About NinjaChat

NinjaChat provides live chat software to interact with website visitors in real-time through multi-channel support via Whatsapp, Facebook messenger, and Text messages.

Manage all customer interaction channels in one place to coordinate and answer more rapidly via text, voice, video, and screen sharing and integrate with Chatbot (built-in) feature to help customers 24/7.

Integrating CRM, project management software, webhooks, and other tools into your customer support platform will help you better manage, maintain, and keep all of your software up to date.

500apps is a comprehensive All-in-One bundle comprising functional Suites like Sales, Marketing, HR & Ops, Developers (Engineering), Support, Collaboration and Productivity.

Our Sales Suite helps businesses along the sales life cycle starting from lead Generation, Qualification and Conversion of leads into paying customers.

Marketing suite from 500apps helps businesses generate more leads across primary channels which are web, email, social and outreach activities.

Our HR & Ops suite helps HR professionals along the entire employee life cycle - Recruit, train, manage employees (leaves, onboarding, discussion boards), and set goals to improve company's performance.

Our Developers suite applications enable the visualization of an idea, develop, deploy, adopt and maintain - which in simple terms is the SDLC.

Our Support suite helps organizations improve customer experience with gathering intent of the new user, onboarding , resolving issues, and collecting feedback.

Collaboration suite from 500apps breaks down silos in organizations and enables active collaboration within and outside the company - using capabilities like PBXPlus, 500conferencing, emails and Team chat.

Our Productivity suite has - Form builder, Workflow automation, RPA bot software, project management app, Electronic signature and document storage, appointment Scheduling Software and much more.

We’ve helped more than 30,000 businesses grow like the Fortune 500 and yours can be the next.

Come, Join the 500apps now.

Thank you for your time!

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to NinjaChat

Key benefits of NinjaChat

Multi-Channel Support : Single bot for all your social media platforms

UI Theming:Customize your text, colors, themes, and designs

App Integration: Automate your CRM process, reduce issues, manage tasks

Conversation History: Keep track of all the customer chat details

Advance Reports: Monitor your support agents' performance and export detailed chat reports

Video Conferencing:Create custom video conference interactions with built-in features

Chatbot Software: 24/7 availability for instantly response

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to NinjaChat

Images

NinjaChat Software - Live Chat
NinjaChat Software - Customization
NinjaChat Software - Customer Engagement
NinjaChat Software - Chat Transcript
View 4 more
NinjaChat Software - Live Chat
NinjaChat Software - Customization
NinjaChat Software - Customer Engagement
NinjaChat Software - Chat Transcript

Features

Total features of NinjaChat: 35

  • API
  • Activity Dashboard
  • Canned Responses
  • Chat/Messaging
  • Contact Management
  • Content Management
  • Customer History
  • Customizable Branding
  • Document Storage
  • Drag & Drop
  • File Management
  • File Sharing
  • File Transfer
  • Geotargeting
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Proactive Chat
  • Progress Tracking
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Tagging
  • Task Progress Tracking
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Website Visitor Tracking
  • Workflow Management

Alternatives

Deskpro

4,6
#1 Alternative to NinjaChat
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters,...

REVE Chat

4,4
#2 Alternative to NinjaChat
REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live...

LiveAgent

4,7
#3 Alternative to NinjaChat
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels,...

Zoho SalesIQ

4,5
#4 Alternative to NinjaChat
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales,...

Reviews

Overall rating

5 /5
(1)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

Already have NinjaChat?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 1 review
syed
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Chat Application

Reviewed on 2022/10/04

overall great experience

overall great experience

Pros

ninja chat is an easy to use and easy to work around application

Cons

nothing that i dont like about ninjachat

NinjaChat FAQs

Below are some frequently asked questions for NinjaChat.

NinjaChat offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Get 50 apps with NinjaChat at Just $14.99

NinjaChat has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

NinjaChat supports the following languages:

English

NinjaChat supports the following devices:

NinjaChat integrates with the following applications:

Webhook Relay

NinjaChat offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for NinjaChat.