interface. Availability is automatically synced with...

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Reviews

Overall rating

4.2 /5

(125)

Value for Money

4.4/5

Features

4.2/5

Ease of Use

4.2/5

Customer Support

4.6/5

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Showing 5 reviews of 125 Read all reviews

Showing 5 reviews of 125

Adity

Overall rating

Industry: Hospitality
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

One of the best

Reviewed on 2019/08/22

Pros

Can be used in all areas of hospitality industry.

Cons

So far, i do not have any complaints regarding this software.

Response from Semper

Thank you for the kind words, Adity! We're so happy to see you find value in our system.

Jacomine

Overall rating

Industry: Hospitality
Company size: 11–50 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Grown to appreciate this product over others

Reviewed on 2024/01/11

I started out being totally intimidated by it, but it has grown on me and now I do not want to use...

I started out being totally intimidated by it, but it has grown on me and now I do not want to use any other system for now.

Pros

I like all the different aspects of Semper, especially all the different reports you can generate.

Cons

Some aspects are a bit over-complicated to get a hang of if you did not receive proper training from the start, e.g. setting up rates, invoice structure, etc.

Response from Semper

Thank you for sharing your thoughts on Semper. We're glad to hear that you've grown to appreciate the product, especially the variety of reports it offers. We understand your concerns about certain aspects being over-complicated without proper training, such as setting up rates and invoice structure. We appreciate your feedback and are committed to improving user experience and training resources.

It's fantastic to know that despite the initial intimidation, Semper has won you over, and you prefer it over other systems. We're here to support you, and if you have any specific areas you'd like assistance with or suggestions for improvement, please feel free to reach out. We appreciate your choice in Semper and value your feedback.

Nikki

Overall rating

Industry: Hospitality
Company size: 51–200 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 2.0 /10

Not user friendly

Reviewed on 2024/01/23

I've used other POS systems and Semper is one of the least user friendly
steps are not simple
does...

I've used other POS systems and Semper is one of the least user friendly
steps are not simple
does not take into account the pressure from waiters side in processing orders as it takes very long and becomes frustrating to use - wastes time in waiting for simple tasks to be completed (e.g. waiting for the text box to open, merging a table, splitting a table etc.)
No easy to follow User Manual for Semper Conference especially. It's difficult to understand how to use the various functions, e.g. function sheet etc. (not activated on our side)

Pros

Easy to check closed tables
Easy to re-instate closed tables
large icons for easy reading

Cons

Not user friendly
Reports are usually not very accurate or user friendly
Too many steps to complete a simple task (e.g. split and combine tables)
Very slow at times
Has many "issues" and takes very long to process table merging or voids.
Freezes often
Not reliable
Does not generate accurate reports
Not enough training done
No quick view user manual for beginners

Gerrit

Overall rating

Industry: Food & Beverages
Company size: 11–50 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 7.0 /10

All-in-all, a good functional option

Reviewed on 2024/01/23

My experience is limited to POS and Stock Control only. We do not use the reservation function for...

My experience is limited to POS and Stock Control only. We do not use the reservation function for our Guesthouse. Overall, I am happy with the product since it largely does what we need it to do.

Pros

Fairly easy to use and well suited for smaller restaurants for both POS and Stock Control. The support I have received in the past has been exemplary and problems have always been resolved fast and satisfactorily.

Cons

It would be nice to have more buttons displayed on the home screen. Having to scroll through button lists take up unnecessary time and lead to mistakes. Out of stock items are not displayed on the "Stock on Hand "report. A zero would help to assess at a glance that a product is out of stock. Dockets and Invoices are not customizable. When using formatted dockets, column widths are too wide leaving very little space for product descriptions - this, by the way, is the only support ticket that has not been resolved. I miss the ability to be able to log into the system remotely via an app in order to perform functions that are not permitted by on-site staff. Currently I need to come into the restaurant to resolve problems when I am at the restaurant.

Response from Semper

Thank you very much for your feedback.It is much appreciated.
we will make a change to teh docets to include more information as you request.
I am not sure if you are aware that we have a hosted version where you can log-in at any time and view all tables, sales etc. You can also make change from anywhere.

Bianca

Overall rating

Industry: Hospitality
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Semper Review

Reviewed on 2024/01/11

Very good. Assistance by Semper is also good.

Pros

Setup and the automatic syncronizing of the system is a plus.

Cons

No comments on this. All in order thank you.

Alternatives Considered

NightsBridge

Reasons for Switching to Semper

It was already implemented on the premises.

Showing 5 reviews of 125 Read all reviews

Semper FAQs

Below are some frequently asked questions for Semper.

Q. What type of pricing plans does Semper offer?

Semper offers the following pricing plans:

Starting from: R 25.00/month View Pricing Plans
Pricing model: Subscription
Free Trial: Available

Your business is unique. Therefore, we don’t try to put you into a box or sell you packages like our competitors do. Instead, we tailor our software around your needs to offer a more cost-effective solution. This way you only pay for what you need.

Q. Who are the typical users of Semper?

Semper has the following typical customers:

2–10, 11–50, 51–200, 201–500

Q. What languages does Semper support?

Semper supports the following languages:

English

Q. Does Semper support mobile devices?

Semper supports the following devices:

Q. What other apps does Semper integrate with?

Semper integrates with the following applications:

Amadeus, Everlytic, Galileo, GuestRevu, NightsBridge, PILOT:Suite, Pastel, Pegasus, Revinate, RoomPriceGenie, STAAH Channel Manager, Sage 50cloud Pastel, SageData, WordPress, Xero

Q. What level of support does Semper offer?

Semper offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Semper.