HES LoanBox

It was important that we were able to move to something that was Simple, Helpful and Clear for our people whilst ensuring it was proportionate and relevant for our not-for-profit company. We needed a system that was easy to config allowing us to remain flexible, make quick and easy changes to meet our strategy and business operating model. The HES team partnered with us in true partner style, working together to use the skills across both of our teams. It has allowed us to automate our back-end loan management system reducing the operational costs and using some simple gamification techniques to help us test and learn.

LoanBox can become a one-roof software to automate lending business in any country due to a set of custom integrations. It offers a lot more than excel or simple out-of-the-box lending platforms do: technically advanced KYC and scoring, rich loan servicing functionality, products, and product groups. Comes with a landing website and mobile apps.

After reviewing available options for the development of a front-to-back, cloud based, loan system for our retail and corporate lending activities we decided to work with HES on customizing its LoanBox solution for our specific needs. The customization needed was extensive including multi-entity and multi-currency support and connections with local banks and data vendors. Working with HES has proved to be very efficient where timelines, costs and product specification targets have generally been met resulting in a very short time from start to deployment of a system that meets our specific needs. Since deployment the system has proven to be reliable and user friendly and HES has been quick to address all issues that have arisen as expected when deploying a new loan system from scratch. We are very satisfied with HES and would recommend its system and services without any caveats.

We started our partnership with HES FinTech to enter a new market in Asia with an online platform for short-term loans. The goal was to develop a full stack of applications to start a lending business in an Asian country. We required a back-office part and a customer portal, as well as a number of integrations.

From the initial project stage, we enjoyed the professional approach of every team member. Business analysts at HES have sufficient experience in banking and finance. The developers are well-trained and experienced in building automated loan origination and loan management systems. It’s a pleasure to work with a team of people, who understand your business domain and objectives.

The HES Core system is highly functional and includes all the features we wanted. The team did a great job: they implemented the required level of customization and integrations. We needed a full-fledged team for development and business analysis.
As a result, we went live with top-notch software that automates many processes and helps to decrease operational costs. So, it exceeded our expectations and is totally worth its money.

The project management itself was transparent and effective. If some unexpected situations happened, the PM was there to settle the problem right away, so the team met the deadline and launched the project successfully.