JWorks CMS

3.0 (2)
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Customizable case management system for courts

About JWorks CMS

JWorks CMS is a case management solution for courts, which is customizable to support court-specific priorities and procedures. It provides the ability to design and automate workflow rules, auto-assign tasks, manage keyword searches, and more. Users can easily configure JWorks for any docket or case, creating custom fields and screens according to requirements.

With a responsive design that ensures access on any device including desktop, laptop, or mobile, JWorks CMS helps streamline court operations.


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JWorks CMS

3 (2)
VS.
Highly reviewed

Starting Price

US$1.00
US$49.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

23
122

Integrations

No integrations found
13

Ease of Use

3.0 (2)
4.6 (1,672)

Value for Money

3.0 (2)
4.5 (1,672)

Customer Service

5.0 (2)
4.7 (1,672)
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Reviews

Overall rating

3 /5
(2)
Value for Money
3/5
Features
3.5/5
Ease of Use
3/5
Customer Support
5/5

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Showing 2 reviews of 2
Teresa
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Always a great experience with this company.

Reviewed on 2018/03/06

Pros

Although we do not use the JWorks product, my office has been a customer of Equivalents CourtView Justice Systems products for more than 28 years. We are very satisfied with the CourtView 2 case management system and look forward to upgrading to one of the newer versions such as JWorks as funding becomes available. We also appreciate the professionalism of their customer service and support services. The support staff always work with us until our issues are timely resolved. We recently took advantage of their Business Process Service and even after being on our current version 11 years, the trainer was able to give us many ideas to use the system to make us more efficient. One idea showed us an automated process that allows us to stop routing the physical files from clerk to clerk for further processing. That tip alone was worth the cost of the review!

Mel
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Loss of Productivity - Go with an earlier product and avoid Jworks until bugs are fixed

Reviewed on 2022/05/13

Slow productivity, many lost minutes and hours while waiting for "fixes" to be implemented.

Slow productivity, many lost minutes and hours while waiting for "fixes" to be implemented.

Pros

This is a browser based case management system. It is customizable and fairly simple to learn if you like doing all your transactions on a micro-manager level. The customer service is great, but at this price point it should be.

Cons

This browser based system is extremely slow. Each transaction takes many separate steps to complete using several different tabs to input information in, and nothing is streamlined. The product forces the user to use a different "parent screen" and "child screen" for each transaction. Productivity has slowed down because of this case management system. The program is not intuitive and does not flow in a sensible manner. There are still bugs in the program that should have been fixed six or more months ago.

Response from Equivant

Hi Mel B., Thank you for your detailed feedback about JWorks and relating your positive experience with our customer service teams. We are committed to making JWorks a premier solution and welcome the chance to hear more about your experience. Please contact us directly at 800-406-4333 or [email protected].

JWorks CMS FAQs

Below are some frequently asked questions for JWorks CMS.

JWorks CMS offers the following pricing plans:

  • Starting from: US$1.00
  • Free Trial: Not Available

Contact Equivant for pricing details.

JWorks CMS has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

JWorks CMS supports the following languages:

English

JWorks CMS supports the following devices:

We do not have any information about what integrations JWorks CMS has

JWorks CMS offers the following support options:

Chat

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