About Companion Rep

Companion Rep is a retail management solution that helps users manage orders, inventory, customers, sales, and more. It helps retailers at all stages of business create a profitable, efficient and enjoyable customer experience. With Companion Rep’s easy-to-use tools, you can serve more customers faster, develop stronger customer relationships and make more money on every sale


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Companion Rep Software - Track, in real time, to better analyze the activities of your mobile staff and the information captured
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Companion Rep video
Companion Rep Software - Track, in real time, to better analyze the activities of your mobile staff and the information captured

Reviews

Overall rating

3,5 /5
(11)
Value for Money
3,3/5
Features
3,4/5
Ease of Use
3,7/5
Customer Support
3,8/5

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Showing 5 reviews of 11
Greg
Overall rating
  • Industry: Food & Beverages
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Companion Rep Software

Reviewed on 2023/03/09

Overall I believe CompanionRep does what it needs to as far as functionality and purpose of the...

Overall I believe CompanionRep does what it needs to as far as functionality and purpose of the task of each sales rep and driver at Polar Beverages.

Pros

I believe that CiS Companion Rep has been a great tool for all of the sales reps and truck drivers. The features of the program allow our reps to do accurate orders, while also connecting them to their deliveries being performed by our trucking department. The new version 16 will also be a great improvement, narrowing down in more detail exactly what we need.

Cons

In my opinion some of the aspects that I was not a fan of, are more of a reflection on our own IT department just needing to work closer with the sales department, and it’s not so much the reflection on CiS. With the new v16 coming this weekend, it’ll be a huge step in a better understanding and implementation.

Response from CIS Group

Thank you for your review Greg, working in collaboration with our clients, ensures we have continuous updates and improvements. We recently have put in place many changes and restructuring. Our company's aim has always been to create technology and drive OPERATIONAL EFFICIENCY with best-in-class software solutions!

Martin
Overall rating
  • Industry: Consumer Goods
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Polar Beverages CiS

Reviewed on 2023/03/10

Overall I find it functional but slow. In the past we’ve used programs that didn’t have as many...

Overall I find it functional but slow. In the past we’ve used programs that didn’t have as many functions, but were vastly preferable because of how quickly they ran and were much more reliable. Entering an order usually takes about 15 minutes, it could realistically take 5. If someone is entering ten to twenty orders a day it’s a lot of extra time that the added features don’t justify.

Pros

Being able to check all items that are available, track trucking and double check invoices is invaluable. Everything users need is done with the program.

Cons

The interface is infuriating. Less clicks equals better interface. There are countless screens that are downright useless that need to be clicked past on every order, which can be twenty times a day. Everything that is needed could very easily be on one screen. The program is also egregiously slow. Most of this is because of the ridiculous amount of pointless information the program is gathering. Streamlining the program would be greatly appreciated. The learning curve of this program is steeper than it needs to be. It takes 10 - 40 hours of use age before someone could be concidered proficient.

Response from CIS Group

Thank you for your review Martin, working in collaboration with our clients ensures we have continuous updates and improvements. We recently have put in place many changes and updates for your company which we think will improve performance and speed exponentially. This is based on feedback we gathered from your users. Our company's aim has always been to create technology and drive OPERATIONAL EFFICIENCY with best-in-class software solutions!

pierre
Overall rating
  • Industry: Consumer Goods
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Companion Rep

Reviewed on 2023/03/09

Cela permet de capturer des infos importantes en magasin, ce qui nous permet de mettre en place des...

Cela permet de capturer des infos importantes en magasin, ce qui nous permet de mettre en place des plans plus précis pour combler les écarts. Et de maximiser notre couverture en magasin

Pros

1) La distribution tab que nous avons implanté à été un succès. Cela permet de capturer l'information rapidement et de d'analyser les écarts. 2) idem pour les Questions surveys.

Cons

1) La prise de photo before & after n'est pas maximisé. Bcp de doublons et de perte de temps2) Les rapports des infos que nous ramassons ne sont pas efficaces pour ce que nous avons de besoins. Excel / Power BI. Revoir nos besoins de rapport et les adapté à la nouvelle réalité seraient un plus très apprécié.

Response from CIS Group

Merci pour votre avis, Pierre; c'est en travaillant en collaboration avec nos clients que nous assurons des mises à jour et améliorations en continu. Nous avons récemment mis en place de nombreux changements et restructurations. L'objectif de notre entreprise a toujours été de créer la technologie qui propulse L'EFFICACITÉ OPÉRATIONNELLE avec des solutions logicielles hors pair !

Jean
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Un logiciel très bien dans l'ensemble

Reviewed on 2023/03/09

Pros

Évidement, l'interface est très simple pour nos représentant sur la route qui font des commandes directement de chez nos clients. Les relations télé-ventes et représentant est très facile

Cons

L'inconvénient majeur, c'est que le logiciel est gourmant niveau ressource et est quand même lent.

Response from CIS Group

Merci pour votre avis, Jean; c'est en travaillant en collaboration avec nos clients que nous assurons des mises à jour et améliorations en continu. Nous avons récemment mis en place de nombreux changements et restructurations. L'objectif de notre entreprise a toujours été de créer la technologie qui propulse L'EFFICACITÉ OPÉRATIONNELLE avec des solutions logicielles hors pair !

Arianne
Overall rating
  • Industry: Consumer Goods
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Companion Rep - Produits Kruger

Reviewed on 2023/03/09

Pros

Simplicité d'utilisationServiceApplication en constante évolution

Cons

Flexibilité limitée dans l'analyse des données Power BI, souhaite plus d'autonomie

Response from CIS Group

Merci pour votre avis, Arianne; c'est en travaillant en collaboration avec nos clients que nous assurons des mises à jour et améliorations en continu. L'objectif de notre entreprise a toujours été de créer la technologie qui propulse L'EFFICACITÉ OPÉRATIONNELLE avec des solutions logicielles hors pair !

Showing 5 reviews of 11 Read all reviews

Companion Rep FAQs

Below are some frequently asked questions for Companion Rep.

Companion Rep has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

Companion Rep supports the following languages:

English, French

Companion Rep supports the following devices:

We do not have any information about what integrations Companion Rep has

We do not have any information about what support options Companion Rep has

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