Expedite Commerce
About Expedite Commerce
Expedite Commerce is a cloud-based platform built for Revenue Operations and Revenue Management in sophisticated B2B companies. The platform encompasses dedicated software for Configure-Price-Quote (CPQ), eCommerce storefront, Digital Sales Room, Contract Lifecycle Management (CLM), Recurring Billing, Revenue Recognition, Revenue Forecast, and Subscription Management. The company caters to the business needs of leaders in Sales Operations, Marketing Operations, and Subscription Finance and Revenue. With a comprehensive range of tools, real-time analytics, actionable insights, and unified dashboards the platform and its solutions serve industries such as Manufacturing, SaaS, Anything-as-a-Service (XaaS), IoT, Communications, and B2B Subscriptions.
The platformโs intuitive user interface guarantees quick familiarity and ease of navigation to admins, end-users, & customers alike.
๐๐๐ฒ ๐๐๐ฉ๐๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ ๐ข๐ง๐๐ฅ๐ฎ๐๐:
๐๐๐
๐๐จ๐ง๐๐ข๐ ๐ฎ๐ซ๐ข๐ง๐ - Configuration on Expedite Commerce comprises two essential parts. Selecting the right products for your customerโs unique needs & then Configuring the selected products. Expedite Commerce offers four highly reliable selection methods to ensure your sales reps consistently select the right products and options for your customerโs quote. Configuring lets your sales reps choose the applicable options and attributes such as colors, accessories, and packages.
๐๐ซ๐ข๐๐ข๐ง๐ - Expedite Commerce provides multiple tools so you can offer your customers up-to-date & accurate pricing information. Admins can create and upload customized pricing models & assign permission levels so sales personnel can apply discounts or markups within permissible limits.
๐๐ฎ๐จ๐ญ๐ข๐ง๐ - The CPQ solution makes the quote process quick, easy, and efficient with pre-built templates. These templates include all contact, product, and pricing information, graphics, necessary terms & conditions, and signatory authorizations.
๐๐๐จ๐ฆ๐ฆ๐๐ซ๐๐
Expedite Commerce has an eCommerce solution for every type of business. Hence, a company can build ecommerce storefronts that are available for the public or customers and partners. With eCommerce, customers & partners can select products, add them to a cart, and proceed to checkout, which can also include making payments. And all of this happens without the need for interacting with the sales team. Storefronts also enable customers to access information regarding pending or past orders.
๐๐ข๐ญ๐ก ๐๐๐จ๐ฆ๐ฆ๐๐ซ๐๐, ๐ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐๐๐ง ๐๐๐ญ ๐ฎ๐ฉ:
Catalogs to - Showcase accurate listing of products & services, Sell new products, Sell parts & services for products
My Products/ My Services page to enable customers to - Manage or Update active products, Order parts for active products, Upgrade active products or service offerings
Checkout Experience to enable customers to - Add items to the shopping cart, Add or edit account information, Checkout shopping carts, Process payments
My Orders/ My Quotes page to allow customers to - View statuses of in-progress orders or quotes, View historical orders or quotes
๐๐ข๐ฅ๐ฅ๐ข๐ง๐ & ๐๐ฎ๐๐ฌ๐๐ซ๐ข๐ฉ๐ญ๐ข๐จ๐ง
Expedite Commerce enables B2B subscription businesses to manage their recurring revenues, get real-time visibility into revenue recognition and forecast, and activate end-to-end support and tracking for customer lifecycle operations. It offers tools to - maintain and grow revenue streams in an easy & automated way, launch competitive pricing strategies for recurring, one-time, & usage-based charges, manage mid-term changes such as upgrades, downgrades, and cancellations, align actuals with projected revenue for confident decision-making, and deliver superior customer experience.
From subscription billing to revenue recognition, and revenue forecast to subscription management, the Expedite Commerce platform is a one-stop solution for finance and revenue leaders looking to manage the complexities associated
Key benefits of Expedite Commerce
The Expedite Commerce CPQ software makes selling faster, easier, and more accurate. With Expedite Commerce CPQ quoting solution -
All the tasks required to send a quote can be performed on the integrated Expedite Commerce platform itself - from quote to cash.
Create the most difficult quotes easily and real fast.
Shorten the sales cycle with faster quote dispatch
Eliminate the common errors otherwise experienced while checking for pricing and item availability
Boost customer trust and satisfaction
With the Expedite Commerce CPQ Pricing solution:
Set up product and service catalog quickly and easily update it in case of changes in underlying costs, customer agreements, or even sales campaigns.
Eliminate the need for sales reps to search through customer price books as pricing can be assigned automatically to each account and its catalogs
With Expedite Commerce CPQ Product solution:
Associate products and options easily with the product configurator and leverage guardrails offered by the solution to help sales teams make the right choices
With Expedite Commerce CPQ Onboarding solution:
Get rid of prolonged and complex sales personnel onboarding processes
Train sales personnel quickly and easily with access to all essential information entered and predefined in CPQ
Enables sales reps to excel at their job without learning a lot of tribal knowledge or requiring substantial oversight.
With Expedite Commerce CPQ Product and Pricing solution, as a business undergoes change in scale, model, or offerings:
Trigger a change in scale, products, and configurations easily
Access tools for Sales Operations Managers to easily update product configurations and pricing rules
Increase the companyโs flexibility while reducing the burden on Sales Ops and IT to incorporate changes as and when required
With Expedite Commerce CPQ Signature solution:
Get out-of-the-box e-signature capabilities so customers can easily sign a quote or route it to other parties
The entire process of PO capture is automated and simplified
eCommerce
With Expedite Commerce eCommerce platform:
Businesses can increase sales by:
Entering into new consumer markets by creating a branded eCommerce experience
Attract consumer traffic and make it easier for buyers to find them and their products
Expand their presence by creating white label sites for their partners to sell their offerings directly
Businesses can gain sales efficiencies by:
Greatly reducing the volume of tasks performed and time spent by their sales and support teams by:
โค Allowing customers to self-register
โค Making purchases and upgrades on their own
โค Enabling partners to create quotes and sell on their own
โค Enabling field technicians to accurately order parts and products
Easily entering into new international markets and extending customersโ payment options by offloading - Tax, Fraud, Financing, Compliance
If a business has already implemented Expedite Commerce CPQ, it can improve customer experience further by offering customers:
A guide experience to choose the right products, parts, and services
The correct contracted price when expected
A personalized experience
Recurring Billing & Subscription Management
Expedite Commerce has taken into consideration the multiple factors that come into play within the subscription and billing environment of a B2B company. With its easy-to-use flow, real-time revenue recognition and forecast, the Recurring Billing software ensures that the following aspects (among others) are automated, easy to manage, and accurate:
โค Selling new services and hardware
โค Renewals
โค Upgrades
โค Downgrades
โค Usage components
Businesses also benefit from Expedite Commerceโs built-in functionality to offer extremely valuable reporting on the lifecycle of their customersโ subscriptions by allowing them to track:
โค New business
โค Upsells
โค Upgrades
โค Downgrades
โค Renewals
โค Potential churn and potential new business
Images
Not sure about Expedite Commerce?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Salesforce Revenue Cloud
Salesforce CPQ & Billing
Quoter
Odoo
Reviews
Already have Expedite Commerce?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Wholesale
- Company size: 201โ500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great CPQ Platform and Overall Value Proposition
Reviewed on 2019/01/12
We continue to drive customer-adoption which will further improve the ROI as customers enter their...
We continue to drive customer-adoption which will further improve the ROI as customers enter their own orders. Old habits die hard. But the Expedite Commerce system is super simple and easy/intuitive to work with and we've seen adoption continue to improve month-by-month. Our internal users have fully adopted the CPQ platform and they love it. They consistently rave about the improved professionalism and reliability of information that is being managed through the Expedite Commerce system. This has had a very positive impact on the sales of our customized products and has become a differentiator for us versus our competitors. We're developing this competitive advantage and building on that story in our industry.
Pros
The system is highly flexible and intuitive and has accommodated our needs to perform CPQ functions. It has also supported our need to manage our Installed Base of products and to allow Parts Ordering after the sale (by both internal support staff and by our customers via ecommerce). Even more importantly, Expedite Commerce has been absolutely instrumental in providing best practices and guidance all the way through the implementation process. They've not just been a "vendor" but more than any software/hardware provider I've worked with historically, they've been a true partner.
Cons
Generally, it's fairly easy to identify missed expectations, but that is not the case with Expedite Commerce. The software and the company have accommodated our needs and exceeded our expectations. The issues we experienced along the way were most often associated with our data or with unclear functional definitions on our part.
- Industry: Information Technology & Services
- Company size: 51โ200 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use and easy to start using.......
Reviewed on 2023/11/22
Pros
We are only using Configure, Price, and Quote. It was easy to teach the Salespeople how to use. An hours' worth of training and all of our reps were able to be self-sufficient using the tool.
Cons
No "cons" per se, but process improvement suggestions. I've shared the following with Expedite already but will share for all. Expedite (EC) is highly customizable. Rather than ask "what do you want", my view is show me something that is already in use and allow me to customize. Do not minimize on Professional Service. Pay the extra $s / charge the extra $s to help the customer get up and running.
Alternatives Considered
QuoterReasons for Switching to Expedite Commerce
The selection team liked that Expedite was an add-in to Salesforce. The Account Executives liked that they are able to do all of the process in Salesforce.- Industry: Computer Software
- Company size: 51โ200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Let your Sales Team create their own invoices on the fly.
Reviewed on 2023/06/27
Overall, it's been a slow process getting this software implemented. Many obstacles popped into...
Overall, it's been a slow process getting this software implemented. Many obstacles popped into play as we were trying to implement the software. Many additional services we needed were an additional expense if we wanted to implement them.
Pros
I love the fact that our sales team can now create their own proposals, add discounts, add and remove items easily by the paths we have set up. It allows us to focus more on the billing aspects and lets the sales team provide proposals at any hour of the day without waiting for the finance department to do it for them.
Cons
I do feel it is a little clunky in its ability to add items to an invoice and attach documents when sending a proposal. I would like it to offer templates for particular types of sales without having to see a list of attachments to choose.
Response from Expedite Commerce
Thanks for sharing your experience! Your insights on invoice editing and template availability are invaluable; we're on it.
Also, you may want to consider using our Digital Sales Room solution when sending quotes, designed to have templates with preloaded content or files and allowing for deeper buyer engagement.
- Industry: Computer Software
- Company size: 51โ200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good quoting tool and excellent support!
Reviewed on 2023/02/07
Support is really good and because of this tool, we do not have to have several consultants who...
Support is really good and because of this tool, we do not have to have several consultants who only work on this tool fix issues. I am very pleased with the company and product overall.
Pros
The tool is easy to use and much easier to use than the Salesforce CPQ. This tool is not overly complex and once you understand the data model it is easy to make changes. The team and support have been very helpful to answer questions and resolve concerns.
Cons
A lot of the automation is built-in workflows so it will take some time to migrate these to flow in the coming year.
Alternatives Considered
Salesforce Revenue CloudReasons for Switching to Expedite Commerce
I am told it was the ease of use and pricing. I was not with the company when it was initially implemented.Response from Expedite Commerce
Thanks for the awesome review! We're thrilled you find our tool user-friendly and a solid alternative to Salesforce CPQ. Your insight on the built-in workflows is notedโwe're always evolving. Shoutout for appreciating our support team; we're committed to making your experience seamless.
- Industry: Information Technology & Services
- Company size: 1,001โ5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great CPQ platform and the service was excellent.
Reviewed on 2023/12/27
The Expedite team was able to handle the majority of our complex business requirements and help us...
The Expedite team was able to handle the majority of our complex business requirements and help us build a system that is very easy for our sales team to use effectively. They provided support and guidance above expectations throughout the implementation cycle, and were able to help us succeed where we've had past difficulties.
Pros
Their customer service was willing to go above and beyond to understand what we needed to accomplish and help us build it. The system is very flexible and allows us to be creative in solving our needs. We love the ability to create flows and build automation to guide and control the end users experience so they are successful.
Cons
While the system is not difficult to learn, because of the breadth of options and configurability there is a learning curve to become proficient as an admin. There are some advanced features we would like to see in the product that are not OOTB at the time we implemented. Expedite has been a true partner in helping us find alternative solutions and put in feature requests for the items we wanted.
Response from Expedite Commerce
Thank you for your review! We're glad to hear that our CPQ platform and support are meeting your needs. Exciting updates are on the horizon, enhancing our platform's advanced capabilities. We can't wait to unveil what's next!
Expedite Commerce FAQs
Below are some frequently asked questions for Expedite Commerce.Q. What type of pricing plans does Expedite Commerce offer?
Expedite Commerce offers the following pricing plans:
- Starting from: US$90.00
- Free Trial: Available
Prices vary by type of users, features and functionality.
Q. Who are the typical users of Expedite Commerce?
Expedite Commerce has the following typical customers:
51โ200, 201โ500, 501โ1,000, 1,001โ5,000
Q. What languages does Expedite Commerce support?
Expedite Commerce supports the following languages:
English
Q. Does Expedite Commerce support mobile devices?
Expedite Commerce supports the following devices:
Q. What other apps does Expedite Commerce integrate with?
Expedite Commerce integrates with the following applications:
Avalara, ERP & CRM, HubSpot CRM, Microsoft Azure, OEMS, Oracle Business Intelligence, PayPal Invoicing, QuickBooks Online, QuickBooks Online Advanced, SAP Marketing Cloud, Salesforce Sales Cloud, Stripe Billing, Twilio, Zoho CRM, authorize.net, eSignatures
Q. What level of support does Expedite Commerce offer?
Expedite Commerce offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Expedite Commerce.
- Quoting Software
- Product Configurator Software
- Billing and Provisioning Software
- Utility Billing Software
- eCommerce Software
- Order Management Software
- CPQ Software
- Multi-Channel eCommerce Software
- Inventory Management Software
- Subscription Management Software
- Recurring Billing Software
- B2B eCommerce Software