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OnSolve Platform

OnSolve Platform

4.7 (6)
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Detect threats fast & coordinate communications with ease.
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About OnSolve Platform

OnSolve is a leading cloud-based critical event management software and mobile application that proactively mitigates physical threats, allowing medium to large enterprises and government agencies to remain agile when a crisis strikes. Using the most reliable AI-powered risk intelligence, mass notification and incident management technology, the OnSolve Platform enables enterprises, SMB organizations and all levels of government to detect, anticipate and mitigate physical threats that impact their people, places and property.

With billions of alerts sent annually and proven support for both the public and private sectors, OnSolve makes it easy to communicate wherever you may be and through various channels such as call, text, email mobile app notification, social media and more.

Named a Leader in The Forrester Wave: Critical Event Management Platforms, Q4 2023, OnSolve is used by thousands of entities to save lives, protect communities, safeguard critical infrastructure and enable agility for the organizations that power our economy.

OnSolve maintains strict security compliance to ensure the safety of your data through various certifications such as (but not limited to) ISO, SOC, HIPPA, FedRAMP and more.

Key benefits of OnSolve Platform

Critical event management is not a one-size-fits-all; that's why The OnSolve Platform is designed to scale with your organization's unique needs. Security leaders can use the unified platform for:

• Risk Intelligence: Get real-time visibility into active threats with AI-powered risk intelligence vetted by human analysts. Customize your view of the places and threats that matter the most to your organization.
• Mass Notification: Communicate with the right people, at the right place, at the right time through text, phone, email, social media, mobile app notifications and more. Gather responses from alerts to assess wellness or coordinate response teams.
• Travel Risk Management: Ensure the safety of your team as they travel anywhere throughout the world. Integrate easily with existing travel software to monitor and notify of any changes in plans or threats.
• Incident Management: Activate remediation on demand with action plans to reduce response times and accelerate recovery.

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Starting Price

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Pricing Options

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Features

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Integrations

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Ease of Use

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Value for Money

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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.7 /5
(6)
Value for Money
4.3/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4/5

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Showing 5 reviews of 6 Read all reviews
Showing 5 reviews of 6
John
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Manage Situations Easily and Effectively with OnSolve

Reviewed on 2024/05/28

100% satisfied user of OnSolve and highly recommend.

100% satisfied user of OnSolve and highly recommend.

Pros

The platform is easy to use and allows for mass notifications using phone/text/and email. Notifications to all three platforms are sent at the same time to speed up message notification. The dashboard allows for message impact to be viewed to ensure messages are reaching the intended target. You can also have different groups to send messages which makes situation management effective. OnSolve is a smart choice for organizations.

Cons

We would like to see a Spanish translation service for messages which is more seamless and effective.

Response from OnSolve

Thank you for your review! We're glad to hear you find OnSolve easy to use and effective for mass notifications. Your feedback on improving the Spanish translation service is valuable, and we're working on enhancements. We appreciate your recommendation and are thrilled to have you as a satisfied user!

Andrew
Overall rating
  • Industry: Food & Beverages
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Transitioning Emergency Notification Systems

Reviewed on 2021/02/10

Pros

This software is extremely easy to navigate and user friendly.

Cons

Sometimes the map feature will freeze and I need to refresh the page to get items to show up.

Bryce
Overall rating
  • Industry: Food Production
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

MIR 3 Review

Reviewed on 2021/02/17

I had issues sending out alerts with Mir3 and customer service was not very helpful in this process.

I had issues sending out alerts with Mir3 and customer service was not very helpful in this process.

Pros

I did not like using this software as it was hard to navigate. Our company switched to Alert Media

Cons

The pricing for this software was higher than usual.

Alternatives Considered

Google Alerts

Reasons for Choosing OnSolve Platform

more user friendly platform and to cut costs

Switched From

AlertMedia

Reasons for Switching to OnSolve Platform

at the time was the only available product
Laura
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

OnSolve - Easy Messaging to keep your team in the know.

Reviewed on 2024/05/16

Great experience, platform meets the needs of our organization!

Great experience, platform meets the needs of our organization!

Pros

Ease of use in setup, ongoing maintenance of employees/users as well a ability to communicate quickly and through multiple platforms to our employees.

Cons

Can take some time for initial set up to create templates but take the time, makes it much easier in the long run.

Response from OnSolve

Thank you for your review! We're thrilled that you find OnSolve easy to use for setup and ongoing maintenance and that our multi-platform communication capabilities benefit your team. We appreciate your patience with the initial template setup and are glad to know it has been worthwhile for your organization. Your positive experience means a lot to us!

Micah
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Intuitive UI for Mass Notifications

Reviewed on 2024/05/16

Overall the experience implementing and utilizing the OnSolve Platform has been positive.

Overall the experience implementing and utilizing the OnSolve Platform has been positive.

Pros

The user interface for sending alerts is very intuitive. The learning curve for new alert initiators is minimal. The implementation team was extremely helpful and attentive.

Cons

The support does not always directly answer the questions raised in support cases. Requires a lot of back and forth to address questions or minor issues.

Response from OnSolve

Thank you for your review! We're delighted to hear that you find the user interface intuitive and the implementation team helpful and attentive. We apologize for any inconvenience caused by the support process and appreciate your feedback. We're in the process of rolling out more support options to ensure our customers' needs are met more efficiently. Overall, we're glad to know your experience with implementing and using the OnSolve Platform has been positive.

Showing 5 reviews of 6 Read all reviews

OnSolve Platform FAQs

Below are some frequently asked questions for OnSolve Platform.

OnSolve Platform has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Related categories

See all software categories found for OnSolve Platform.

Folder icon Safety Management Software
Folder icon Threat Intelligence Software
Folder icon Risk Management Software
Folder icon Business Continuity Software
Folder icon Incident Management Software
Folder icon Emergency Notification Software