JWorks CMS

About JWorks CMS
JWorks CMS is a case management solution for courts, which is customizable to support court-specific priorities and procedures. It provides the ability to design and automate workflow rules, auto-assign tasks, manage keyword searches, and more. Users can easily configure JWorks for any docket or case, creating custom fields and screens according to requirements.
With a responsive design that ensures access on any device including desktop, laptop, or mobile, JWorks CMS helps streamline court operations.
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Always a great experience with this company.
Reviewed on 2018/03/06
Pros
Although we do not use the JWorks product, my office has been a customer of Equivalents CourtView Justice Systems products for more than 28 years. We are very satisfied with the CourtView 2 case management system and look forward to upgrading to one of the newer versions such as JWorks as funding becomes available. We also appreciate the professionalism of their customer service and support services. The support staff always work with us until our issues are timely resolved. We recently took advantage of their Business Process Service and even after being on our current version 11 years, the trainer was able to give us many ideas to use the system to make us more efficient. One idea showed us an automated process that allows us to stop routing the physical files from clerk to clerk for further processing. That tip alone was worth the cost of the review!
- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Loss of Productivity - Go with an earlier product and avoid Jworks until bugs are fixed
Reviewed on 2022/05/13
Slow productivity, many lost minutes and hours while waiting for "fixes" to be implemented.
Slow productivity, many lost minutes and hours while waiting for "fixes" to be implemented.
Pros
This is a browser based case management system. It is customizable and fairly simple to learn if you like doing all your transactions on a micro-manager level. The customer service is great, but at this price point it should be.
Cons
This browser based system is extremely slow. Each transaction takes many separate steps to complete using several different tabs to input information in, and nothing is streamlined. The product forces the user to use a different "parent screen" and "child screen" for each transaction. Productivity has slowed down because of this case management system. The program is not intuitive and does not flow in a sensible manner. There are still bugs in the program that should have been fixed six or more months ago.
Response from Equivant
Hi Mel B., Thank you for your detailed feedback about JWorks and relating your positive experience with our customer service teams. We are committed to making JWorks a premier solution and welcome the chance to hear more about your experience. Please contact us directly at 800-406-4333 or [email protected].
JWorks CMS FAQs
Below are some frequently asked questions for JWorks CMS.Q. What type of pricing plans does JWorks CMS offer?
JWorks CMS offers the following pricing plans:
- Starting from: US$1.00
- Free Trial: Not Available
Contact Equivant for pricing details.
Q. Who are the typical users of JWorks CMS?
JWorks CMS has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does JWorks CMS support?
JWorks CMS supports the following languages:
English
Q. Does JWorks CMS support mobile devices?
JWorks CMS supports the following devices:
Q. What other apps does JWorks CMS integrate with?
We do not have any information about what integrations JWorks CMS has
Q. What level of support does JWorks CMS offer?
JWorks CMS offers the following support options:
Chat
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