BatchMaster ERP

4.4 (13)
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ERP software for recipe- and formula-based manufacturing

About BatchMaster ERP

BatchMaster offers cloud and on-premise ERP software solutions for recipe- and formula-based manufacturers, such as those in food and beverage, chemicals, cosmetics, paints, nutraceuticals, pharmaceuticals, and others. It is pre-configured and provides a fully integrated suite of purchasing, financials, distribution, sales, quality management, and other applications. BatchMaster ERP is built with industry-specific functionality, including libraries and templates designed to increase efficiency.


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BatchMaster ERP

4.4 (13)
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Starting Price

US$1,250.00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

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74

Integrations

10
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Ease of Use

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Value for Money

4.2 (13)
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Customer Service

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Reviews

Overall rating

4.4 /5
(13)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
3.8/5
Customer Support
4.2/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 13
George
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Value

Reviewed on 2024/12/03

Overall our experience has been positive. We had a very difficult and complex use case that...

Overall our experience has been positive. We had a very difficult and complex use case that BatchMaster was able to support for us through implementation. We required several complex/unique customizations that BatchMaster was able to perform.

Pros

Traceability of lots/raw materials is a breeze, you can track down every single unit of a given product in moments.

Cons

Sometimes the wording used in small specific menus can be a little misleading. Using synonyms for words that native English speakers might call something else.

Response from OptiProERP

Thank you, George, for your kind words and detailed feedback! We’re delighted that BatchMaster ERP’s traceability features have positively impacted your operations. We also appreciate your note about menu wording—making terminology more intuitive is something we continuously work on. Hearing how BatchMaster’s customizations supported your complex use case is wonderful. Our team is always ready to assist if you have any issues or suggestions. Thank you for choosing BatchMaster!

Chris
Overall rating
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Reliable System, Highly expandable and Robost

Reviewed on 2024/12/02

We have used BM for almost 10 years, most of the issues we have has with the software, were user...

We have used BM for almost 10 years, most of the issues we have has with the software, were user errors. The numbers in the system are unquestionable and reliable, we have a lot of faith in the system. and the support is often quick to address our problems.

Pros

All in One Software, SAP is rock Solid, reliable and well respected. BatchMaster running on SAP is can be customized to anything we require although out of the box it's good enough for us.

Cons

the SDS module built in Module is VERY cumbersome and need a COMPLETE over haul, it's slow it's tedious and often causes problems as the entire design of the module is archaic and needs vast improvement. It should not be using WORD.DOT and it should not accumulate in size when making more than one as the resources required can crash the computer. I know there are addon SDS modules but they can be expensive and also require a lot of time to set up. If this were streamlined I would have given the system a 5/5.

Alternatives Considered

Deacom ERP

Reasons for Choosing BatchMaster ERP

We were on SAGE PFW, they wanted us to go to SAGE X3 This software became obsolete and we were forced to move into a new product.

Switched From

Sage X3

Reasons for Switching to BatchMaster ERP

We were familiar with BM using SAGE PFW/BM this product seemed to offer similar capabnilites

Response from OptiProERP

Thank you, Chris, for your thoughtful review and decade-long trust in BatchMaster ERP! We’re glad the system has proven reliable and adaptable to your needs. We appreciate your detailed feedback about the SDS module, which will be shared with our product team and you may be contacted to discuss this in more detail. We recognize the importance of streamlined functionality and strive to provide the best solutions to our customers. Thank you again for your review and partnership.

Alecia
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Controller

Reviewed on 2024/12/11

It has been very beneficial for keeping track of inventory, including labor & overhead costs &...

It has been very beneficial for keeping track of inventory, including labor & overhead costs & valuating on hand items. The dashboards are usually helpful but often times I have a problem reconciling transactions.

Pros

It interfaces with our accounting software.
Issuing support tickets is easy & most of the time are addressed promptly.

Cons

Ease of use/learning different features. And some features such as using warehouse location, row, aisle, bin & rack are not capable of using to setup a warehouse and assign specific areas to locate items. We had to pay additional $ for them to manipulate the program & hopefully it will work.

Response from OptiProERP

Thank you, Alecia, for taking the time to share your thoughts about BatchMaster ERP. We’re glad that our solution has helped you better manage inventory and costing and that the software's interface with your accounting system and the ease of issuing support tickets have been beneficial. We appreciate your constructive feedback regarding the warehouse setup features and the learning curve of some functionality. Enhancing ease of use is our priority, and your insights will help guide future improvements. We’ve relayed your feedback to our product team and may follow up with you for further questions. We really appreciate your and customer feedback to continuously enhance our products.

Monika
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Business Systems Analyst

Reviewed on 2024/12/05

Overall Batchmaster Software is Good Product for Pharma/Nutra Industry

Overall Batchmaster Software is Good Product for Pharma/Nutra Industry

Pros

The complete order to cash process can be fulfilled using BM software

Cons

The production process is bit complex, creation of Batch entry followed by Batch ticket.

Response from OptiProERP

Thank you, Monika, for your review and for recognizing BatchMaster ERP as a good fit for the Pharmaceutical/Nutraceutical industry. We're glad you see the benefits of switching to BatchMaster ERP as a more comprehensive solution while providing a complete order-to-cash process. Your feedback about the complexity of the production process, particularly batch entries and tickets, is valuable, and we will continue to strive to address the needs of your industry with more streamlined solutions. Thank you again for your feedback.

Samuel
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very good value for the cost.

Reviewed on 2024/10/16

Our overall experience has been acceptable in terms of value/benefit.

Our overall experience has been acceptable in terms of value/benefit.

Pros

BatchMaster offered a proportionally advantageous depth for our operational budget.

Cons

BME is somewhat unforgiving when inevitable input errors occur.

Response from OptiProERP

Thank you, Samuel, for sharing your experience with BatchMaster ERP. We’re pleased that the depth of functionality has been a good match for your operational budget. Your feedback regarding input errors is valuable, and we’ll reach out to you to get more specific information for the product team and to see if there are any areas where we can support you further. Thank you again for your review, and we greatly appreciate your continued partnership.

Showing 5 reviews of 13 Read all reviews

BatchMaster ERP FAQs

Below are some frequently asked questions for BatchMaster ERP.

BatchMaster ERP offers the following pricing plans:

  • Starting from: US$1,250.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

#1. on premise purchase of software plus implementation services and annual support #2. cloud monthly subscription programs offering the bundling of software, services, hosting and support fees

BatchMaster ERP has the following typical customers:

11–50, 51–200, 201–500, 501–1,000

BatchMaster ERP supports the following languages:

English, French, German, Spanish

BatchMaster ERP supports the following devices:

BatchMaster ERP integrates with the following applications:

Avalara, Clarity, Genesis R&D Food Formulation & Labeling Software, Qlik Sense, SPS Commerce, Solver, StarShip, TrueCommerce EDI Solutions, eBizCharge, eCommerce Growth Engine (EGE)

BatchMaster ERP offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for BatchMaster ERP.