About eMAR
eMAR is a web-based medication management solution that can be fully integrated with many pharmacy dispensing software systems. It is primarily used in front and back office dispensing settings to track, audit, control, and dispense prescriptions. eMAR’s unique features have been designed to meet all of the challenges associated with the dispensing process. Staff has the ability to discontinue, re-order, or place medication orders on hold directly from the eMAR administration screen. Advanced syncing capabilities are also available for using eMAR offline.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MED eCare Review
Reviewed on 2021/12/09
The product itself is great. It does the job if used correctly. The people behind the scenes...
The product itself is great. It does the job if used correctly. The people behind the scenes supping the product and the customers are fabulous and don't get the credit they deserve.
Other software firms focus on sales. They forget product development and they certainly skimp on support. This doesn't happen with MED eCare.
Pros
The Dashboard is great. It provides a clear snapshot of important management information which can be used to quickly analyse data and correct anything that needs attention.
The various reports and ease of access to data is something that saves Management a considerable amount of time when completing audits.
The product offering itself is vast and comprehensive.
Most importantly, it's the people behind the product. The support is fantastic. From implementation all the way through to live support several years later.
Cons
Not so much something with the software but generally speaking, integrations with care planning companies (at least the main players) would be hugely beneficial.
Response from MED e-care Healthcare Solutions
Jabriel, thank you so much for your feedback! We're looking forward to making your experience even better and are actively pursuing integrations with other care management software providers in the very near future.
Thanks again!
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MED e-care eMAR is a Reliable Option for LTC
Reviewed on 2021/10/21
Our overall experience has been positive. It is sometimes hard to get prompt response from support...
Our overall experience has been positive. It is sometimes hard to get prompt response from support when there is a problem, but this seems to be slowly improving over the last year.
Having used another eMAR system in concurrence, we appreciate how much easier this e-MAR is, how smoothly the integration usually works, and there are less steps for pharmacists and assistants involved as compared to other platforms.
We have had a positive response after a software update changed the refill functionality to be very confusing and time consuming. After our complaints, a change was made in a timely manner that was much more user friendly. There has been an increase in their responsiveness to requests in the last few years.
Pros
We like the visual layout of the system. It is easy to tell on one screen if all the meds for the current day have been signed off.
The integration with Kroll is almost seamless.
Cons
There is no alert to missed meds on previous days.
No scanning capabilities.
No integration with Momentum although it has been promised for years.
Alternatives Considered
CatalystReasons for Switching to eMAR
Better functionality, more user friendly, less costly, less pharmacist and nursing time to manage.Response from MED e-care Healthcare Solutions
Dear Michele, thank you for taking the time to write us a review. Thank you for the kind words, and also for your honesty. We want to make every customer's experience great, and we appreciate you pointing out these issues, so we can fix them!
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Upgraded But Still Could Improve
Reviewed on 2020/05/05
Pros
Customer support is extremely fast and friendly!
Cons
It is slower to use, and is not user-friendly in learning how to use the software.
Response from MED e-care Healthcare Solutions
Dear Dee, thank you for sharing your feedback. We're sorry your experience didn't match your expectations. Please feel free to reach out to us directly with any further comments, concerns, or suggestions you'd like to share. We would love to make things right if you give us another chance.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
All Aspects of Nursing in One
Reviewed on 2024/03/26
Pros
It is a comprehensive software for all aspects of nursing in our facility, we rely on it for charting under all categories and broadly sharing relevant documents for each resident, for nursing to billing.
Cons
Sometimes charting close to midnight with the change over in days can act strangely, but support can fix these issues when necessary.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
EMAR excellence
Reviewed on 2021/09/28
Overall experience is fantastic using e-Mar. In previous years of working with Paper mars, the...
Overall experience is fantastic using e-Mar. In previous years of working with Paper mars, the e-mar is much more efficient. Smaller chance of errors with missed medications or missed residents. Saves time with not needing to check and double check the paper mar orders at the end of every month to be sure everything is on the new months paper mar.
Pros
Resident photos - photo disappears once meds administered to resident
Shows only those who have meds due at administration times
Ability to sort by room or name
Ability to mark residents on LOA
Ability to write notes
Description of medication is provided
Efficient use of time as no longer need to check and double check orders every month against next month mars as done in past with paper mars
Cons
Unable to change a prn medication once it has been administered. Very occasional staff have hit administered to a prn and then the resident changes their mind. Unable to fix this when it is a prn. With scheduled medication you are able to go back in and adjust. Occasionally staff would mark a resident as away or as in hospital and then they return and meds need to be given. These meds you have the ability to go back in and change the away to administered.
Response from MED e-care Healthcare Solutions
Dear Michelle, thank you for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
eMAR FAQs
Below are some frequently asked questions for eMAR.Q. What type of pricing plans does eMAR offer?
eMAR offers the following pricing plans:
- Starting from: CA$1,000.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of eMAR?
eMAR has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does eMAR support?
eMAR supports the following languages:
English, French
Q. Does eMAR support mobile devices?
eMAR supports the following devices:
Q. What other apps does eMAR integrate with?
We do not have any information about what integrations eMAR has
Q. What level of support does eMAR offer?
eMAR offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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